Markdown Editor

ISMS Project Charter Template (ISO/IEC 27001)

Objectives, draft scope, sponsor and roles, governance cadence, milestones to Stage 2, assumptions, constraints, project risks, change control, handover

ISMS und ISO/IEC 27001VollständigISO/IEC 27001:2022 + Amd 1:2024 clauses 5.1, 5.3, 6.2, 7.1 (cited only); ISO/IEC 27003:2017projectcharter

Anleitung: Use it once the business case is approved and before work starts. Fill the objectives and the draft scope boundary first, then roles and milestones copied from the roadmap. The main pitfall is treating the ISMS as an IT project that ends: plan the handover to the steering committee from day one.

Vorschau

ISMS Project Charter: [Organization name]

Project charter for implementing an information security management system (ISMS) and preparing for certification to ISO/IEC 27001:2022 including Amendment 1:2024. It turns the approved business case into a mandate: objectives, a draft scope boundary, sponsor and roles, governance cadence, milestones up to the Stage 2 certification audit, assumptions, constraints, success criteria and change control. It supports clauses 5.1 and 5.3 (leadership commitment, roles and authorities), 6.2 (objectives and how they will be achieved) and 7.1 (resources) during the build phase. Replace every [bracketed] value and every row marked Example.

Document control

FieldValue
Document IDDOC-ISMS-009
Version[1.0]
Status[Draft / In review / Approved / Closed]
Owner[@isms-project-manager]
Approvers/reviewers[@sponsor], [@ceo], [@cfo], [@isms-manager]
Last updatedYYYY-MM-DD
Classification[Internal]
Standard and editionISO/IEC 27001:2022 + Amd 1:2024; guidance ISO/IEC 27003:2017 (a revision is in progress; check for a newer edition)
Project name[ISMS implementation and ISO/IEC 27001 certification]
Business case referenceDOC-ISMS-029, version [1.0], decision [DEC-ISMS-001]
Roadmap referenceDOC-ISMS-030, version [1.0]
Budget referenceDOC-ISMS-031, version [1.0]
Project start and planned closeYYYY-MM-DD to YYYY-MM-DD
Next scheduled reviewYYYY-MM-DD [each phase gate]

Approvals

RoleNameDecisionDate
Project manager[@isms-project-manager][Prepared]YYYY-MM-DD
ISMS manager[@isms-manager][Reviewed]YYYY-MM-DD
Sponsor[@sponsor][Approved]YYYY-MM-DD
Top management[@ceo][Approved]YYYY-MM-DD

Revision history

VersionDateAuthorChange
1.0 (Example)YYYY-MM-DD[@isms-project-manager]Charter approved at project kick-off
1.1 (Example)YYYY-MM-DD[@isms-project-manager]PCR-002 approved: outsourced support desk added to scope, phase 5 extended by two weeks, Stage 2 unchanged

Contents

  1. Purpose and background
  2. Objectives
  3. Draft scope boundary
  4. Deliverables
  5. Sponsor, roles and project organisation
  6. Governance cadence
  7. Milestones to Stage 2
  8. Assumptions and constraints
  9. Project risks
  10. Success criteria
  11. Change control for the project
  12. Handover and closure
  13. Size tiers
  14. Records and evidence
  15. References

1. Purpose and background

[Organization name] decided on YYYY-MM-DD (decision [DEC-ISMS-001]) to build an ISMS and to seek accredited certification to ISO/IEC 27001:2022. This charter authorises the project, names the people accountable for it and sets the boundaries within which the project manager may act without returning to top management.

The project is complete when the ISMS operates as described in clauses 4 to 10, the Stage 2 certification audit has been carried out, any findings have an accepted action plan, and ownership has passed to the ISMS steering committee (isms/isms-steering-committee-charter, DOC-ISMS-007). The certification decision itself belongs to the accredited certification body.

2. Objectives

2.1 Project objectives

IDObjectiveMeasureTarget dateOwner
PRJ-OBJ-001 (Example)Define and approve the ISMS scopeScope statement DOC-ISMS-002 approved by top management2027-03-01[@isms-manager]
PRJ-OBJ-002 (Example)Complete the first risk assessment and the Statement of ApplicabilityRisk register, risk assessment report and SoA approved2027-04-26[@isms-manager]
PRJ-OBJ-003 (Example)Implement the controls selected in the SoA90% of treatment plan actions due before Stage 1 closed, rest scheduled with owners2027-08-02[@control-owners]
PRJ-OBJ-004 (Example)Operate the ISMS and produce recordsAt least 12 weeks of records for recurring controls before Stage 22027-10-18[@isms-manager]
PRJ-OBJ-005 (Example)Complete one full internal audit and one management reviewAudit report and management review minutes approved2027-09-06[@internal-auditor], [@ceo]
PRJ-OBJ-006 (Example)Complete Stage 1 and Stage 2 audits within budgetAudit reports received; spend within 10% of DOC-ISMS-0312027-11-01[@sponsor]

2.2 Initial ISMS objectives to be confirmed

Draft two to four ISMS objectives (clause 6.2) for approval in phase 2, for example: "Phishing simulation report rate above 60% by YYYY-MM-DD" or "All critical vulnerabilities fixed within 14 days". Record them in the objectives register (compliance/objectives-register, DOC-ISMS-024).

