Markdown Editor

ISMS Implementation Roadmap Template (ISO/IEC 27001)

Phases 0 to 10 from decision to Stage 2, entry and exit criteria, deliverables by template, durations and Gantt charts per tier, critical path, delays

ISMS 与 ISO/IEC 27001完整ISO/IEC 27001:2022 + Amd 1:2024 clauses 4 to 10 (cited only); ISO/IEC 17021-1:2015; ISO/IEC 27006-1:2024implementationroadmapdiagram

使用方法: Use it right after the business case is approved, with the project charter. Pick your tier and adjust the durations first, then keep only your Gantt chart and mark the critical path. The main pitfall is squeezing the operate-and-collect-records phase, which leaves the auditor nothing to sample.

预览

ISMS Implementation Roadmap: [Organization name]

Implementation roadmap for building an information security management system (ISMS) and reaching the certification audit under ISO/IEC 27001:2022 including Amendment 1:2024. It sets out eleven phases (0 to 10, from the decision to the Stage 2 audit) followed by the certification cycle, with entry and exit criteria, deliverables by template, durations for small, medium and large organisations, Gantt charts, the critical path and the most common causes of delay. It supports clause 6.2 (turning each objective into a plan with actions, budget, an owner, a date and a way to check success) and clause 8.1 (operational planning and control). Replace every [bracketed] value and every row marked Example.

Document control

FieldValue
Document IDDOC-ISMS-030
Version[1.0]
Status[Draft / In review / Approved / Superseded]
Owner[@isms-manager]
Approvers/reviewers[@sponsor], [@isms-project-manager], [@cto]
Last updatedYYYY-MM-DD
Classification[Internal]
Standard and editionISO/IEC 27001:2022 + Amd 1:2024; certification process per ISO/IEC 17021-1:2015 and ISO/IEC 27006-1:2024
Size tier used[Small / Medium / Large or multi-site]
Planned startYYYY-MM-DD
Planned Stage 2 windowYYYY-MM-DD to YYYY-MM-DD
Charter referenceDOC-ISMS-009
Next scheduled reviewYYYY-MM-DD [each phase gate]

Approvals

RoleNameDecisionDate
ISMS manager[@isms-manager][Prepared]YYYY-MM-DD
Project manager[@isms-project-manager][Reviewed]YYYY-MM-DD
Sponsor[@sponsor][Approved]YYYY-MM-DD

Revision history

VersionDateAuthorChange
1.0 (Example)YYYY-MM-DD[@isms-manager]Baseline roadmap approved with the charter
1.1 (Example)YYYY-MM-DD[@isms-manager]Phase 5 extended by two weeks after PCR-002 (outsourced support desk added to scope)

Contents

  1. How to read this roadmap
  2. Phases, entry and exit criteria
  3. Durations by tier
  4. Deliverables by phase
  5. Gantt charts by tier
  6. Critical path
  7. Common delays and how to avoid them
  8. After Stage 2: the certification cycle
  9. Size tiers
  10. Records and evidence
  11. References

1. How to read this roadmap

The roadmap follows the order of ISO/IEC 27001:2022 clauses 4 to 10 and the two-stage initial certification audit described in ISO/IEC 17021-1:2015. Phases may overlap, but each has a gate: the next dependent phase does not close before the previous gate is passed.

Conventions:

  • Clause references use the clause number and a short description in this template's own words.
  • Durations are Example values in weeks. Audit dates and audit time are set by your certification body, which applies ISO/IEC 27006-1:2024.
  • "Records" means documented information that shows an activity took place (clause 7.5), for example a signed access review or a backup restore test log.

