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Course Evaluation Report Template (Kirkpatrick Levels)

End-of-course evaluation: reaction survey, pre/post learning gain, behaviour at 60 days, results with comparison group, limitations, action plan

BildungStandardKirkpatrick four levelscourseevaluationreportmath

Anleitung: Use it after a course or training programme to report evidence at the four Kirkpatrick levels and agree improvements. Fill the evaluation design table first so every result has a source and response count. The main pitfall is claiming the course caused a business result without a comparison or caveat.

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Course Evaluation Report: [Course title]

End-of-course evaluation report template for a training course, workshop series or academic course. It organises evidence by the four levels associated with Donald Kirkpatrick (reaction, learning, behaviour and results), states the limits of the data, and ends with findings and a dated action plan. Replace every [bracketed] value and every row marked Example.

Document control

FieldValue
Report ID[CER-2026-005]
Course[Project Scheduling Fundamentals]
Course owner[@course-owner]
Delivery period[YYYY-MM-DD to YYYY-MM-DD, cohorts 1 to 3]
Evaluator[@evaluator]
Audience[Sponsor, course team, learning committee]
Version[1.0]
Status[Draft / In review / Final]
Classification[Internal]
Last updatedYYYY-MM-DD

Approvals

RoleNameDecisionDate
Course owner[@name][Accepted; actions agreed]YYYY-MM-DD
Sponsor[@name][Accepted]YYYY-MM-DD

Revision history

VersionDateAuthorChange summary
0.1YYYY-MM-DD[@evaluator]Levels 1 and 2 drafted
1.0YYYY-MM-DD[@evaluator]Example: Level 3 and 4 data added at 60 days and two quarters

Contents

1. Summary

Example: Ninety of 96 enrolled learners completed the course (93.8%). Learners rated it as relevant (mean 4.4 of 5) but found the pace fast (3.6). Mean test scores rose from 48 to 79, a normalised gain of about 0.60, and 90.0% passed the post-test. At 60 days, managers reported that 71.9% of learners used a baseline schedule, against 35.9% before the course. Projects in trained teams overran their schedule by more than 10% less often than before, and the drop was larger than in teams not yet trained, but the comparison is not randomised. The main actions are to extend the critical-path session and add a manager follow-up guide.

2. Course and evaluation design

ItemDescription
Course goalExample: Project coordinators build and maintain realistic schedules
AudienceExample: Project coordinators and junior project managers
DeliveryExample: Two days, virtual instructor-led, three cohorts
Enrolled / completedExample: 96 / 90 (93.8%)
Comparison groupExample: Teams scheduled for training next year
LevelQuestionMeasureSource and timingResponses
1 ReactionDid learners find it relevant and engaging?Anonymous survey, 1 to 5 scale, plus commentsEnd of day 2Example: 71 of 90 completers (78.9%)
2 LearningDid learners gain the knowledge and skills?Pre-test and post-test, same blueprintStart of day 1 and end of day 2Example: 90 paired scores
3 BehaviourDo learners apply it at work?Manager checklist on scheduling practicesBefore course and 60 days afterExample: 64 of 90 (71.1%)
4 ResultsDid the organisational outcome improve?Share of projects with schedule variance above 10%Two quarters before and afterExample: Project records

The diagram shows the four levels and the main measure used at each.

3. Level 1: Reaction

Item (1 = strongly disagree, 5 = strongly agree)Meann
The content is relevant to my job (Example)4.471
The facilitation helped me learn (Example)4.571
The materials were clear and easy to use (Example)3.971
The pace was right for me (Example)3.671
I would recommend this course to a colleague (Example)4.271

Comment themes:

ThemeMentionsExample comment (paraphrased)
Critical path session too rushed (Example)19Wanted more practice before the case study
Case study realistic (Example)15Close to the projects learners run
Templates hard to find after the course (Example)8Links in the workbook did not work

4. Level 2: Learning

MeasureResult
Mean pre-test score (Example)48 of 100
Mean post-test score (Example)79 of 100
Normalised gain (Example)0.60
Post-test pass rate, pass mark 70 (Example)81 of 90 (90.0%)
Weakest objective (Example)Calculating float on a network with parallel paths

The normalised gain compares the gain made with the gain that was possible:

g=post−pre100−preg = \frac{\text{post} - \text{pre}}{100 - \text{pre}}

Example: g=(79−48)/(100−48)=31/52≈0.60g = (79 - 48) / (100 - 48) = 31 / 52 \approx 0.60.

5. Level 3: Behaviour

Practice (manager checklist)Before course60 days after
Builds a baseline schedule before work starts (Example)23 of 64 (35.9%)46 of 64 (71.9%)
[Practice][Count and share][Count and share]

Enablers and barriers reported: [Example: Learners whose manager reviewed the first schedule with them reported applying the method sooner; several teams lacked licences for the scheduling tool.]

6. Level 4: Results

GroupBefore: projects over 10% varianceAfter: projects over 10% varianceChange
Trained teams (Example)24 of 58 (41.4%)17 of 62 (27.4%)-14.0 points
Teams not yet trained (Example)19 of 49 (38.8%)18 of 50 (36.0%)-2.8 points
Difference (Example)-11.2 points

Example interpretation: the share of overrunning projects fell by 11.2 percentage points more in trained teams than in teams not yet trained. Teams were not assigned to training at random, and a new project intake process started in the same period, so the result supports a contribution by the course but does not prove it caused the full change.

7. Limitations

  • Example: 21% of completers did not answer the reaction survey; their views may differ from those who did.
  • Example: Managers completing the Level 3 checklist knew their staff had been trained.
  • Example: The comparison group was not randomised and was smaller.
  • [Limitation]

8. Findings and action plan

IDFindingActionOwnerByMeasure of success
ACT-01 (Example)Pace rated low; critical path weakest objectiveExtend the critical-path session by 45 minutes with a second practice network[@course-owner]YYYY-MM-DDPace item at least 4.0; float items pass rate up
ACT-02 (Example)Application faster with manager reviewPublish a one-page manager follow-up guide[@course-owner]YYYY-MM-DDBaseline schedule use at least 80% at 60 days
ACT-03 (Example)Broken workbook linksMove templates to the course page and check links each cohort[@coordinator]YYYY-MM-DDNo link complaints in next survey
[ACT-NN][Finding][Action][@owner]YYYY-MM-DD[Measure]

9. Glossary and references

TermMeaning
Response rateResponses received divided by the people invited
Normalised gainThe share of the possible improvement that learners achieved
Comparison groupPeople who did not take the course, used to judge what would have happened anyway
Percentage pointThe arithmetic difference between two percentages

References:

  • Kirkpatrick, D. L. and Kirkpatrick, J. D. (2006). Evaluating Training Programs: The Four Levels, 3rd edition. San Francisco: Berrett-Koehler.
  • Kirkpatrick Partners, "The Kirkpatrick Model": https://www.kirkpatrickpartners.com/the-kirkpatrick-model/
  • Related templates: education/course-design, education/training-needs-analysis, education/assessment-blueprint, education/curriculum-map.

Standard and licence note

Structure aligned with the four evaluation levels described by Donald Kirkpatrick (reaction, learning, behaviour and results), cited by name; no text from the published books or from Kirkpatrick Partners materials is reproduced. Survey responses are personal data where people can be identified: follow your institution's policy and the data protection law that applies to you. This is a documentation format, not legal advice. This template is original text written for this collection; the example course, figures and comments are illustrative. Template licence: MIT.

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