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Health Sector Controls Profile Template (ISO 27799)

Clinical systems and health data, health-specific considerations, break-glass access, sector supplement register, health topics mapped to Annex A, medical devices by reference

ISMS और ISO/IEC 27001पूर्णISO 27799:2025; ISO/IEC 27001:2022 + Amd 1:2024 6.1.3 and Annex A (cited only); medical device standards cited by namehealth27799controls
एडिटर में खोलें.md डाउनलोड करें

उपयोग कैसे करें: Use it when the ISMS covers personal health information or systems used to deliver care. Fill the clinical system landscape and the sector supplement register from your licensed copy of ISO 27799 first. The main pitfall is locking clinicians out: design emergency access and monitor it rather than blocking it.

प्रीव्यू

Health Sector Controls Profile (ISO 27799): [Organization name]

Sector profile for organizations that provide healthcare or hold personal health information: hospitals, clinics, laboratories, telehealth services, health insurers, and suppliers of clinical software and managed services. It records how the guidance in ISO 27799:2025 (information security controls in health, based on ISO/IEC 27002:2022) is applied inside an ISMS that meets ISO/IEC 27001:2022 + Amd 1:2024, mainly through risk treatment (6.1.3) and the Statement of Applicability. Medical devices are covered by reference only. Replace every [bracketed] value and every row marked Example.

Document control

FieldValue
Document IDDOC-ISMS-110
Version[1.0]
Status[Draft / In review / Approved / Superseded]
Owner[@isms-manager]
Approvers/reviewers[@ciso], [@clinical-safety-officer], [@data-protection-officer], [@head-of-clinical-systems]
Last updatedYYYY-MM-DD
Classification[Internal]
Standard and editionISO 27799:2025; ISO/IEC 27002:2022; ISO/IEC 27001:2022 + Amd 1:2024
Next scheduled reviewYYYY-MM-DD
Role in health data processing[Care provider / Controller / Processor for care providers / Insurer / Research organization]
Care settings in scope[Hospital / Clinic / Laboratory / Telehealth / Home care / None: software supplier]
Medical devices on the network[Yes, see section 8 / No]

Approvals

RoleNameDecisionDate
ISMS manager (author)[@isms-manager][Prepared]YYYY-MM-DD
Clinical safety officer[@clinical-safety-officer][Reviewed: no patient safety conflict]YYYY-MM-DD
Data protection officer[@data-protection-officer][Reviewed]YYYY-MM-DD
CISO[@ciso][Approved]YYYY-MM-DD

Revision history

VersionDateAuthorChange
1.0YYYY-MM-DD[@isms-manager]First issue
[x.y]YYYY-MM-DD[@author][Change summary]

Contents

1. Purpose and scope

This profile explains how [Organization name] protects personal health information and the systems used to deliver or support care. It:

  • describes the clinical systems, information types and care settings in scope (section 3);
  • sets out the health-specific considerations that shape every control decision (section 4);
  • records which health-specific controls and guidance from ISO 27799:2025 apply and why (section 5);
  • maps each health topic to the ISO/IEC 27001:2022 Annex A controls in the Statement of Applicability, DOC-ISMS-011 (section 6), and assigns owners and evidence (section 7).

In scope: [clinical applications, health data stores, integration engines, telehealth platforms, connected devices on clinical networks, building and environmental systems in care premises].

Out of scope: [device manufacturing and conformity assessment, handled by the manufacturer's quality system; clinical decisions themselves].

2. ISO 27799 at a glance

QuestionAnswer for this profile
What it isInformation security controls, with implementation guidance, for health organizations, based on ISO/IEC 27002:2022
EditionISO 27799:2025 (third edition, published 2025-12-18; replaces the 2016 edition)
PublisherISO/TC 215, health informatics
Certifiable?No. Certification is to ISO/IEC 27001:2022 + Amd 1:2024
Systems it addressesGeneric ICT plus health-specific software and systems such as electronic health records and medical devices with health software, and other digital equipment in care premises such as environmental, infection control, building management and physical security systems (summarised from the public scope)
Settings it addressesHospitals, clinics, ambulances, mobile units, care at home, and remote or virtual care (summarised from the public scope)
How it is organisedIn line with the four themes of ISO/IEC 27002:2022, with health guidance on existing controls and some health-specific content (check your copy for the exact structure and annexes)
Licensed copy held by[@isms-manager], [document repository path]