2. Phases, entry and exit criteria

Phase 0: Decide

ItemContent
PurposeDecide whether and how to build an ISMS, and with what resources
Entry criteriaA driver exists (customer, tender, regulation, risk, insurer) and an owner is willing to write the case
Key activitiesGap assessment; options and cost estimate; sponsor identified; decision by top management; charter drafted
Exit criteriaBusiness case approved with a decision record; budget released for year 1; sponsor and ISMS manager named; charter approved
Clause focus5.1 (leadership commitment, resources)

Phase 1: Context and scope

ItemContent
PurposeUnderstand the organisation and set the ISMS boundary
Entry criteriaPhase 0 gate passed
Key activitiesInternal and external issues, including whether climate change is a relevant issue (Amd 1:2024); interested parties and their requirements, which may include climate-related ones; legal, regulatory and contractual register; process map; first asset inventory; scope statement with interfaces and dependencies
Exit criteriaContext and interested parties document, legal register and scope statement approved; asset inventory covers all in-scope services
Clause focus4.1, 4.2, 4.3, 4.4

Phase 2: Leadership and policy

ItemContent
PurposeSet direction and accountability
Entry criteriaDraft scope available
Key activitiesInformation security policy; roles, responsibilities and authorities; steering committee terms; policy framework; first ISMS objectives
Exit criteriaPolicy approved by top management and communicated; RACI approved; steering committee in place; objectives recorded with owners and dates
Clause focus5.1, 5.2, 5.3, 6.2

Phase 3: Risk and SoA

ItemContent
PurposeIdentify, analyse and evaluate information security risks and decide treatment
Entry criteriaScope approved; asset inventory and context available
Key activitiesRisk methodology and criteria approved; risk workshops; risk register; risk assessment report; treatment options; Statement of Applicability covering all 93 Annex A controls; risk treatment plan; residual risk acceptance by risk owners
Exit criteriaMethodology, risk register, risk assessment report, SoA and risk treatment plan approved; residual risks accepted at the right authority level
Clause focus6.1.1, 6.1.2, 6.1.3, 8.2, 8.3

Phase 4: Support

ItemContent
PurposePut the people and documentation foundations in place
Entry criteriaPhase 2 gate passed (can run in parallel with phase 3)
Key activitiesCompetence requirements and training matrix; awareness programme; communication plan; document control procedure and documented information register
Exit criteriaCompetence evidence held for key roles; awareness launched with completion tracking; communication plan approved; documents under version control
Clause focus7.1, 7.2, 7.3, 7.4, 7.5

Phase 5: Annex A implementation

ItemContent
PurposeImplement the controls selected in the SoA and the actions in the treatment plan
Entry criteriaSoA and treatment plan approved. High-priority actions already known from the gap assessment may start earlier by sponsor decision, which is why the Gantt charts overlap phases 3 and 5; the phase cannot close before the phase 3 gate
Key activitiesTopic-specific policies and procedures; technical controls (identity, logging, backup, configuration, vulnerability management); supplier security; incident management; business continuity aspects; control evidence matrix
Exit criteriaTreatment actions due before Stage 1 closed or rescheduled with risk owner approval; every applicable control has an owner and a defined record
Clause focus6.1.3, 8.1, 8.3, Annex A

Phase 6: Operate and collect records

ItemContent
PurposeRun the ISMS as business as usual and produce evidence
Entry criteriaControls in place for the processes being operated (starts as soon as the first controls are live)
Key activitiesRecurring controls on schedule (access reviews, log reviews, vulnerability scans, backup tests, supplier reviews); incident handling; measurement; change planning under 6.3
Exit criteriaAt least one cycle of each recurring control evidenced; measurement results available for management review
Clause focus6.3, 8.1, 9.1

Phase 7: Internal audit

ItemContent
PurposeCheck independently that the ISMS conforms and is effectively implemented
Entry criteriaAudit programme approved; auditors competent and independent of the areas they audit; enough records exist to sample
Key activitiesAudit plan; audit of clauses 4 to 10 and a sample of Annex A controls covering the SoA; findings recorded; corrective actions raised
Exit criteriaFull internal audit of the ISMS scope completed; report issued; nonconformities have corrective action plans
Clause focus9.2, 10.2

Phase 8: Management review

ItemContent
PurposeTop management reviews the ISMS and decides on improvements and resources
Entry criteriaInternal audit results, measurement results, risk status and other required inputs available
Key activitiesPerformance report; management review meeting with all required inputs; decisions and actions
Exit criteriaMinutes approved with decisions on improvement opportunities and changes; actions assigned
Clause focus9.3, 10.1