3. Draft scope boundary

ElementIn scope (draft)Out of scope (draft)Reason
Services (Example)Clinical scheduling platform (SaaS) and managed serviceLegacy on-premises product in end-of-life supportEnd of life in 12 months; customers informed
Legal entities (Example)Quillmere Health SystemsHolding companyNo operations
Locations (Example)Two offices, one colocation suite, remote workersCustomer hospital premisesCustomer responsibility; covered by contracts
Technology (Example)Production and DR environments, corporate IT, SaaS productivity suiteCustomer-managed integrationsCustomer controlled
People (Example)All 320 staff and contractors with access to in-scope assetsNoneEveryone who can affect the service is in scope
Suppliers (Example)Colocation provider, cloud backup provider, payroll SaaS (interface only)Office cleaning (no system access)Interface controls only

Interfaces and dependencies to document in the scope statement: [customer integrations, colocation provider services, outsourced support desk, group shared services].

4. Deliverables

DeliverableDocument IDTemplatePhase
Context and interested partiesDOC-ISMS-003isms/isms-context-interested-parties1
ISMS scopeDOC-ISMS-002compliance/ms-scope1
Information security policyDOC-ISMS-001compliance/information-security-policy2
Roles, responsibilities and RACIDOC-ISMS-006isms/isms-roles-raci2
Risk assessment methodologyDOC-ISMS-010compliance/risk-methodology3
Risk register and risk assessment reportDOC-ISMS-016, DOC-ISMS-017compliance/risk-register, isms/isms-risk-assessment-report3
Statement of ApplicabilityDOC-ISMS-011compliance/statement-of-applicability3
Risk treatment planDOC-ISMS-013compliance/risk-treatment-plan3
Competence and training matrixDOC-ISMS-026isms/isms-competence-training-matrix4
Control evidence matrixDOC-ISMS-033isms/control-evidence-matrix5
Internal audit reportDOC-ISMS-084isms/isms-internal-audit-report7
Management review minutesDOC-ISMS-085compliance/management-review8
Stage 1 readiness packDOC-ISMS-091isms/stage-1-readiness-pack9
Stage 2 audit evidence indexDOC-ISMS-092isms/stage-2-audit-evidence-index10

5. Sponsor, roles and project organisation

RoleNameResponsibilitiesTime commitment (Example)
Sponsor[@coo]Owns the business case, chairs the steering group, removes obstacles, approves changes within tolerance2 hours a week
Top management[@ceo] and executive teamApprove policy, scope, risk acceptance and resources; take part in management reviewPhase gates and management review
ISMS manager[@isms-manager]Designs and runs the ISMS; reports on its performance (clause 5.3 b)1.0 FTE
Project manager[@isms-project-manager]Plan, track, report, manage the RAID log and change control0.5 FTE (may be the ISMS manager in small organisations)
Security team[@security-team]Risk workshops, technical controls, monitoring, incident process1.2 FTE across 3 people
Control owners[@it-lead], [@hr-lead], [@facilities-lead], [@engineering-lead]Implement and operate assigned controls; keep records0.6 FTE combined
Internal auditor[@internal-auditor] (independent of audited areas)Plan and perform the first internal audit0.2 FTE in phase 7
Legal and privacy[@legal-counsel], [@dpo]Legal register, contracts, privacy interfacesAs needed
External consultant (optional)[Firm, role]Coaching, templates review, pre-audit check; never owns ISMS decisionsPer contract

The full RACI for ISMS processes is kept in isms/isms-roles-raci (DOC-ISMS-006).

6. Governance cadence

ForumFrequencyChairMembersInputsDecisions
Project steering groupMonthly and at each phase gate[@sponsor]CEO delegate, ISMS manager, project manager, CFO delegate, heads of engineering and HRStatus report, RAID log, budget, change requestsPhase gate approval, changes within tolerance, escalations
Project working groupWeekly[@isms-project-manager]ISMS manager, security team, control owners on rotationPlan, action list, blockersTask allocation, workarounds
Risk workshopPer phase 3 schedule, then quarterly[@isms-manager]Risk ownersAsset inventory, threat catalogue, incidentsRisk ratings and proposed treatments
Top management briefingAt phase gates 2, 3, 8 and 10[@ceo]Executive teamPolicy, scope, risk acceptance, management review inputsApprovals and resource decisions

Status reporting: a one-page status report goes to the sponsor every [two weeks], with RAG status for schedule, budget, scope and risk.

