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Information Security Governance and Board Report Template (ISO/IEC 27014)

Governing body vs management roles, evaluate/direct/monitor/communicate processes, governance calendar, board KPIs and KRIs, board report format, escalation, NIS2/DORA duties

SGSI e ISO/IEC 27001CompletaISO/IEC 27014:2020 (new edition at FDIS); ISO/IEC 27001:2022 + Amd 1:2024 clauses 5, 9.1, 9.3 (cited only)informationsecuritygovernance27014

Cómo usar: Use it when the ISMS reports to a board or owners, or when a regulation such as NIS2 or DORA makes the management body accountable for cybersecurity. Fill the governance model and the board indicators first, then agree the calendar. The main pitfall is sending the board an operational dashboard instead of a few indicators tied to risk appetite, with trends and clear decisions.

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Information Security Governance Framework and Board Report: [Organization name]

Sets out how the governing body (board of directors, supervisory board, trustees or owners) evaluates, directs, monitors and communicates about information security, and gives a ready-to-use board report format with key indicators. Structure aligned with the governance processes described in ISO/IEC 27014:2020 (a new edition is at the final draft stage in 2026: check for publication) and with ISO/IEC 27001:2022 + Amd 1:2024 clause 5 (leadership), 9.1 and 9.3. Replace every [bracketed] value and every row marked Example.

Document control

FieldValue
Document IDDOC-ISMS-104
Version[1.0]
Status[Draft / In review / Approved / Superseded]
Owner[@ciso]
Approvers/reviewers[@board-chair or audit and risk committee chair], [@ceo], [@company-secretary]
Last updatedYYYY-MM-DD
Classification[Confidential: board and executive]
Standard and editionISO/IEC 27014:2020 (new edition at FDIS stage, 2026); ISO/IEC 27001:2022 + Amd 1:2024
Next scheduled reviewYYYY-MM-DD
Governing body[Board of directors / Supervisory board / Owners' meeting]
Board committee with delegated oversight[Audit and risk committee / Technology committee / None]
Reporting frequency[Quarterly to committee, twice yearly to full board]

Approvals

RoleNameDecisionDate
CISO (author)[@ciso][Prepared]YYYY-MM-DD
Chief executive[@ceo][Endorsed]YYYY-MM-DD
Chair of the governing body or delegated committee[@chair][Approved]YYYY-MM-DD

Revision history

VersionDateAuthorChange
1.0YYYY-MM-DD[@ciso]First issue
[x.y]YYYY-MM-DD[@author][Change summary]

Contents

1. Purpose and scope

This framework makes the governing body's role in information security explicit. It defines how the governing body:

  • evaluates the current and expected information security position against strategy, risk appetite and obligations;
  • directs management through strategy, appetite, policy, resources and priorities;
  • monitors whether management delivers and whether risk stays within appetite; and
  • communicates with stakeholders (shareholders, regulators, customers, staff) about security, and receives what they expect.

It covers [the whole organization / the group and all subsidiaries], including areas outside the certified ISMS scope (DOC-ISMS-002) where they carry information security risk, such as [OT environments, acquired entities not yet integrated, joint ventures].

Out of scope: day-to-day operation of controls, which belongs to management and the ISMS (DOC-ISMS-008), and the steering committee's operational decisions (DOC-ISMS-007).

ISO/IEC 27014:2020 is written for boards and executives, for the people who oversee an ISO/IEC 27001 ISMS, and for those who manage information security in parts of the organization that sit outside the ISMS. Its annexes discuss how an ISMS can relate to the wider governance structure; read them when the ISMS covers only part of the organization or when a group runs several ISMSs.

2. Governance model: who governs, who manages

2.1 Bodies and roles

Body or roleRole in information security governanceTypical membersMeets
Governing bodySets direction and risk appetite, approves the security strategy and major investments, holds executives to account[Board of directors][Quarterly]
Delegated board committeeDetailed oversight on behalf of the board, receives the board report, challenges management, reports to the full board[Audit and risk committee][Quarterly]
Chief executive and executive committee (top management in ISO/IEC 27001 terms)Owns the ISMS, sets objectives within the board's direction, provides resources, runs management review (9.3)[CEO, CFO, COO, CIO, CISO][Monthly]
ISMS steering committee (DOC-ISMS-007)Operational oversight of the ISMS, risk treatment decisions within delegated authority[CISO, ISMS manager, business owners][Monthly]
CISO or head of securityAccountable for the security programme, prepares board reports, has direct access to the committee chair[@ciso][Continuous]
Internal audit (third line)Independent assurance to the committee on the ISMS and controls[Head of internal audit][Per plan]
External assuranceCertification audits, penetration tests, regulatory inspections[CB, testers, regulators][Per cycle]

2.2 Governance flow

The diagram shows the four governance processes between the governing body and management, with independent assurance feeding the monitor step.