Phase 9: Stage 1 audit

ItemContent
PurposeThe certification body reviews documentation, readiness and scope, and plans Stage 2
Entry criteriaCertification body contracted; Stage 1 readiness pack complete; internal audit and management review done (certification body practice, not a clause requirement)
Key activitiesReadiness pack sent; Stage 1 audit (on site, remote or mixed, as the certification body decides); issues recorded
Exit criteriaStage 1 report received; every issue raised has an owner and a closure date before Stage 2
Clause focusAll clauses (documentation and readiness)

Phase 10: Stage 2 audit

ItemContent
PurposeThe certification body evaluates implementation and effectiveness
Entry criteriaStage 1 issues closed or with an agreed plan; evidence index ready; staff briefed and available
Key activitiesOpening meeting; interviews and sampling; daily debriefs; closing meeting with findings
Exit criteriaStage 2 report received; corrections and corrective action plans submitted within the time the certification body sets; certification decision by the certification body
Clause focusAll clauses and the applicable Annex A controls

3. Durations by tier

PhaseSmall (target 6 months)Medium (target 10 months)Large or multi-site (target 15 months)
0 Decide234
1 Context and scope358
2 Leadership and policy358
3 Risk and SoA6812
4 Support61016
5 Annex A implementation81618 (wave 1) and 22 (wave 2)
6 Operate and collect records122240
7 Internal audit246
8 Management review112
9 Stage 1 audit and closing its issues1 plus 31 plus 42 plus 4
10 Stage 2 audit123
Elapsed, start to end of Stage 2about 19 weeksabout 43 weeksabout 66 weeks

Phases overlap, so the elapsed time is shorter than the sum of the rows. Typical ranges used in this library (Example): small 4 to 6 months, medium 6 to 12 months, large 12 to 18 months or more. The audit days inside phases 9 and 10 are set by the certification body; the weeks shown include preparation and scheduling around the audit.

4. Deliverables by phase

PhaseDeliverableDocument IDTemplate
0Gap assessmentDOC-ISMS-098compliance/iso-27001-gap-assessment
0Business caseDOC-ISMS-029isms/isms-business-case
0Budget and resource planDOC-ISMS-031isms/isms-budget-resource-plan
0Project charterDOC-ISMS-009isms/isms-project-charter
0Implementation roadmap (this document)DOC-ISMS-030isms/isms-implementation-roadmap
1Context and interested partiesDOC-ISMS-003isms/isms-context-interested-parties
1Legal, regulatory and contractual registerDOC-ISMS-014compliance/legal-register
1ISMS scopeDOC-ISMS-002compliance/ms-scope
1ISMS process mapDOC-ISMS-004isms/isms-process-map
1Asset inventoryDOC-ISMS-012compliance/asset-inventory
2Information security policyDOC-ISMS-001compliance/information-security-policy
2Roles, responsibilities and RACIDOC-ISMS-006isms/isms-roles-raci
2Steering committee charterDOC-ISMS-007isms/isms-steering-committee-charter
2Policy framework and policy indexDOC-ISMS-005isms/isms-policy-framework
2Objectives registerDOC-ISMS-024compliance/objectives-register
3Risk assessment methodologyDOC-ISMS-010compliance/risk-methodology
3Risk appetite and risk criteriaDOC-ISMS-015isms/isms-risk-appetite-criteria
3Threat and vulnerability catalogueDOC-ISMS-018isms/isms-threat-vulnerability-catalogue
3Risk registerDOC-ISMS-016compliance/risk-register
3Risk assessment reportDOC-ISMS-017isms/isms-risk-assessment-report
3Statement of ApplicabilityDOC-ISMS-011compliance/statement-of-applicability
3Risk treatment planDOC-ISMS-013compliance/risk-treatment-plan
3Risk acceptance recordsDOC-ISMS-019isms/isms-risk-acceptance-record
4Competence and training matrixDOC-ISMS-026isms/isms-competence-training-matrix
4Communication planDOC-ISMS-027isms/isms-communication-plan
4Documented information registerDOC-ISMS-028isms/isms-documented-information-register
4Awareness programme(security awareness)security/security-awareness-program
5Access control policyDOC-ISMS-041isms/access-control-policy
5Acceptable use policyDOC-ISMS-040compliance/acceptable-use-policy
5Supplier register and supplier assessmentsDOC-ISMS-066, DOC-ISMS-067isms/supplier-register, compliance/supplier-security-assessment
5Incident response planDOC-ISMS-020compliance/incident-response-plan
5Backup policyDOC-ISMS-061isms/backup-policy
5Secure configuration baselineDOC-ISMS-060isms/secure-configuration-baseline
5Control evidence matrixDOC-ISMS-033isms/control-evidence-matrix
5Certification body selectionDOC-ISMS-090isms/certification-body-selection
6ISMS annual calendarDOC-ISMS-032isms/isms-annual-calendar
6Incident registerDOC-ISMS-021isms/incident-register
6Vulnerability remediation trackerDOC-ISMS-072isms/vulnerability-remediation-tracker
6Backup and restore test logDOC-ISMS-071isms/backup-restore-test-log
6Measurement programmeDOC-ISMS-080isms/isms-measurement-programme
6ISMS change planDOC-ISMS-025isms/isms-change-plan
7Internal audit programmeDOC-ISMS-082compliance/internal-audit-program
7Internal audit checklistDOC-ISMS-083isms/isms-internal-audit-checklist
7Internal audit reportDOC-ISMS-084isms/isms-internal-audit-report
7Audit findings registerDOC-ISMS-086isms/audit-findings-register
7Nonconformity and corrective action recordsDOC-ISMS-087compliance/capa-nonconformity
8ISMS performance reportDOC-ISMS-081isms/isms-performance-report
8Management review minutesDOC-ISMS-085compliance/management-review
8Continual improvement registerDOC-ISMS-088isms/continual-improvement-register
9Stage 1 readiness packDOC-ISMS-091isms/stage-1-readiness-pack
10Stage 2 audit evidence indexDOC-ISMS-092isms/stage-2-audit-evidence-index
10Certification findings action planDOC-ISMS-093isms/certification-findings-action-plan

