Course Evaluation Report Template (Kirkpatrick Levels)
End-of-course evaluation: reaction survey, pre/post learning gain, behaviour at 60 days, results with comparison group, limitations, action plan
Cómo usar: Use it after a course or training programme to report evidence at the four Kirkpatrick levels and agree improvements. Fill the evaluation design table first so every result has a source and response count. The main pitfall is claiming the course caused a business result without a comparison or caveat.
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Course Evaluation Report: [Course title]
End-of-course evaluation report template for a training course, workshop series or academic course. It organises evidence by the four levels associated with Donald Kirkpatrick (reaction, learning, behaviour and results), states the limits of the data, and ends with findings and a dated action plan. Replace every
[bracketed]value and every row marked Example.
Document control
| Field | Value |
|---|---|
| Report ID | [CER-2026-005] |
| Course | [Project Scheduling Fundamentals] |
| Course owner | [@course-owner] |
| Delivery period | [YYYY-MM-DD to YYYY-MM-DD, cohorts 1 to 3] |
| Evaluator | [@evaluator] |
| Audience | [Sponsor, course team, learning committee] |
| Version | [1.0] |
| Status | [Draft / In review / Final] |
| Classification | [Internal] |
| Last updated | YYYY-MM-DD |
Approvals
| Role | Name | Decision | Date |
|---|---|---|---|
| Course owner | [@name] | [Accepted; actions agreed] | YYYY-MM-DD |
| Sponsor | [@name] | [Accepted] | YYYY-MM-DD |
Revision history
| Version | Date | Author | Change summary |
|---|---|---|---|
| 0.1 | YYYY-MM-DD | [@evaluator] | Levels 1 and 2 drafted |
| 1.0 | YYYY-MM-DD | [@evaluator] | Example: Level 3 and 4 data added at 60 days and two quarters |
Contents
1. Summary
Example: Ninety of 96 enrolled learners completed the course (93.8%). Learners rated it as relevant (mean 4.4 of 5) but found the pace fast (3.6). Mean test scores rose from 48 to 79, a normalised gain of about 0.60, and 90.0% passed the post-test. At 60 days, managers reported that 71.9% of learners used a baseline schedule, against 35.9% before the course. Projects in trained teams overran their schedule by more than 10% less often than before, and the drop was larger than in teams not yet trained, but the comparison is not randomised. The main actions are to extend the critical-path session and add a manager follow-up guide.
2. Course and evaluation design
| Item | Description |
|---|---|
| Course goal | Example: Project coordinators build and maintain realistic schedules |
| Audience | Example: Project coordinators and junior project managers |
| Delivery | Example: Two days, virtual instructor-led, three cohorts |
| Enrolled / completed | Example: 96 / 90 (93.8%) |
| Comparison group | Example: Teams scheduled for training next year |
| Level | Question | Measure | Source and timing | Responses |
|---|---|---|---|---|
| 1 Reaction | Did learners find it relevant and engaging? | Anonymous survey, 1 to 5 scale, plus comments | End of day 2 | Example: 71 of 90 completers (78.9%) |
| 2 Learning | Did learners gain the knowledge and skills? | Pre-test and post-test, same blueprint | Start of day 1 and end of day 2 | Example: 90 paired scores |
| 3 Behaviour | Do learners apply it at work? | Manager checklist on scheduling practices | Before course and 60 days after | Example: 64 of 90 (71.1%) |
| 4 Results | Did the organisational outcome improve? | Share of projects with schedule variance above 10% | Two quarters before and after | Example: Project records |
The diagram shows the four levels and the main measure used at each.