2.3 Separation of governance and management

QuestionGoverning bodyManagement
How much information security risk will we accept?Decides (risk appetite, DOC-ISMS-015)Proposes, applies and reports against it
Which controls do we implement?Does not decideDecides through risk treatment (DOC-ISMS-013) and the SoA (DOC-ISMS-011)
How much do we invest?Approves envelope and major casesBuilds the business case (DOC-ISMS-029) and budget (DOC-ISMS-031)
Are we within appetite?Judges, using reports and assuranceMeasures and reports honestly, including bad news
Who is told when something goes wrong?Approves disclosure stance, informed of major incidentsRuns response and notifications (DOC-ISMS-020)

3. Governance outcomes

IDOutcome the governing body expectsEvidence the body looks at
GOV-OUT-01Information security is managed across the whole organization, not only inside IT or inside the certified scopeScope statement, coverage of subsidiaries and OT in the risk register
GOV-OUT-02Decisions about information follow an explicit, risk-based approach within the approved appetiteRisk appetite statement, risks above appetite with decisions
GOV-OUT-03Security is considered when the organization invests, acquires, outsources or launchesSecurity sign-off in investment and acquisition gates, supplier assessments
GOV-OUT-04Legal, regulatory and contractual obligations are known and metLegal register status, regulatory findings, contract breaches
GOV-OUT-05A culture where people report problems and act securelyTraining and phishing indicators, event reporting volume, survey results
GOV-OUT-06Security performance supports current and future business objectivesKPI trend vs objectives (DOC-ISMS-024), roadmap delivery

Review the outcomes at least once a year in the evaluate step and when the business strategy changes.

4. Governance processes

4.1 Evaluate

The governing body considers the current information security position and how it is likely to change, given strategy, threats, obligations and planned business changes.

ElementContent
InputsBusiness strategy and plans, threat landscape summary (DOC-ISMS-045), risk assessment report (DOC-ISMS-017), internal audit opinion, certification status (DOC-ISMS-094), regulatory developments, stakeholder expectations (DOC-ISMS-003)
ActivitiesAnnual strategy session on security; review whether risk appetite still fits strategy; review of major proposals (acquisitions, new markets, outsourcing) for security implications; consider climate-related issues where relevant (Amd 1:2024, clauses 4.1 and 4.2)
OutputsEvaluation record with conclusions; proposed changes to appetite or strategy; questions for management
Frequency[Annual strategy session; ad hoc for major proposals]
Responsible[Governing body, supported by CISO and chief risk officer]

4.2 Direct

The governing body gives direction on what security must achieve and the boundaries management works within.

ElementContent
InputsEvaluation outputs, management proposals, budget proposal
ActivitiesApprove the security strategy and its objectives; approve the risk appetite statement (DOC-ISMS-015); endorse the top-level information security policy (DOC-ISMS-001) or delegate its approval to top management; approve the security budget envelope and major investments; set expectations for culture and accountability; assign responsibility to a named executive
OutputsBoard resolutions, approved appetite, approved strategy and budget, delegations of authority
Frequency[Annual, plus when appetite or strategy changes]
Responsible[Governing body; delegated committee recommends]

4.3 Monitor

The governing body checks whether management delivers what was directed and whether risk stays within appetite.

ElementContent
InputsBoard report (section 7), KPIs and KRIs (section 6), internal audit reports, certification audit results, major incident reports, regulator correspondence
ActivitiesReview the board report; challenge trends and exceptions; track actions it set; receive independent assurance at least yearly; review major incidents and lessons learned (DOC-ISMS-022)
OutputsMinutes with challenges and actions; follow-up requests; changes to direction when monitoring shows the need
Frequency[Quarterly at committee; twice yearly at full board; immediately for major incidents]
Responsible[Delegated committee, reporting to the full board]

4.4 Communicate

The governing body reports on information security to external stakeholders and makes sure it hears what they expect.