3. Clinical system and information landscape

3.1 Systems

SystemPurposeHealth data heldClinical criticalityDowntime procedureOwner
Electronic health record[Clinical documentation, orders, results][Full record][High][Paper forms, read-only replica][@head-of-clinical-systems]
Scheduling platform (Example)Clinical appointment and theatre scheduling for hospital customersPatient name, contact, procedure, clinicianMediumDaily printed schedule, offline exportProduct director
Laboratory system[Orders, results][Results][High][Phone results for critical values][@lab-manager]
Imaging archive[Images, reports][Images][High][Modality local storage][@radiology-it]
Integration engine[Message routing between systems][In transit][High][Queueing, manual re-send][@integration-lead]
Telehealth platform[Video consultations][Session metadata, notes][Medium][Phone consultation][@telehealth-lead]

3.2 Information types

InformationWhy it needs extra careClassification
Clinical recordsSensitive personal data; errors can harm patients[Restricted]
Genetic and mental health dataHigher harm if disclosed; extra legal protection in many jurisdictions[Restricted, need to know]
Results needing urgent actionTime-sensitive: delay can harm patients[Restricted, integrity and availability critical]
De-identified research datasetsRe-identification risk[Confidential]
Staff and clinician credentialsEnable prescribing and record access[Restricted]

4. Health-specific considerations

ConsiderationWhat it means for controlsYour approach
Patient safety firstSecurity controls must not prevent timely care; integrity and availability can outrank confidentiality in an emergency[Clinical safety review of every control that affects access]
Emergency accessClinicians may need records they are not normally entitled to see[Break-glass with reason entry, alert and next-day review]
Shared workstationsWards use shared devices with frequent user switching[Fast user switching with badge tap, session timeouts tuned per area]
Patient rightsPatients can access, and in many laws restrict or correct, their data[Request procedure, see compliance/data-subject-request-procedure]
Consent and sharingSharing across care providers depends on law and patient choices[Consent records linked to sharing rules]
Long retentionClinical records are often kept for decades[Retention schedule, format migration plan]
Secondary useResearch and analytics need de-identification or a legal basis[De-identification assessment, ethics approval]
Mixed estateClinical devices, building systems and IT share premises and sometimes networks[Segmented clinical device network, section 8]

5. Sector supplement register

Entry IDReference in 27799TypeYour short labelRelated Annex AApplicableSection 7 item
HLT-REG-001 (Example)[Section number from your copy]Health guidance on existing controlEmergency access to patient recordsA.5.15, A.5.18, A.8.15YesHLT-IMP-001
HLT-REG-002 (Example)[Section number from your copy]Health guidance on existing controlAudit trail of access to health recordsA.8.15, A.8.16YesHLT-IMP-002
HLT-REG-003 (Example)[Section number from your copy]Health guidance on existing controlSecurity of medical devices on the networkA.8.1, A.8.20, A.8.22YesHLT-IMP-004
HLT-REG-004 (Example)[Section number from your copy][Health-specific control or guidance]Patient identification and record matchingA.8.3, A.5.34YesHLT-IMP-005
HLT-REG-005[Section number from your copy][Type][Your label][A.x.y][Yes / No][HLT-IMP-nnn]
HLT-REG-006[Section number from your copy][Type][Your label][A.x.y][Yes / No][HLT-IMP-nnn]

Confirm that each example label matches an entry in your copy before keeping it. Where your copy contains controls that are specific to health and not derived from ISO/IEC 27002, record them as additional controls in the SoA.

6. Mapping of health topics to Annex A

Health topicPrimary Annex A controls (short labels)Notes
Classification of health informationA.5.12 information classification, A.5.13 information labellingSpecial categories handled as Restricted
Role-based clinical accessA.5.15 access control rules, A.5.18 access rights provisioning and review, A.8.3 restricting accessAccess by care relationship and role
Emergency accessA.5.15, A.8.2 privileged access rights, A.8.15 loggingBreak-glass with retrospective review
Privacy of patient dataA.5.34 privacy and PII protection, A.5.31 legal requirementsLink to PIMS (DOC-ISMS-100) where in place
Records retention and integrityA.5.33 protection of records, A.8.10 information deletionClinical retention periods per law
Data sharing with other providersA.5.14 information transferStandard interfaces, encryption, sharing agreements
Suppliers of clinical softwareA.5.19 to A.5.22 supplier relationships, A.5.23 cloud servicesProcessor terms, uptime, security updates
Workforce awarenessA.6.3 awareness, education and trainingClinical staff training in short formats
Care premisesA.7.1 to A.7.4 physical security, A.7.7 clear desk and clear screenPublic areas, shared terminals
Clinical devices and building systemsA.8.1 user endpoint devices, A.8.8 vulnerability management, A.8.22 network segregationSection 8
Monitoring access to recordsA.8.15 logging, A.8.16 monitoring activitiesDetect snooping on colleagues or public figures
Resilience of clinical systemsA.5.29, A.5.30 continuity, A.8.13 backup, A.8.14 redundancyDowntime procedures tested with clinicians
Test dataA.8.33 test information, A.8.11 data maskingNo real patient data in test without approval and masking
Incident managementA.5.24 to A.5.28 incident managementJoint with clinical incident reporting

