# Quality Policy

> Mandatory – ISO 9001:2015 cl.5.2. Must be: appropriate to purpose &
> context, provide framework for objectives, include commitment to
> requirements + continual improvement, communicated, available as
> documented information, and understood in the organization.

| Field | Value |
|-------|-------|
| Document ID | DOC-QMS-002 |
| Version | N.N |
| Approved by | Top management (signature) |
| Effective date | YYYY-MM-DD |
| Review cycle | Annual at management review |

## Policy statement

[Organization] is committed to [delivering products/services that meet
customer and applicable requirements] through a quality management
system aligned with ISO 9001:2015.

We commit to:

1. **Customer focus** – understand and meet customer requirements,
   aiming to exceed expectations.
2. **Compliance** – meet all applicable statutory, regulatory, and
   contractual requirements.
3. **Continual improvement** – improve the QMS effectiveness
   continually, measured against quality objectives.
4. **Competence** – provide resources and training so every person can
   contribute to quality.
5. **Risk-based thinking** – identify and address risks and
   opportunities affecting product/service conformity.

## Framework for objectives

Quality objectives are set annually from this policy, reviewed at
management review, and communicated to all staff.

## Communication

This policy is communicated during onboarding, displayed at sites,
available to interested parties on request, and understood by everyone
doing work affecting quality.

## Approval

Signed: __________________ Date: YYYY-MM-DD

Name, Title (Top management)