ElementContent
InputsDisclosure obligations (legal register DOC-ISMS-014), customer and regulator requests, incident status
ActivitiesApprove security statements in annual reports or regulatory filings; approve the disclosure approach for major incidents; agree what security information is published (trust centre, DOC-ISMS-116); receive feedback from regulators and key customers
OutputsApproved disclosures, published statements, regulator responses
Frequency[Annual reporting cycle; per incident]
Responsible[Governing body; company secretary and general counsel support]

The 2013 edition of ISO/IEC 27014 listed a fifth process, assure (commissioning independent assurance). The 2020 edition keeps four processes: evaluate, direct, monitor and communicate. In this framework, independent assurance is still needed: it is an input to Monitor (section 4.3), provided by internal audit and external parties.

5. Governance calendar

Month (Example)Governance activityProcessPrepared by
JanuaryAnnual security strategy session and appetite reviewEvaluate, DirectCISO, CRO
FebruaryApprove security budget envelope for the yearDirectCFO, CISO
AprilQ1 board report to committeeMonitorCISO
MayAnnual report security statement approvedCommunicateCompany secretary
JulyQ2 board report; internal audit annual opinion on the ISMSMonitorCISO, head of internal audit
SeptemberFull board deep dive on one top riskEvaluate, MonitorRisk owner
OctoberQ3 board report; certification audit resultsMonitorCISO
DecemberBoard training session on cyber riskDirect (culture)CISO, external trainer

6. Board indicators

KPIs measure delivery and control performance; KRIs signal exposure against risk appetite.

IDIndicatorTypeDefinitionTolerance (Example)SourceOwner
BKI-01Risks above appetiteKRICount of Critical risks plus High risks without an approved treatment or acceptance0 Critical; at most 2 HighRisk register DOC-ISMS-016CISO
BKI-02High risk treatments on trackKPIHigh and Critical risk treatment actions on schedule / all such actionsat least 85%Risk treatment plan DOC-ISMS-013Risk owners
BKI-03Major incidentsKRIIncidents classified High or Critical in the period, with business impact0 CriticalIncident register DOC-ISMS-021CISO
BKI-04Critical vulnerability remediation within targetKPICritical vulnerabilities fixed within target time / critical vulnerabilities dueat least 95%Vulnerability tracker DOC-ISMS-072CIO
BKI-05Phishing-resistant or multi-factor authentication coverageKPIAccounts with MFA / all accounts in scopeat least 98%Identity provider reportCIO
BKI-06Restore tests passedKPISuccessful restore tests of critical systems / tests performed100%Backup and restore test log DOC-ISMS-071CIO
BKI-07Critical suppliers assessedKPICritical suppliers with a current assessment / all critical suppliersat least 90%Supplier register DOC-ISMS-066Procurement
BKI-08Security training completionKPIStaff who completed required training / staff in scopeat least 95%Training matrix DOC-ISMS-026HR
BKI-09Open major or overdue audit findingsKRIMajor nonconformities open plus findings past due date0 major; at most 3 overdueAudit findings register DOC-ISMS-086ISMS manager
BKI-10Regulatory or contractual breachesKRIConfirmed breaches of security obligations in the period0Legal register DOC-ISMS-014General counsel
BKI-11Security budget deliveryKPIActual spend / planned spend year to date, with variance explanation90% to 105% of planBudget plan DOC-ISMS-031CFO

7. Board report format

Information Security Board Report, [period]: DOC-ISMS-104-[YYYY-Qn]

7.1 Executive summary

Write three to five sentences: overall position against appetite, direction of travel, the most important change since the last report, and the decisions requested.

Example (Quillmere Health Systems, 320 staff, Q3): Information security risk is slightly above appetite: one Critical risk (unsupported scheduling database at the colocation suite) and two High risks without approved treatment. ISO/IEC 27001 Stage 2 is planned for month 10 of the programme; the Stage 1 audit raised two areas of concern, both closed. We ask the committee to approve an additional USD 180,000 to replace the unsupported database this financial year and to note the planned 27701 extension next year.

7.2 Risk position against appetite

BandCount this quarterLast quarterAbove appetite
Critical (17-25, in practice 20 and 25)1 (Example)11
High (10-16)6 (Example)82
Medium (5-9)9 (Example)90
Low (1-4)6 (Example)50
Total22233

Bands follow the risk methodology (DOC-ISMS-010): likelihood 1 to 5 x impact 1 to 5; Low 1-4, Medium 5-9, High 10-16, Critical 17 to 25 (in practice 20 and 25). Critical risks cannot be accepted without treatment except by documented top management decision; High risks need top management acceptance with a treatment decision.

