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Emergency Document File Template (In Case of Emergency)

Key contacts, where originals are kept, accounts (last 4 only), insurance, debts, digital accounts, legal documents, wishes, first-steps checklist

Personnel & PKMCompletFEMA EFFAK categories; CFPB managing someone else's money guidesemergencydocumentfile

Mode d'emploi: Use it to give a trusted person a map of where everything is if you are ill, away or have died. Fill key contacts and where originals are kept first. The main pitfall is writing passwords, PINs or full account numbers in the file: store last 4 digits only and keep the file encrypted or offline.

Aperçu

Emergency Document File: [Household name]

An "in case of emergency" file: one place that tells a trusted person where to find everything if you are suddenly ill, injured, away for a long time or have died. It lists contacts, where original documents are kept, accounts, insurance, property, debts, digital accounts, legal documents and personal wishes. Structure based on the categories of the Emergency Financial First Aid Kit (EFFAK) published by FEMA and Operation HOPE (Ready.gov page updated 2026-03-13) and on the CFPB guides for managing someone else's money, written in plain language for any country. Replace every [bracketed] value and every row marked Example. This is a document format for organising your own information, not financial, legal, tax or estate-planning advice.

Document control

FieldValue
Document ID[ICE-001]
Household[Household name] (Example: Sam and Jordan Ellison)
Version[1.0]
Status[Draft / Current / Superseded]
Owner[@owner] (Example: Sam Ellison)
Co-owner[@co-owner] (Example: Jordan Ellison)
Trusted readers[Names of the people allowed to open it]
Last updatedYYYY-MM-DD
Next reviewYYYY-MM-DD (at least once a year)
ClassificationPrivate: highly sensitive personal information
Storage of this file[Encrypted drive / password manager secure note / printed copy in a locked place]
Number of copies[Number and where each one is]
Country of residence[Country, state or region]

Approvals

For a household file, "approval" means each adult has read the file and agrees it is correct.

RoleNameConfirmationDate
Owner[@owner][Read and confirmed]YYYY-MM-DD
Co-owner or partner[@co-owner][Read and confirmed]YYYY-MM-DD
Trusted reader (optional)[@name][Told where the file is, has not read the contents]YYYY-MM-DD

Revision history

VersionDateAuthorChange summary
0.1YYYY-MM-DD[@owner]First draft
1.0YYYY-MM-DD[@owner]Example: Complete first version, both adults confirmed
1.1YYYY-MM-DD[@co-owner]Example: New mortgage lender added after refinancing

Contents

1. Security rules for this file

This file is a map, not a key. It tells a trusted person where things are and who to call. It must never contain anything that lets a stranger take money, open accounts or pretend to be you.

Never write any of these in the file:

Never storeWrite this instead
Passwords and passphrases"Stored in [password manager name]; emergency access set up for [name]"
PINs for cards, phones or alarms"Jordan knows the alarm code" or "In the sealed envelope in the safe"
Security questions and answersNothing. The reader can reset them through the provider
Recovery codes and backup codes for two-step login"Printed recovery codes are in [locked place]"
Full account numbers, card numbers or identity numbersThe last 4 digits only, for example "current account ending 4821"
Scans of passports, identity cards or cards"Scans are in the encrypted folder [folder name]"
Cryptocurrency seed phrases or private keys"Hardware wallet is in [place A]; the seed backup is in a separate secure place [place B]; see the sealed letter for how to use them"

Never keep a hardware wallet and its seed backup (recovery phrase) in the same place: one theft or one fire would lose both the device and the only way to restore it. Never photograph the seed phrase, type it into any app or file (including this one) or store it in cloud storage. The sealed letter explains the process, not the words.