7. Implementation table

Item IDRegister entryWhat is doneOwnerStatusDueEvidence
HLT-IMP-001 (Example)HLT-REG-001Break-glass access with mandatory reason; privacy team reviews every use within 2 working daysHead of clinical systemsImplemented2027-03-31Break-glass review log
HLT-IMP-002 (Example)HLT-REG-002Access to records logged; weekly automated report flags staff viewing records of patients sharing their surnamePrivacy teamImplemented2027-02-28Monitoring reports, investigation records
HLT-IMP-003 (Example)Annex A A.8.33 guidanceTest environments loaded only with synthetic or masked dataEngineeringPartial2027-06-30Test data approvals
HLT-IMP-004 (Example)HLT-REG-003Clinical device network segment with allow-listed flows and passive monitoringNetwork teamPlanned2027-12-31Network diagram, device inventory
HLT-IMP-005 (Example)HLT-REG-004Duplicate patient record detection with a monthly data quality reviewHealth records managerImplemented2027-01-31Data quality report
HLT-IMP-006[HLT-REG-nnn][Action][@owner][Status]YYYY-MM-DD[Record]

Status summary (Example): 6 rows, of which 3 implemented, 1 partial, 1 planned and 1 blank row awaiting entries.

8. Medical devices and clinical equipment

Rules for devices that connect to [Organization name] networks:

  1. Inventory: every connected device is in the asset inventory (DOC-ISMS-012) with manufacturer, model, software version, support end date, location and clinical owner.
  2. Network placement: devices sit in a clinical device segment with only the flows they need; no internet access unless the manufacturer's service requires it through a controlled gateway.
  3. Updates: install only manufacturer-approved updates; where none exist, apply compensating controls and record the risk.
  4. Procurement: request the manufacturer's security documentation, including a software bill of materials and the support period, before purchase (see security/sbom-vex-policy).
  5. Incidents: report suspected device compromise to the manufacturer and, where the law requires, to the device regulator; treat it as a clinical safety incident too.

Reference standards for devices and health software (cite by name, check editions): IEC 80001-1 (safety, effectiveness and security when health software and IT networks are combined), IEC 81001-5-1 (security in the health software lifecycle), ISO 81001-1 (health software safety and security principles), ISO 14971 (medical device risk management, see compliance/iso-14971-risk-file). For telehealth, ISO/TS 6268-3:2026 gives telehealth cybersecurity controls mapped to ISO 27799:2025.

9. Worked risk example

Example: Quillmere Health Systems (320 staff, two offices and one colocation suite) runs clinical scheduling as a managed service and acts as processor for its hospital customers.

FieldValue
Risk IDR-073 (Example)
ScenarioRansomware encrypts the scheduling platform; hospitals cannot see theatre lists for the next day
Inherent likelihood x impact3 x 5 = 15, High
TreatmentImmutable backups with restore test twice a year (DOC-ISMS-071), daily offline schedule export for each hospital, EDR on all servers, tested hospital downtime procedure
Residual likelihood x impact2 x 3 = 6, Medium
AcceptanceMedium residual risk accepted by the risk owner (the product director) and the department head (head of service operations), as DOC-ISMS-010 requires for Medium risks (DOC-ISMS-019 record ACC-073 (Example))
ReviewAfter each restore test and yearly

10. Regulatory examples

FrameworkRegionRelevanceCheck
Regulation (EU) 2016/679 (GDPR), Article 9EU and EEAHealth data is a special category of personal dataSupervisory authority guidance
Directive (EU) 2022/2555 (NIS2)EUHealth is a sector of high criticalityNational transposition
Regulation (EU) 2025/327 (European Health Data Space)EUElectronic health record systems and data access; obligations apply in stages from 2027Article 105 of the official text for dates
Regulation (EU) 2017/745 (MDR)EUCybersecurity of medical devices including softwareManufacturer obligations
HIPAA Security Rule, 45 CFR Part 164 Subpart CUnited StatesSafeguards for electronic protected health information; amendments proposed in January 2025 (RIN 0945-AA22) were not final at the time of writing; the regulatory agenda moved them to long-term actions with a July 2027 target, which can changeCurrent status on the regulator's site
[National health information law][Country][Record retention, data localisation, health ID][Source]

