# Heuristic Evaluation: [product / flow]

> Expert review against Nielsen's 10 usability heuristics – catches
> the obvious before users have to. Multiple evaluators, merged
> findings.

| Field | Value |
|-------|-------|
| Scope | [flow / screens] |
| Evaluators | @name, @name (>= 2 recommended) |
| Date | YYYY-MM-DD |
| Severity scale | 0 none – 4 catastrophe |

## Severity scale

| Score | Meaning |
|-------|---------|
| 0 | Not a problem |
| 1 | Cosmetic – fix if time permits |
| 2 | Minor – fix, low priority |
| 3 | Major – fix before release |
| 4 | Catastrophe – release blocker |

## Findings by heuristic

For each: location, issue, severity, recommendation.

### 1. Visibility of system status

| Location | Issue | Sev | Recommendation |
|----------|-------|-----|----------------|
| | | | |

### 2. Match between system and real world

| Location | Issue | Sev | Recommendation |
|----------|-------|-----|----------------|
| | | | |

### 3. User control and freedom

| Location | Issue | Sev | Recommendation |
|----------|-------|-----|----------------|
| | | | |

### 4. Consistency and standards

| Location | Issue | Sev | Recommendation |
|----------|-------|-----|----------------|
| | | | |

### 5. Error prevention

| Location | Issue | Sev | Recommendation |
|----------|-------|-----|----------------|
| | | | |

### 6. Recognition rather than recall

| Location | Issue | Sev | Recommendation |
|----------|-------|-----|----------------|
| | | | |

### 7. Flexibility and efficiency of use

| Location | Issue | Sev | Recommendation |
|----------|-------|-----|----------------|
| | | | |

### 8. Aesthetic and minimalist design

| Location | Issue | Sev | Recommendation |
|----------|-------|-----|----------------|
| | | | |

### 9. Help users recognize, diagnose, recover from errors

| Location | Issue | Sev | Recommendation |
|----------|-------|-----|----------------|
| | | | |

### 10. Help and documentation

| Location | Issue | Sev | Recommendation |
|----------|-------|-----|----------------|
| | | | |

## Summary

| Severity | Count |
|----------|-------|
| 4 Catastrophe | N |
| 3 Major | N |
| 2 Minor | N |
| 1 Cosmetic | N |

## Top actions

1. [highest-severity fix] – @name