Store the file safely:

  1. Keep the working copy encrypted (an encrypted disk or folder, an encrypted archive, or a secure note in a reputable password manager) or offline (a printed copy).
  2. If you print it, keep the printout in a locked place such as a home safe or with your lawyer, and shred old versions.
  3. Do not email the file, paste it into chat apps or upload it to shared folders that are not encrypted.
  4. Markdown Editor keeps documents in this browser on this device. That keeps the file off servers, but anyone who can use the device can open it. Lock the device, and for the long-term record export a copy and encrypt it with a separate tool (an encrypted archive or encrypted disk), unless the app you use offers encrypted export.
  5. Tell your trusted readers where the file is and how to get access in an emergency. They do not need to read it today.

Sealed-envelope option: Some households keep a short sealed note with the master password of the password manager in a safe or with a lawyer, separate from this file. The file then says only "Master access: see sealed envelope in [place]". Decide whether this suits your situation, and check the emergency-access feature of your password manager as an alternative.

2. Key people and contacts

The first people a reader needs are the ones who can make decisions or who hold information. Give a phone number or "in phone contacts as [name]", not a home address, unless the address is already public.

IDRoleNameHow to reachNotes
CON-001 (Example)PartnerJordan EllisonIn phone contactsJoint owner of most accounts
CON-002 (Example)First family contact[Name, relationship][Phone]Has a spare house key
CON-003 (Example)Executor or personal representative named in the will[Name][Phone]Agreed to act on YYYY-MM-DD
CON-004 (Example)Lawyer or notary[Name, firm][Phone]Holds the original will
CON-005 (Example)Accountant or tax preparer[Name, firm][Phone]Prepares the yearly tax return
CON-006 (Example)Financial adviser[Name, firm][Phone]Manages the investment account
CON-007 (Example)Employer HR (Sam)[Company, department][Phone or email]Ask about life cover and final pay
CON-008 (Example)Employer HR (Jordan)[Company, department][Phone or email]
CON-009 (Example)Family doctor[Name, practice][Phone]
CON-010 (Example)Guardian for children, if named[Name][Phone]Named in the will
CON-011 (Example)Pet carer[Name][Phone]Knows feeding routine
CON-012 (Example)Mortgage lender, servicing team[Lender name][Phone on the annual statement]Mortgage LIA-001; ask about payment holidays and loan protection

People who should not be contacted, or should be told only later: [Write here if there is a reason, for example a family dispute. Keep it factual.]

3. Where originals are kept

Write each storage place once, give it a short code, and refer to the code in later sections.

CodePlaceWhat is thereWho has access
LOC-A (Example)Home safe, bedroom wardrobePassports, birth and marriage certificates, sealed envelopeSam, Jordan; spare key with CON-002
LOC-B (Example)Filing box "Household", study shelfInsurance schedules, tax returns for recent years, vehicle papersAnyone in the house
LOC-C (Example)Lawyer's office (CON-004)Original wills, powers of attorneyExecutor with proof of identity
LOC-D (Example)Encrypted folder "ICE" on the home computer and its encrypted backup driveScans of key documentsSam, Jordan
LOC-E (Example)Password manager [name]Logins, secure notesSam, Jordan; emergency access for CON-002
LOC-F[Safe deposit box, bank and branch][Contents][Who is named on the box]

Spare keys and access: [Where spare house, car and safe keys are, using location codes.]

4. Identity and household documents

Identity documents are needed to deal with banks, insurers, employers and government offices, and to register a death. Use the last 4 digits only.

IDDocumentPersonReference (last 4 only)ExpiryLocation
DOC-001 (Example)PassportSam...2217YYYY-MM-DDLOC-A
DOC-002 (Example)PassportJordan...9054YYYY-MM-DDLOC-A
DOC-003 (Example)National identity card or driving licenceSam...3310YYYY-MM-DDWallet; scan in LOC-D
DOC-004 (Example)Birth certificatesSam, Jordan, Rileyn/an/aLOC-A
DOC-005 (Example)Marriage or civil partnership certificateSam and Jordann/an/aLOC-A
DOC-006Tax identification number record[Person][Last 4]n/a[Location]
DOC-007Social insurance or health insurance card[Person][Last 4][Date][Location]
DOC-008Residence permit or visa[Person][Last 4][Date][Location]
DOC-009Divorce decree, adoption papers, name-change documents[Person]n/an/a[Location]
DOC-010Military or service records[Person]n/an/a[Location]

5. Bank and payment accounts

For each account, say whose name it is in. Joint accounts usually remain usable by the surviving holder; accounts in one name may be frozen until the legal process finishes, so write down how household bills would be paid in the meantime.