11. Size tiers

AspectSmall (under 50 people)Medium (50 to 500)Large or multi-site (over 500 or several sites)
Size referenceQuillmere Analytics Ltd, 46 staff (38 employees, 8 contractors), part-time ISMS managerQuillmere Health Systems, 320 staff, full-time ISMS manager and 3-person security teamQuillmere Group, 2,400 staff, 6 sites in 4 countries, CISO and 14-person security office
Typical health role (Example)Analytics supplier processing hospital data as processor, or a small clinicClinical software and managed service provider (Quillmere Health Systems itself)Hospital group or regional health network with many sites
Use of ISO 27799Privacy, supplier, logging and test data entriesMost entries, clinical safety review, device guidance for customersFull register per site, clinical device programme, building systems
GovernanceISMS manager with DPO supportISMS manager, security team, clinical safety officerCISO, site security leads, clinical safety committee
Access monitoringPlatform logs reviewed monthlyAutomated weekly reports on record accessDedicated privacy monitoring team
Review cycleYearlyYearly plus after major releaseYearly per site, rolling group review

12. Records and evidence

RecordProvesOwnerLocationRetention
Sector supplement register and SoA rowsApplicability decisionsISMS manager[ISMS repository][Life of the ISMS plus 3 years]
Break-glass review logEmergency access is used properlyPrivacy team[Clinical system reports][Example: 6 years]
Record access monitoring reports and investigationsA.8.15 and A.8.16 applied to health dataPrivacy team[Restricted repository][Example: 6 years]
Clinical device inventory and segment rulesDevice controls in section 8Clinical engineeringDOC-ISMS-012[Current plus 3 years]
Downtime procedure testsClinical continuityHead of clinical systems[BC folder][Example: 3 years]
Test data approvalsA.8.33Engineering[Change tool][Example: 3 years]
Clinical safety reviews of security changesPatient safety consideredClinical safety officer[Safety case file][Example: life of system]

Link each record to its control in isms/control-evidence-matrix (DOC-ISMS-033).

13. References

ReferenceEdition and statusUse
ISO 27799:2025, information security controls in health based on ISO/IEC 27002Current (https://www.iso.org/standard/84647.html)Health controls and guidance
ISO/IEC 27001:2022 + Amd 1:2024Current (https://www.iso.org/standard/82875.html, Amd 1: https://www.iso.org/standard/88435.html)ISMS requirements, clause 6.1.3, Annex A
ISO/IEC 27002:2022Current (https://www.iso.org/standard/75652.html)Control guidance
ISO/IEC 27701:2025Current (https://www.iso.org/standard/85819.html)Privacy information management
ISO/IEC 27559:2022Current (cited without link)De-identification framework
ISO/TS 6268-3:2026Current (cited without link)Telehealth cybersecurity controls
IEC 80001-1, IEC 81001-5-1, ISO 81001-1, ISO 14971Check current editions (cited without link)Devices and health software
Related templatescompliance/statement-of-applicability, compliance/risk-methodology, compliance/hipaa-security-solution-design, compliance/dpia, compliance/de-identification-assessment, compliance/data-subject-request-procedure, compliance/medical-device-software-lifecycle, compliance/iso-14971-risk-file, healthcare/fhir-integration-design, isms/pims-27701-scope-roles, isms/iot-27400-security, isms/backup-restore-test-log, isms/control-evidence-matrix, security/sbom-vex-policyLinked documents

Standard and licence note

Structure aligned with ISO 27799:2025 and ISO/IEC 27001:2022 + Amd 1:2024 (clause 6.1.3 and Annex A). The register, considerations, mapping and examples are original. No text, control wording, tables or definitions from ISO or IEC standards are reproduced; the scope summary is a short paraphrase of the public catalogue description. You need your own licensed copy of ISO 27799 to fill section 5. Check the current editions before use. Official ISO text, purchase or licensed access: https://www.iso.org/standard/84647.html and https://www.iso.org/standard/82875.html. Regulatory summaries are short paraphrases; this is a documentation format, not legal advice.

Template licence: MIT.

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