Kit digitale Verwaltungsleistung
Digitalen Behördendienst bauen: Architektur, DSFA, Barrierefreiheit, Beschaffung, Service-Assessment und öffentliche Erklärung.
8 Vorlagen in 3 Schritten, in der Reihenfolge der Nutzung. Öffnen Sie eine Vorlage im Editor, füllen Sie sie aus und exportieren Sie sie als PDF, DOCX oder HTML.
Umsetzung
Public Sector Digital Service Architecture Template
VollständigGovernment service architecture: user needs, service map, FEAF v2, TCoP, EIF mapping, shared platforms, accessibility, identity, data sharing, assessments
GOV.UK Service Standard (14 points); Technology Code of Practice; FEAF v2; EIF; Regulation (EU) 2024/903; WCAG 2.2Data Protection Impact Assessment (DPIA) Template
VollständigGDPR Art. 35 DPIA: WP248 screening, processing description, necessity, scored risk register, measures, DPO advice, Art. 36 prior consultation, review
GDPR Art. 35-36; WP248 rev.01 (EDPB-endorsed); EDPB DPIA template v1.0 (2026)Accessibility Checklist Template (WCAG 2.2)
VollständigPre-release check of all 55 WCAG 2.2 A and AA criteria by number, legal context (EAA, EN 301 549, UK, Section 508), evidence, issues
WCAG 2.2 (ISO/IEC 40500:2025)UX Research Plan Template
StandardDecision, research questions, method and sample rationale, recruitment, incentives, informed consent, GDPR/CCPA data and retention, safeguarding, script, analysis
GDPR / UK GDPR, CCPA (dated examples)Usability Test Plan Template (ISO 9241-11, SUS)
VollständigUsability test plan: decision, context of use, participants, task scenarios, effectiveness, efficiency, satisfaction, SUS scoring, script, analysis
ISO 9241-11:2018; ISO/IEC 25066:2016
Beschaffung
Absicherung
Service Assessment Report Template (14-Point Service Standard)
VollständigService assessment report: evidence pack, rating per point of the 14-point Service Standard, recommendations, amber tracking, decision
GOV.UK Service Standard (14 points); GOV.UK service assessment guidance (updated 2026-09-07)Accessibility Statement Template (EU Model, EAA, UK)
StandardAccessibility statement: regime table (WAD, EAA, UK, ADA), compliance status, non-accessible content, preparation, feedback, enforcement, improvement plan
Implementing Decision (EU) 2018/1523 model statement; Directive (EU) 2019/882 Annex V; WCAG 2.2