7.3 Top risks

Risk IDRisk (business language)ScoreTrendTreatment and dateOwner
RISK-014 (Example)Patient scheduling outage or data exposure through the unsupported database at the colocation suite20 (L4 x I5)StableReplace database, decision requested today; target Q1CIO
RISK-006 (Example)Ransomware on clinical scheduling service15 (L3 x I5)ImprovingEDR rollout 90% complete, immutable backups liveCISO
RISK-019 (Example)Hospital customer data exposed through a critical supplier12 (L3 x I4)NewSupplier reassessment due next monthProcurement

7.4 Indicators

IDIndicatorQ4 last yearQ1Q2Q3ToleranceStatus
BKI-01Risks above appetite54430 Critical, at most 2 HighOutside
BKI-02High risk treatments on track70%75%78%80% (8 of 10)at least 85%Outside
BKI-04Critical vulnerabilities fixed in target85%88%90%92% (46 of 50)at least 95%Outside
BKI-05MFA coverage90%94%96%97%at least 98%Near
BKI-07Critical suppliers assessed60%70%85%90% (18 of 20)at least 90%Within
BKI-08Training completion88%90%92%94% (301 of 320)at least 95%Near
BKI-11Budget delivery (year to date)98%92%95%96% (USD 1,080,000 of USD 1,125,000 planned to date; full-year plan USD 1,500,000)90% to 105%Within

All figures are Example values. Use local currency in your report.

7.5 Incidents and events

Example: 14 incidents in Q3: 11 Low, 2 Medium, 1 High (credential phishing that reached one finance mailbox, contained within 2 hours, no data loss, no notification required after legal assessment). Lessons learned: enforce phishing-resistant MFA for finance roles, due Q4.

7.6 Compliance and assurance

ItemStatus (Example)
ISO/IEC 27001 certificationStage 1 completed; Stage 2 scheduled for month 10
Internal auditISMS audit completed; 0 major, 2 minor findings open, on schedule
RegulatoryNo open findings; data protection authority enquiry closed
Customer audits3 hospital audits completed; 1 observation

7.7 Programme and investment

Report delivery of the security roadmap (DOC-ISMS-030): milestones achieved, slipped and why, and spend against budget.

7.8 Decisions requested

IDDecisionOptionsRecommendationImpact if deferred
BRD-DEC-001 (Example)Fund replacement of the unsupported scheduling databaseA: replace this year (USD 180,000); B: accept risk to next year; C: compensating controls only (USD 40,000)ACritical risk remains above appetite for another 12 months
BRD-DEC-002[Decision][Options][Recommendation][Impact]

7.9 Appendices

Indicator definitions (section 6), full risk register extract, internal audit summary, incident list, glossary of terms for non-specialists.

8. Escalation and decision thresholds

EventEscalate toTimingChannel
Critical incident with customer, safety or regulatory impactCommittee chair and CEO; full board briefing[Within 24 hours of classification]Phone, then written brief
Personal data breach likely to require regulator notificationCEO, general counsel, committee chair[Without delay, to meet legal deadlines]Incident bridge, written brief
New Critical risk or a risk exceeding appetite with no treatmentDelegated committee[Next meeting, or within 10 working days if Critical]Written paper
Certification suspended or major nonconformity raisedCEO and committee chair[Within 5 working days]Written brief
Regulator inspection or enforcement noticeFull board[Next meeting, chair informed immediately]Written paper

9. Regulatory expectations of the governing body

Several regimes now place responsibility for cybersecurity on the management body itself. Examples:

RegimeWhat it expects of the management body (summary)Where to record evidence
NIS2, Directive (EU) 2022/2555, Article 20Management bodies of essential and important entities approve the cybersecurity risk-management measures, oversee their implementation, can be held liable for infringements under national law, and follow training to be able to identify and assess risksBoard resolutions, training records for directors
DORA, Regulation (EU) 2022/2554, Article 5The management body of a financial entity defines, approves, oversees and is responsible for the ICT risk management framework and keeps its own ICT risk knowledge up to dateBoard minutes, ICT risk framework approval (compliance/dora-ict-risk-management-framework)
US public company cybersecurity disclosure rule (SEC, adopted 2023)Annual disclosure describing board oversight of cybersecurity risk and management's role; current reporting of material incidentsAnnual report text approved under section 4.4
NIST Cybersecurity Framework 2.0 (CSWP 29, February 2024), Govern functionVoluntary framework that places organizational context, risk strategy, roles, policy and oversight in a Govern functionMapping in compliance/nist-csf

Check national transpositions for NIS2 and the current text of each regime. This section is a documentation format, not legal advice.