IDInstitutionTypeHolder(s)Last 4Used forOnline access
ACC-001 (Example)[Bank name]Current or checking accountJoint4821Salary, billsPassword manager, LOC-E
ACC-002 (Example)[Bank name]Savings, emergency fundJoint1177Emergency fund (GOAL-001)Password manager, LOC-E
ACC-003 (Example)[Card issuer]Credit card AJoint1199Daily spending and subscriptions, paid in full monthlyApp on both phones
ACC-006 (Example)[Card issuer]Credit card BJordan6402Being paid off (LIA-004); not used for new spendingApp on Jordan's phone
ACC-004 (Example)[Payment app]Payment or e-wallet accountJordann/aTransfers between friendsApp on Jordan's phone
ACC-005[Institution][Foreign account][Holder][Last 4][Use][Access]

How bills would be paid if one person's accounts are frozen: [Example: Joint account ACC-001 holds about two months of bills; salary of the surviving partner is paid into it.]

6. Investments, pensions and retirement accounts

IDProviderTypeHolderLast 4Beneficiary named with providerLocation of statements
INV-001 (Example)[Broker]Taxable investment accountJoint5502n/a (joint)LOC-B, online
INV-002 (Example)[Plan provider]Workplace retirement plan, current employerSam0034JordanOnline
INV-003 (Example)[Plan provider]Workplace retirement plan, current employer (hospital)Jordan6618SamOnline
INV-004 (Example)[Provider]Individual tax-advantaged retirement accountJordan2290SamOnline
INV-005 (Example)[Provider]Education savings account for Riley (GOAL-004)Joint (parents control)3147Riley is the beneficiary; the surviving parent keeps controlOnline
INV-006[Exchange or wallet][Cryptocurrency][Holder]n/an/a[See section 10 and sealed note]

Public pension or social security: [Where the latest statement or contribution record is, and the agency to contact. See the local equivalents table in section 15.]

7. Insurance policies

IDTypeInsurerInsured person or itemPolicy (last 4)BeneficiaryClaims contactLocation
POL-001 (Example)Term life[Insurer]Sam8817Jordan[Phone]LOC-B
POL-002 (Example)Term life[Insurer]Jordan8818Sam[Phone]LOC-B
POL-003 (Example)Group life through employer (2 x salary)[Insurer via HR]Samn/aJordanCON-007HR portal
POL-009 (Example)Group life through employer (2 x salary)[Insurer via HR]Jordann/aSamCON-008HR portal
POL-004 (Example)Home and contents (premium paid by the lender from escrow)[Insurer]Home4410n/a[Phone]LOC-B
POL-005 (Example)Vehicles, multi-car policy[Insurer]Car 1 and car 23376n/a[Phone]Gloveboxes and LOC-B
POL-006 (Example)Health, family plan[Insurer]Sam, Jordan, Riley2209n/a[Phone]LOC-B
POL-007 (Example)Income protection[Insurer]Sam7720n/a[Phone]LOC-B
POL-[NNN][Type][Insurer or public scheme][People][Last 4][Beneficiary][Phone][Location]

The policy IDs match the Ellisons' Insurance Review (personal/insurance-review), so a reader can move between the two files without confusion (Example).

Also check credit cards, bank accounts and loans: some include accident or travel cover, or loan protection that pays off a balance on death.