3. Level 1: Reaction
| Item (1 = strongly disagree, 5 = strongly agree) | Mean | n |
|---|---|---|
| The content is relevant to my job (Example) | 4.4 | 71 |
| The facilitation helped me learn (Example) | 4.5 | 71 |
| The materials were clear and easy to use (Example) | 3.9 | 71 |
| The pace was right for me (Example) | 3.6 | 71 |
| I would recommend this course to a colleague (Example) | 4.2 | 71 |
Comment themes:
| Theme | Mentions | Example comment (paraphrased) |
|---|---|---|
| Critical path session too rushed (Example) | 19 | Wanted more practice before the case study |
| Case study realistic (Example) | 15 | Close to the projects learners run |
| Templates hard to find after the course (Example) | 8 | Links in the workbook did not work |
4. Level 2: Learning
| Measure | Result |
|---|---|
| Mean pre-test score (Example) | 48 of 100 |
| Mean post-test score (Example) | 79 of 100 |
| Normalised gain (Example) | 0.60 |
| Post-test pass rate, pass mark 70 (Example) | 81 of 90 (90.0%) |
| Weakest objective (Example) | Calculating float on a network with parallel paths |
The normalised gain compares the gain made with the gain that was possible:
Example: .
5. Level 3: Behaviour
| Practice (manager checklist) | Before course | 60 days after |
|---|---|---|
| Builds a baseline schedule before work starts (Example) | 23 of 64 (35.9%) | 46 of 64 (71.9%) |
| [Practice] | [Count and share] | [Count and share] |
Enablers and barriers reported: [Example: Learners whose manager reviewed the first schedule with them reported applying the method sooner; several teams lacked licences for the scheduling tool.]
6. Level 4: Results
| Group | Before: projects over 10% variance | After: projects over 10% variance | Change |
|---|---|---|---|
| Trained teams (Example) | 24 of 58 (41.4%) | 17 of 62 (27.4%) | -14.0 points |
| Teams not yet trained (Example) | 19 of 49 (38.8%) | 18 of 50 (36.0%) | -2.8 points |
| Difference (Example) | -11.2 points |
Example interpretation: the share of overrunning projects fell by 11.2 percentage points more in trained teams than in teams not yet trained. Teams were not assigned to training at random, and a new project intake process started in the same period, so the result supports a contribution by the course but does not prove it caused the full change.
7. Limitations
- Example: 21% of completers did not answer the reaction survey; their views may differ from those who did.
- Example: Managers completing the Level 3 checklist knew their staff had been trained.
- Example: The comparison group was not randomised and was smaller.
- [Limitation]
8. Findings and action plan
| ID | Finding | Action | Owner | By | Measure of success |
|---|---|---|---|---|---|
| ACT-01 (Example) | Pace rated low; critical path weakest objective | Extend the critical-path session by 45 minutes with a second practice network | [@course-owner] | YYYY-MM-DD | Pace item at least 4.0; float items pass rate up |
| ACT-02 (Example) | Application faster with manager review | Publish a one-page manager follow-up guide | [@course-owner] | YYYY-MM-DD | Baseline schedule use at least 80% at 60 days |
| ACT-03 (Example) | Broken workbook links | Move templates to the course page and check links each cohort | [@coordinator] | YYYY-MM-DD | No link complaints in next survey |
| [ACT-NN] | [Finding] | [Action] | [@owner] | YYYY-MM-DD | [Measure] |
9. Glossary and references
| Term | Meaning |
|---|---|
| Response rate | Responses received divided by the people invited |
| Normalised gain | The share of the possible improvement that learners achieved |
| Comparison group | People who did not take the course, used to judge what would have happened anyway |
| Percentage point | The arithmetic difference between two percentages |
References:
- Kirkpatrick, D. L. and Kirkpatrick, J. D. (2006). Evaluating Training Programs: The Four Levels, 3rd edition. San Francisco: Berrett-Koehler.
- Kirkpatrick Partners, "The Kirkpatrick Model": https://www.kirkpatrickpartners.com/the-kirkpatrick-model/
- Related templates:
education/course-design,education/training-needs-analysis,education/assessment-blueprint,education/curriculum-map.
Standard and licence note
Structure aligned with the four evaluation levels described by Donald Kirkpatrick (reaction, learning, behaviour and results), cited by name; no text from the published books or from Kirkpatrick Partners materials is reproduced. Survey responses are personal data where people can be identified: follow your institution's policy and the data protection law that applies to you. This is a documentation format, not legal advice. This template is original text written for this collection; the example course, figures and comments are illustrative. Template licence: MIT.
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