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Market Research Report Template

Market research report: research questions, methodology and sample size, market sizing, segments, needs, competitors, trends, findings

商务完整marketresearchreportmath

使用方法: Use to report survey and interview research that supports a business decision. Agree the research questions with the decision owner before fieldwork. The main pitfall is percentages without bases, margins of error or stated limitations.

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Market Research Report: [Market or study title]

Full market research report: executive summary, objectives and research questions, methodology with sample-size reasoning, market sizing, segmentation, customer needs, competitor findings, trends, implications, recommendations, limitations and an appendix with the questionnaire outline. Based on common market research practice. Replace every [bracketed] value and every row marked Example.

Document control

FieldValue
Report ID[MR-YYYY-001]
Title[Study title]
Version[0.1]
Status[Draft / Final]
Commissioned by[Team, @sponsor]
Research lead[@author]
Agency / panel provider[Name or "In-house"]
Fieldwork datesYYYY-MM-DD to YYYY-MM-DD
Confidentiality[Internal / Restricted]
Last updatedYYYY-MM-DD

Approvals

RoleNameDecisionDate
Research lead[@name][Final]YYYY-MM-DD
Sponsor[@name][Accepted]YYYY-MM-DD
Data protection reviewer[@name][Respondent data handling confirmed]YYYY-MM-DD

Revision history

VersionDateAuthorChange summary
0.1YYYY-MM-DD[@name]Topline results
0.2YYYY-MM-DD[@name]Example: Added segmentation and weighting by company size
1.0YYYY-MM-DD[@name]Example: Final report with recommendations

Contents

1. Executive summary

This study was commissioned to inform [decision]. We surveyed [n] [respondent type] and interviewed [N] [respondent type] between [dates].

Key findings

  1. Example: 62% of finance managers at firms with 50 to 250 staff still close the month with spreadsheets (n = 412, margin of error plus or minus 4.7 points).
  2. Example: The top unmet need is automated bank reconciliation, rated "critical" by 48%.
  3. Example: Willingness to pay clusters between 150 and 300 per month.
  4. [Finding]

Recommendation: [one or two sentences].

2. Objectives and research questions

Business objective: [for example, decide whether to launch a month-end close product for mid-size firms in [region]].

IDResearch questionDecision it informsMethod
RQ-1Example: How large is the addressable market?Investment sizeDesk research, survey
RQ-2Example: Which tasks cause most pain in month-end close?Product scopeInterviews, survey
RQ-3Example: What do buyers pay today and expect to pay?PricingSurvey (price sensitivity questions)
RQ-4Example: Which vendors are considered and why?PositioningSurvey, interviews
RQ-5[Question][Decision][Method]

3. Methodology

3.1 Research design

PhaseMethodSampleDates
Example: ExploratoryDesk research: industry statistics, reports, filingsn/aYYYY-MM-DD
Example: Qualitative45-minute semi-structured interviews18 finance managersYYYY-MM-DD
Example: QuantitativeOnline survey, 14 minutes412 completesYYYY-MM-DD

3.2 Population and sampling

  • Target population: [for example, finance decision makers at firms with 50 to 250 staff in [country]]
  • Sampling frame: [panel provider, customer list, business register]
  • Sampling method: [quota sample by company size and sector / random sample]
  • Screening criteria: [for example, involved in choosing finance software]

3.3 Sample size and margin of error

For estimating a proportion pp at confidence level with critical value zz and a desired margin of error ee, the required sample size is:

n=z2 p(1−p)e2n = \frac{z^2 \, p(1-p)}{e^2}

Using p=0.5p = 0.5 (the most conservative value), z=1.96z = 1.96 for 95% confidence and e=0.05e = 0.05 gives n≈385n \approx 385. Conversely, the margin of error for an achieved sample is e=zp(1−p)/ne = z\sqrt{p(1-p)/n}; with n=412n = 412 it is about plus or minus 4.8 points at p=0.5p = 0.5. Subgroups have wider margins and are flagged where n<100n < 100.

3.4 Fieldwork, quality control and weighting

[Describe fieldwork dates, incentives, attention checks, removal of speeders and duplicates, and weighting targets.]

Example: "438 responses were collected; 26 were removed for failing attention checks or completing in under 5 minutes, leaving 412. Results were weighted to the business register by company size band."

3.5 Analysis methods

[Describe how the data was analysed so readers can judge the strength of each finding.]

  • Descriptive statistics: weighted percentages and means, with bases shown for every figure.
  • Significance testing: differences between subgroups tested at the 95% level; only significant differences are described as "higher" or "lower" in the text.
  • Segmentation: [for example, cluster analysis on needs and behaviour variables, four-cluster solution chosen for interpretability].
  • Qualitative analysis: interview transcripts coded by two analysts against a shared codebook; themes reported when raised by at least a quarter of interviewees.

3.6 Ethics and data protection

[State how consent was obtained, how personal data was minimised and stored, retention period and whether results are reported only in aggregate. Follow applicable privacy law and industry research codes.]

4. Market sizing

MeasureMethodInputsResultSource
Example: Total addressable marketFirms x annual spend24,000 firms x 2,80067.2M per yearBusiness register YYYY; survey Q12
Example: Serviceable marketFirms using cloud accounting24,000 x 55% x 2,80037.0M per yearSurvey Q5
Example: Obtainable (year 3)5% share of serviceable37.0M x 5%1.85M per yearSales capacity plan

Top-down cross-check: [compare with published market estimates and explain any gap].