8. Property and vehicles

IDItemOwnershipPapersLocationRunning obligations
PRP-001 (Example)Family homeJointTitle deed or land registry record, purchase contractLOC-C (copy LOC-B)Mortgage LIA-001, property tax, insurance POL-004
PRP-002 (Example)Car 1 (2023 model)SamRegistration certificate; lender holds the title until the loan is repaidLOC-BLoan LIA-002, insurance POL-005, road tax
PRP-003 (Example)Car 2 (2015 model, to be replaced in 2029)JointRegistration certificate and titleLOC-BInsurance POL-005, road tax
PRP-004[Rented storage unit][Name][Contract][Location][Monthly rent]
PRP-005[Valuables: jewellery, art, collections][Owner][Receipts, valuations, photos][Location][Insured under]

Rental or tenancy: [If you rent, where the lease is and the notice period.]

9. Debts and recurring payments

IDLender or payeeTypeBorrowerLast 4Approx. monthly paymentKeep or cancel
LIA-001 (Example)[Lender]MortgageJoint9902USD 1,950 principal and interest, plus USD 450 for property tax and home insurance collected by the lenderKeep; ask about loan protection
LIA-002 (Example)[Lender]Car loanSam4471USD 330Keep or settle from estate
LIA-003 (Example)[Lender]Student loanJordan1580USD 160Ask the lender about rules on death or disability
LIA-004 (Example)[Card issuer]Credit card B balanceJordan6402USD 700 (100 minimum + 600 extra, clear by 2027-03)Keep paying; ask the issuer how a balance in one name is handled
REC-001 (Example)[Utility]Electricity and gasJointn/aUSD 140Keep, change name later
REC-002 (Example)[Providers]Streaming, software and app subscriptions (list in the Subscription Audit)Sam, Jordann/aAbout USD 144 total after the October 2026 auditCancel most; keep the password manager until accounts are closed
REC-003 (Example)[Charity]Monthly donationJordann/aUSD 25Cancel

Full subscription detail can live in a Subscription Audit (personal/subscription-audit). Money owed to you (personal loans to friends, deposits held by landlords, tax refunds due) belongs here too: [list].

10. Digital accounts and devices

Devices

IDDeviceOwnerHow a trusted person gets in
DEV-001 (Example)PhoneSamJordan knows the passcode; not written anywhere
DEV-002 (Example)LaptopJordanLogin via password manager; disk is encrypted, recovery key in LOC-A
DEV-003[Home router, smart home hub][Owner][Admin login in password manager]

Password manager: [Name of product]. Emergency or legacy access granted to: [name] on YYYY-MM-DD. If not set up: "Master password in sealed envelope in LOC-A."

Important online accounts

IDServiceAccount ownerWhy it mattersLegacy or inactive-account settingWish
DIG-001 (Example)Main emailSamPassword resets for most other accountsLegacy contact set: JordanKeep open 12 months, then close
DIG-002 (Example)Photo storageJordanFamily photosInactive-account manager setDownload and share with family
DIG-003 (Example)Social mediaSamMemorial wishesLegacy contact set: CON-002Memorialise
DIG-004[Domain names, websites, online businesses][Owner][Renewal dates, income][Setting][Wish]
DIG-005[Cryptocurrency exchange or wallet][Owner][Value][Exchange's process for estates][Wish]

11. Legal documents

IDDocumentPersonDate signedPeople namedOriginal kept at
LEG-001 (Example)WillSamYYYY-MM-DDExecutor CON-003; guardian CON-010LOC-C
LEG-002 (Example)WillJordanYYYY-MM-DDExecutor CON-003; guardian CON-010LOC-C
LEG-003 (Example)Financial power of attorneySamYYYY-MM-DDAttorney: Jordan; replacement: CON-002LOC-C
LEG-004 (Example)Health care directive or medical power of attorneyJordanYYYY-MM-DDAgent: SamLOC-C, copy with doctor CON-009
LEG-005Trust deed[Person][Date][Trustees, beneficiaries][Location]
LEG-006Prenuptial or property agreement[People][Date]n/a[Location]
LEG-007Business partnership or shareholder agreement[Person][Date][Other parties][Location]

Local names for these documents (examples only, as of 2026-10, check local rules):

ConceptExamples of local names
Financial power of attorneyDurable power of attorney (United States); lasting power of attorney (England and Wales); enduring power of attorney (for example Australia and Ireland); Vorsorgevollmacht (Germany); mandat de protection future (France)
Health care instructionsAdvance directive or living will (United States); advance decision (England and Wales); Patientenverfügung (Germany); directives anticipées (France)
Person who administers an estateExecutor or personal representative (common-law countries); notary-led succession process (many civil-law countries)

If you live, own property or hold accounts in more than one country, list each country and ask whether you need documents valid in each.