7. Milestones to Stage 2

Worked example: Quillmere Health Systems, start 2027-01-04, target about 10 months (all dates Example).

IDMilestoneEvidencePlanned date
MS-01 (Example)Charter approved, team mobilisedSigned charter2027-01-25
MS-02 (Example)Scope and context approvedDOC-ISMS-002, DOC-ISMS-003 approved2027-03-01
MS-03 (Example)Policy, roles and objectives approvedDOC-ISMS-001, DOC-ISMS-006, DOC-ISMS-0242027-03-15
MS-04 (Example)Certification body contractedSigned contract, audit dates booked2027-04-12
MS-05 (Example)Risk assessment, SoA and treatment plan approvedDOC-ISMS-016, 017, 011, 013 approved; residual risks accepted2027-04-26
MS-06 (Example)Priority controls implementedTreatment plan actions due by this date closed2027-08-02
MS-07 (Example)Internal audit completedDOC-ISMS-084 issued, findings logged2027-08-30
MS-08 (Example)Management review heldDOC-ISMS-085 minutes approved2027-09-06
MS-09 (Example)Stage 1 audit completedStage 1 report received2027-09-20
MS-10 (Example)Stage 1 findings closedEvidence of closure in DOC-ISMS-0932027-10-18
MS-11 (Example)Stage 2 audit completedStage 2 report received2027-11-01
MS-12 (Example)Project closed, handover doneClosure report, steering committee in place2027-11-29

8. Assumptions and constraints

8.1 Assumptions

IDAssumptionOwnerValidate by
ASM-001 (Example)Control owners can give the agreed time without backfill[@sponsor]2027-02-01
ASM-002 (Example)The colocation provider will share its own certificate and audit report under NDA[@it-lead]2027-02-15
ASM-003 (Example)No major platform migration starts during the project[@cto]2027-01-25
ASM-004 (Example)The certification body can schedule Stage 1 and Stage 2 within six weeks of each other[@isms-manager]2027-04-12
ASM-005 (Example)Existing SaaS tools provide the logs needed for monitoring controls[@security-lead]2027-03-15

8.2 Constraints

IDConstraintImpact
CON-001 (Example)Year 1 budget capped at the amount approved in DOC-ISMS-031Changes above 10% need top management approval
CON-002 (Example)Stage 2 must be complete before the hospital framework tender deadlineFixed end date with a two-month margin
CON-003 (Example)No change freeze can exceed two weeks during the clinical go-live seasonRemediation scheduled around releases
CON-004 (Example)Customer data cannot leave the agreed hosting regionsShapes tooling choices for logging and backup

9. Project risks

IDRiskLikelihoodImpactScoreResponseOwner
PRJ-RISK-001 (Example)Control owners prioritise delivery work over ISMS tasks4312Named allocations in DOC-ISMS-031; sponsor escalation path[@sponsor]
PRJ-RISK-002 (Example)Records period too short before Stage 23412Start recurring controls (access review, log review, backup test) early in phase 6[@isms-manager]
PRJ-RISK-003 (Example)Policies written but not adopted339Communication plan, awareness sessions, attestations[@hr-lead]
PRJ-RISK-004 (Example)Key person (ISMS manager) leaves2510Deputy named, documentation kept current[@ceo]
PRJ-RISK-005 (Example)Certification body availability delays Stage 1236Book audit dates at MS-04[@isms-manager]

10. Success criteria

The project is successful when:

  1. All deliverables in section 4 are approved and under document control.
  2. The Stage 1 audit raises no issue that prevents Stage 2 from going ahead on the planned date.
  3. The Stage 2 audit raises no major nonconformity, or every major nonconformity has an action plan accepted by the certification body within the time it sets.
  4. Spend is within 10% of the approved budget and the planned Stage 2 date is met or moved only by an approved change request.
  5. The ISMS steering committee, the annual calendar (isms/isms-annual-calendar) and the measurement programme (isms/isms-measurement-programme) are in place at closure.
  6. A staff survey or attestation shows at least [90%] of staff have read the information security policy and completed awareness training.

11. Change control for the project

11.1 Tolerances

DimensionProject manager may approveSponsor may approveTop management must approve
ScheduleTask moves that do not change a milestoneMilestone moves up to 2 weeks without moving Stage 2Any move of the Stage 2 date
BudgetReallocation between cost lines up to USD 10,000 (Example)Up to 10% of the year budgetAbove 10%
ScopeWording changes to the draft scopeAdding or removing a minor system or supplier interfaceAdding or removing a service, site, legal entity or country
QualityTemplate or tool changesChanges to the evidence approachLowering any success criterion

11.2 Process

Raise every change as a PCR, assess its impact, route it to the lowest level whose tolerance covers it, then update the plan and tell the team.

