# Support

> How to get help with [project] – and where not to.

## Questions

- **Usage questions**: [forum / chat / discussions link]
- **Documentation**: [docs link] – check the quickstart and FAQ first

## Bugs and feature requests

File them in the issue tracker: [repo]/issues

- Bug reports: include reproduction steps and environment details
- Feature requests: describe the problem first, the solution second

## Security issues

**Do not open a public issue.** Report privately following
[SECURITY.md](SECURITY.md) – [contact channel].

## Response expectations

This project is maintained by [team / volunteers]. Typical first
response: [N business days]. Commercial support: [link, if any].

## Before you ask

- [ ] Searched existing issues and documentation
- [ ] Reproduced the problem on the latest version
- [ ] Collected version, OS, and relevant logs