10. Size tiers

AspectSmall: Quillmere Analytics Ltd (46 staff)Medium: Quillmere Health Systems (320 staff)Large: Quillmere Group (2,400 staff, 6 sites)
Governing bodyFounders and investor boardBoard with an audit and risk committeeGroup board, audit and risk committee, subsidiary boards
Who reportsISMS manager (0.5 FTE, Head of Engineering Operations) with the CTOFull-time ISMS manager with a 3-person security team, reporting through the CIO; CISO role combinedCISO with a 14-person security office, direct line to committee chair
ReportOne page in the quarterly board pack: top 3 risks, 5 indicators, certification status, decisionsFormat in section 7, quarterly to committeeSection 7 plus site and subsidiary annex, OT risk section, integrated with ISO 9001 and ISO 22301 reporting
IndicatorsBKI-01, 03, 05, 08, plus customer security questionnaire winsBKI-01 to BKI-11BKI-01 to BKI-11 per site, aggregated, plus OT-specific KRIs
AssuranceExternal penetration test and certification auditInternal audit (outsourced) plus certification auditInternal audit function, certification audits, regulatory inspections
Board trainingAnnual briefing by the ISMS managerAnnual session with an external trainerAnnual programme, induction for new directors, regulatory training where required

11. Records and evidence

RecordProvesOwnerLocationRetention
Board and committee minutes with security itemsEvaluate, direct and monitor took place; ISO/IEC 27001 clause 5.1 leadershipCompany secretary[Board portal][Per corporate records law; example: 10 years]
Board resolutions approving appetite, strategy, budgetDirection givenCompany secretary[Board portal][Permanent or per law]
Board reports (DOC-ISMS-104-period)Monitoring inputsCISO[Document management system][Example: 6 years]
Director training recordsCompetence of the governing body (for example NIS2 Article 20)Company secretary[HR or board portal][Term of office + 6 years]
Escalation briefs for major incidentsTimely escalation under section 8CISO[Incident repository][Example: 6 years]
Approved external disclosuresCommunicate processGeneral counsel[Legal repository][Per law]
Internal audit opinions to the committeeIndependent assuranceHead of internal audit[Audit repository][Example: 6 years]

Set the retention periods in the documented information register (isms/isms-documented-information-register) and map evidence owners in isms/control-evidence-matrix.

12. References

ReferenceEdition and statusUse
ISO/IEC 27014:2020, governance of information securityCurrent; new edition at FDIS stage in 2026 (https://www.iso.org/standard/74046.html)Governance processes and relationship with the ISMS
ISO/IEC 27001:2022 + Amd 1:2024Current (https://www.iso.org/standard/82875.html, Amd 1: https://www.iso.org/standard/88435.html)Clauses 4.1, 4.2, 5.1, 9.1, 9.3
ISO/IEC 38500:2024, governance of IT for the organizationCurrent (cited without link)Governance of IT principles, complementary
ISO 37000:2021, governance of organizationsCurrent (cited without link)General governance guidance
NIST Cybersecurity Framework 2.0, NIST CSWP 29February 2024 (https://doi.org/10.6028/NIST.CSWP.29)Govern function
Directive (EU) 2022/2555 (NIS2)OJ L 333, 27.12.2022 (https://eur-lex.europa.eu/eli/dir/2022/2555/oj)Article 20 governance
Regulation (EU) 2022/2554 (DORA)OJ L 333, 27.12.2022 (https://eur-lex.europa.eu/eli/reg/2022/2554/oj)Article 5 governance and organization
Related templatesisms/isms-steering-committee-charter, isms/isms-roles-raci, isms/isms-risk-appetite-criteria, isms/isms-measurement-programme, isms/isms-performance-report, isms/isms-annual-calendar, compliance/management-review, compliance/nist-csf, compliance/nis2-security-measures, compliance/dora-ict-risk-management-framework, business/board-pack, security/security-metrics-report, isms/control-evidence-matrixLinked documents

Standard and licence note

Structure aligned with ISO/IEC 27014:2020 (governance processes: evaluate, direct, monitor, communicate) and ISO/IEC 27001:2022 + Amd 1:2024 (clauses 5, 9.1 and 9.3). The outcomes, indicators, report format and examples are original and reproduce no text, tables or definitions from ISO or IEC standards. Regulatory summaries are short paraphrases; read the official texts. Check the current editions before use: a new edition of ISO/IEC 27014 was at the final draft (FDIS) stage in 2026. Official ISO text, purchase or licensed access: https://www.iso.org/standard/74046.html and https://www.iso.org/standard/82875.html. This is a documentation format, not legal advice.

Template licence: MIT.

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