11.3 Change log

PCR IDDateRequested byDescriptionImpactDecisionApproved by
PCR-001 (Example)2027-02-10[@it-lead]Use the existing ticketing tool for the risk register instead of buying a GRC tool in year 1Budget minus USD 15,000 (above the project manager's USD 10,000 tolerance, within 10% of the year budget); slight manual effort increaseApproved[@sponsor]
PCR-002 (Example)2027-03-08[@cto]Add the outsourced support desk (a supplier interface with access to customer tickets) to scope after customer feedbackTwo extra weeks in phase 5; Stage 2 unchangedApproved[@sponsor]
PCR-003 (Example)2027-06-14[@head-of-sales]Bring Stage 2 forward by one month for a tenderNo time left to close Stage 1 findings before Stage 2Rejected, risk to Stage 2 outcome[@ceo]

12. Handover and closure

At closure, the project manager prepares a closure report covering:

  • deliverables status and where each is stored;
  • final spend against budget and remaining commitments (for example surveillance audit fees in DOC-ISMS-031);
  • open findings, treatment actions and their owners;
  • lessons learned, recorded in the continual improvement register (isms/continual-improvement-register);
  • handover of recurring activities to their owners, confirmed in the annual calendar (isms/isms-annual-calendar) and the certification cycle plan (isms/certification-cycle-plan).

The project steering group hands its role to the ISMS steering committee (isms/isms-steering-committee-charter, DOC-ISMS-007).

13. Size tiers

ElementSmall: Quillmere Analytics LtdMedium: Quillmere Health SystemsLarge: Quillmere Group
Profile46 staff (38 employees, 8 contractors), one office plus remote, one public cloud in two regions320 staff, two offices, one colocation suite2,400 staff, 6 sites in 4 countries, OT and IT, ISO 9001 and ISO 22301 certified
SponsorCEOCOOGroup COO or CFO, with site directors as local sponsors
ISMS manager and project managerSame person: Head of Engineering Operations, 0.5 FTEFull-time ISMS manager; project manager 0.5 FTECISO with 14-person security office; dedicated programme manager and site coordinators
Draft scopeWhole company and SaaS platformScheduling platform and managed service, both offices, colocation suiteGroup scope phased by site: HQ, data centre and service centre first, then the 3 plants
GovernanceFortnightly 30-minute check-in with the CEOMonthly steering group, weekly working groupProgramme board monthly, site steering groups, integration with the existing management system review
Target (Example)Certification in 6 months10 months to Stage 215 months, phased by site
Charter length4 to 6 pagesFull templateFull template plus a site annex and integration plan

14. Records and evidence

RecordProvesOwnerLocationRetention (Example)
Approved charter and versionsMandate, roles and authority (clause 5.3)[@isms-project-manager][Document management system]Life of the ISMS plus 3 years
Steering group minutesOversight and decisions[@sponsor][Project workspace]3 years
Status reportsProgress monitoring[@isms-project-manager][Project workspace]3 years
Change log (section 11.3)Controlled changes[@isms-project-manager][Project workspace]3 years
Closure report and handoverTransition to operation[@isms-manager][ISMS records library]Life of the ISMS

List these records in the documented information register (isms/isms-documented-information-register) and map them in the control evidence matrix (isms/control-evidence-matrix).

15. References

ReferenceEditionUse
ISO/IEC 27001:2022, information security management systems requirements2022, with Amd 1:2024Clauses 4 to 10, certification basis. https://www.iso.org/standard/82875.html, https://www.iso.org/standard/88435.html
ISO/IEC 27003:2017, ISMS guidance2017 (a revision is in progress; check for a newer edition)Implementation guidance. https://www.iso.org/standard/63417.html
ISO/IEC 17021-1:2015, requirements for certification bodies2015Stage 1 and Stage 2 audit structure. https://www.iso.org/standard/61651.html
ISO/IEC 27006-1:2024, requirements for ISMS certification bodies2024Audit time and planning by the certification body. https://www.iso.org/standard/82908.html

Related templates: isms/isms-business-case, isms/isms-implementation-roadmap, isms/isms-budget-resource-plan, isms/isms-roles-raci, isms/isms-steering-committee-charter, compliance/ms-scope, isms/certification-body-selection, isms/stage-1-readiness-pack.

Standard and licence note

Structure aligned with ISO/IEC 27001:2022 including Amd 1:2024 (clauses 5.1, 5.3, 6.2 and 7.1) and common project management practice. The text, roles, milestones and examples are original; no ISO/IEC text is reproduced. You need the official standard for the requirements themselves: https://www.iso.org/standard/82875.html. Check the current edition of every standard before use. Dates and figures are Example values, and certification decisions belong to the accredited certification body. Template licence: MIT.

Ähnliche Vorlagen