12. Medical information

PersonConditionsRegular medicinesAllergiesBlood typeDoctorOrgan donation choice
Sam (Example)AsthmaInhaler (name in phone medical ID)Penicillin[Type]CON-009Registered donor
Jordan (Example)NoneNoneNone known[Type]CON-009[Choice]
Riley (Example)NoneNonePeanuts (school informed)[Type]CON-009n/a
[Other dependant][Conditions][Medicines][Allergies][Type][Doctor]n/a

Emergency medical ID on phones: [Set up / not set up]. Health insurance cards: see DOC-007 and POL-006.

13. Personal and funeral wishes

TopicSam (Example)Jordan
Burial, cremation or otherCremation[Wish]
Ceremony typeSmall, non-religious[Wish]
Prepaid funeral planNone[Provider, last 4, location]
People to tell firstSiblings, close friends list in phone group "Family"[List]
Care of petsCON-011[Wish]
Personal items for specific peopleSee letter in LOC-A[Wish]
Messages or lettersSealed letters in LOC-A[Location]

14. First steps for the reader and update log

14.1 First steps checklist

The order below suits most households; adapt it to yours.

StepActionSection
1Make sure everyone is safe and call the people in CON-001 to CON-0032
2Find the originals at LOC-A and LOC-C3
3If the person is ill or incapacitated: use the power of attorney and health directive11
4If the person has died: get several certified copies of the death certificate4
5Keep essential payments going (mortgage, insurance, utilities)9
6Notify employers (final pay, group life cover, pension)2, 6, 7
7Contact insurers to start claims7
8Notify banks and card issuers; stop cards in the person's sole name5
9Secure devices and important online accounts10
10Meet the lawyer or notary about the will and estate11
11Tell the tax authority and keep the paperwork for the final tax returnTax Document Checklist (personal/tax-document-checklist)
12Protect against identity fraud: ask the credit reference agencies or credit bureaus to flag the record as deceased, and use any official death-notification service (names vary by country)4, 5
13Cancel subscriptions and memberships9

14.2 Update log

DateUpdated byWhat changedNext review
YYYY-MM-DD (Example)SamFirst complete versionYYYY-MM-DD
YYYY-MM-DD (Example)JordanAdded INV-004 and new beneficiary on INV-002YYYY-MM-DD

Yearly review questions: Are all contacts still willing and reachable? Any new or closed accounts? Do beneficiaries on accounts and policies still match your wishes? Are the will and powers of attorney still right after any move or family change? Is the password manager's emergency access still active?

14.3 Completing, testing and handing over the file

How to complete it. Work in short sessions rather than one long evening. Start with sections 2 and 3, because a reader who knows who to call and where the originals are can solve most other problems. Then walk through the house and your online banking once, section by section, and write down only what you can see: the name of the provider, the type of account or policy, the holder, the last 4 digits and the location code. If you do not know whether something exists (an old workplace pension, a small savings account opened for a child, a store card), write it as a question and check it within a month. Unknown accounts are far harder for a family to find than for you to list.

How to test it. Once the file is complete, ask the person most likely to use it to do a ten-minute "dry run" without your help: can they find the home safe key, the will, the mortgage lender's phone number and the password manager's emergency-access instructions using only this file? Every place where they hesitate is a gap to fix. Do not let them open accounts or read sealed letters during the test; the point is to check the map, not to share the secrets.

