Bộ mẫu thiết kế UX

Objective with metric, audience, research inputs, scope, requirements, WCAG 2.2 target, budget, RACI, timeline, asset rights, success criteria

Human-centred design plan: scope and goals, HCD principles as commitments, activities across the life cycle, roles, risks, evidence checklist

Decision, research questions, method and sample rationale, recruitment, incentives, informed consent, GDPR/CCPA data and retention, safeguarding, script, analysis

UX research participant information sheet and consent: recording choices, data use and retention, withdrawal, contacts, GDPR and US checklist

Generative user interview discussion guide: learning goals, timed session flow, open questions and probes, note-taking

Research-based persona: evidence table with sample and recency rules, goals and jobs, behaviour, needs to implications, scenarios, anti-persona, decision log

Evidence-based journey map: scope, evidence IDs per cell, stage grid, emotional curve, service blueprint layer, exits, moments of truth, metrics, fixes

Research synthesis: sources, atomic observations, affinity clusters, insights with evidence links and confidence, opportunities, gaps

Principles, consumers, tokens in Design Tokens Format 2025.10, themes, components, WCAG 2.2 AA contract, SemVer and deprecation, governance RACI

Microcopy standard: voice and tone, buttons, labels, WCAG 2.2 error rules, empty states, confirmations, inclusive language, localisation hooks

Critique notes: goals, timeboxed protocol and roles, I like / I wish / what if feedback with severity, decisions, next iteration

Nielsen's 10 heuristics, 3 to 5 independent evaluators, findings, consolidation, 0 to 4 severity with frequency, impact, persistence, mean ratings, actions

Usability test plan: decision, context of use, participants, task scenarios, effectiveness, efficiency, satisfaction, SUS scoring, script, analysis

Usability test report: executive summary, object, method, task results with confidence intervals, SUS, findings with severity and evidence, recommendations, traceability

Pre-release check of all 55 WCAG 2.2 A and AA criteria by number, legal context (EAA, EN 301 549, UK, Section 508), evidence, issues

WCAG-EM 2.0 evaluation: scope, sample, all WCAG 2.2 A/AA results, EN 301 549 V4.1.1 extra clauses, EU/UK/US context, issues, accessibility statement inputs

ACR for one product version: scope, standards and legal context, methods, conformance terms, WCAG 2.2 A/AA, EN 301 549 V4.1.1 and Section 508 tables, issue plan