5. Segmentation

SegmentShare of sampleDefining traitsKey needAttractiveness
Example: Spreadsheet loyalists34%Small team, low software budgetLow cost, simple importLow
Example: Growing multi-entity firms27%2 or more legal entities, rapid hiringConsolidation, audit trailHigh
Example: Tool-heavy optimisers21%Already use 4 or more finance toolsIntegrations, automationMedium
Example: Outsourced finance18%Bookkeeping outsourcedCollaboration with accountantMedium

[For each attractive segment, add a short profile: who they are, how they buy, who influences the decision, which channels reach them and what would make them switch. Profiles are more useful to product and sales teams than percentages alone.]

Example: "Growing multi-entity firms are typically 120 to 250 staff, have a finance team of three to six, and add a legal entity every 12 to 18 months. The financial controller leads the evaluation; the chief financial officer signs. They discover tools through their external accountant and peer communities, and two in three said a failed audit or a missed reporting deadline would trigger a switch."

6. Customer needs findings

NeedRated criticalSatisfied with current toolsGapBase
Example: Automated bank reconciliation48%19%Highn = 412
Example: Close checklist with owners and dates37%31%Mediumn = 412
Example: Variance commentary for management pack29%22%Mediumn = 412
[Need][N%][N%][H / M / L][n]

Example quote: "The close takes eight working days and half of it is chasing people for numbers." Finance manager, manufacturing, 140 staff.

Qualitative themes from the interviews add the reasons behind the numbers:

ThemeInterviewees raising itWhat it means
Example: Chasing inputs from other departments13 of 18Delays come from people, not calculations
Example: Fear of errors in manual journals9 of 18Audit trail and approvals are buying criteria
Example: Distrust of "black box" automation6 of 18Automation must explain each match it makes
[Theme][N of N][Interpretation]

7. Competitor findings

VendorAwareConsideredUsingMain reason chosenMain complaint
Example: Vendor A71%33%18%Integration with accounting systemPrice increases
Example: Vendor B45%14%6%Strong reportingComplex setup
Example: Spreadsheetsn/an/a62%Familiar, no costError-prone, slow

8. Trends

TrendEvidenceExpected effectTime horizon
Example: Mandatory e-invoicing rolloutGovernment timetable published YYYYForces digitisation of payables1-3 years
Example: AI-assisted reconciliation3 major vendors launched features in YYYYRaises baseline expectations1-2 years
[Trend][Evidence][Effect][Horizon]

[Summarise in a short paragraph how the trends combine. Note which trends strengthen the opportunity, which weaken it, and which signals the team should monitor after the report is published, with a named owner and a review date for each.]

9. Implications

  • RQ-1: [for example, the serviceable market supports a product line but not a standalone company in this region alone]
  • RQ-2: [for example, reconciliation is the wedge feature; checklists are table stakes]
  • RQ-3: [for example, a price point of about 200 per month fits most of the high-attractiveness segment]
  • RQ-4: [for example, Vendor A is the reference competitor; price increases create switching intent]

[Add a short paragraph on what the research does not settle. For example, the survey shows strong stated demand for reconciliation, but it cannot show whether buyers will trust an automated match without a trial. Name the follow-up research or experiment that would close each open question, such as a concierge pilot, a pricing test or a further round of interviews with a specific segment.]

10. Recommendations

PriorityRecommendationBased onOwnerNext step
1Example: Target growing multi-entity firms firstSections 5 and 6@product-leadRecruit 10 design partners
2Example: Launch with reconciliation plus close checklistSection 6@pmScope MVP
3Example: Price test at 180 and 240 per monthSection 9, RQ-3@pricingA/B test on waitlist

11. Limitations

  • Sample bias: [for example, online panel under-represents firms without a dedicated finance role]
  • Self-reported data: [stated willingness to pay usually overstates actual payment]
  • Timing: [fieldwork ran during year-end, which may inflate pain ratings]
  • Subgroup sizes: [segments under n = 100 are directional only]

12. Appendix

12.1 Questionnaire outline

BlockTopicsQuestionsType
A. ScreeningRole, company size, involvement in purchaseQ1-Q4Single choice, terminate if not qualified
B. Current practiceTools used, close duration, team sizeQ5-Q9Multiple choice, numeric
C. NeedsImportance and satisfaction for 12 needsQ10-Q115-point scales
D. Spend and pricingCurrent spend, price sensitivityQ12-Q15Numeric, price ladders
E. VendorsAwareness, consideration, useQ16-Q18Grid
F. ProfileSector, region, growthQ19-Q22Single choice

12.2 Other material

  • Interview discussion guide [link]
  • Weighted data tables with bases [link]
  • Codebook for open-ended answers [link]

12.3 Glossary

TermMeaning in this report
Base (n)Number of respondents who answered the question shown
Margin of errorRange within which the population value is expected to lie at 95% confidence
WeightingAdjustment so the sample matches known population proportions
CloseThe month-end process of finalising the accounts for a period

Standard and licence note

Based on common market research practice for study design, sampling, reporting and disclosure of limitations. This template is original text written for this collection. Template licence: MIT.

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