How to hand it over. Tell each trusted reader three things: that the file exists, where it is, and how they would get access in an emergency (for example "the encrypted folder on the home computer; the password manager's emergency access will give you the key after 48 hours"). They do not need a copy today. If you print a copy, number it and record who holds it, so that old versions can be collected and shredded when you update the file.

Common errors to avoid.

  • Writing secrets "just this once": PINs, full account numbers or a seed phrase. Each one turns a useful map into a target.
  • Keeping the only copy in the same place as the originals, so one fire or theft destroys both.
  • Forgetting accounts in one person's sole name. These are the ones most likely to be frozen, so the file must say how bills would be paid in the meantime (section 5).
  • Letting beneficiary designations drift. A pension or life policy usually pays the person named with the provider, whatever the will says, so check them at each yearly review (sections 6 and 7).
  • Naming people who have not agreed to act. Ask each executor, guardian and emergency contact first, and record the date they agreed.
  • Treating the file as finished. Any move, new job, new account, birth, death or separation should trigger an update and a row in the update log.

Review points for a second person. When a partner or trusted relative reviews the file, ask them to confirm that every location code used in later sections exists in section 3, that every policy and loan in sections 7 and 9 matches the latest statements, that no row contains a full number or a password, and that the first-steps checklist in section 14.1 still reflects the order in which the household would really act. The Example rows use the same policy and loan IDs as the Ellisons' Insurance Review and Net Worth Statement, so that a reader can move between the files without confusion.

15. Glossary and references

15.1 Glossary

TermMeaning
BeneficiaryThe person who receives money from an account, policy or will
Executor or personal representativeThe person who manages the estate after a death
EstateEverything a person owned and owed at death
Power of attorneyA legal document that lets a chosen person act for you, for money or for health decisions
Advance directiveWritten instructions about medical treatment if you cannot speak for yourself
Legacy contactA person a service allows to manage or download an account after death
Password managerAn encrypted app that stores logins; one strong master password unlocks it
Two-step loginSigning in with a password plus a second check, such as a code on your phone
Last 4 digitsEnough of a number to recognise an account without being able to use it

15.2 Local equivalents for public pensions and workplace plans

Examples only, not exhaustive, not advice. Names as of 2026-10; check local rules.

ConceptUnited StatesUnited KingdomCanadaAustraliaGermanyJapanVietnam
Public pensionSocial SecurityState PensionCPP or QPP, and OASAge PensionGesetzliche RentenversicherungNational Pension (Kokumin Nenkin), Employees' Pension Insurance (Kosei Nenkin)Social insurance pension (BHXH)
Workplace plan401(k), 403(b)Workplace pensionRegistered pension plan (RPP), group RRSP, PRPPSuperannuationBetriebliche Altersversorgung (bAV)Corporate defined contribution (DC) pensionVoluntary supplementary pension

15.3 References

ReferenceVersion or date checkedUse
FEMA and Operation HOPE, Emergency Financial First Aid Kit (EFFAK), ready.gov/financialpreparednessPage updated 2026-03-13, checked 2026-10-25Category structure: household identification, financial and legal documents, medical, insurance, contacts
Consumer Financial Protection Bureau, Managing someone else's money guides (power of attorney, court-appointed guardians, trustees, government fiduciaries), consumerfinance.govPage modified 2026-06-25, checked 2026-10-25Roles of people acting for someone else
[Your lawyer's or notary's checklist][Date][Local legal requirements]

Standard and licence note

Based on the category structure of the Emergency Financial First Aid Kit published by FEMA with Operation HOPE and on the Consumer Financial Protection Bureau guides for managing someone else's money. FEMA and CFPB works are US federal government works in the public domain; the FEMA, CFPB and Operation HOPE names are used only to identify the sources, and this template is not affiliated with or endorsed by them. The text, tables and examples are original and written for this collection; the household "Sam and Jordan Ellison" is fictional. Legal document names and rules differ by country: check the current official guidance and local law, and ask a qualified professional before relying on any document. Template licence: MIT.

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