Phase 5 lists the deliverables most organisations need; the full set depends on your SoA. Annex A has 93 controls in four themes: A.5 organizational (37), A.6 people (8), A.7 physical (14) and A.8 technological (34). Topic-specific policies for the other selected controls are listed in the policy framework (DOC-ISMS-005).

5. Gantt charts by tier

5.1 Small: Quillmere Analytics Ltd (about 6 months)

Part-time ISMS manager (0.5 FTE, the Head of Engineering Operations), whole company in scope, single cloud provider. Internal audit IA-2027-01 runs from 2027-03-15 to 2027-03-17 (report 2027-03-29), the management review is held on 2027-04-06, Stage 1 on 2027-04-12 and 2027-04-13 (1.5 audit days) and Stage 2 from 2027-05-10 to 2027-05-12 (3.5 audit days). Findings response and the certification body's decision (2027-06-15 in the Example) fall inside the six-month target.

5.2 Medium: Quillmere Health Systems (about 10 months)

Full-time ISMS manager and a 3-person security team; two offices and a colocation suite. Stage 2 runs in the two weeks starting 2027-10-18, matching the milestones in the project charter (DOC-ISMS-009).

5.3 Large or multi-site: Quillmere Group (about 15 months)

CISO with a 14-person security office; 6 sites in 4 countries; existing ISO 9001 and ISO 22301 systems. Annex A implementation runs in two waves: wave 1 covers HQ, the data centre and the service centre; wave 2 covers the 3 plants, including OT. Stage 2 completes in the three weeks starting 2028-03-20. Wave 2 ends on 2027-12-06, which leaves the plants about 15 weeks of records before Stage 2: start each plant's recurring controls as soon as they go live rather than at the end of the wave. Site sampling for a multi-site certificate is decided by the certification body under ISO/IEC 27006-1:2024 and IAF MD 1:2023 (now re-issued by Global ACI as Global ACI-TECH-3-001; check the current issue), so plan every site to be audit-ready.

6. Critical path

The critical path for most organisations is:

  1. Decision and sponsor (phase 0): no budget, no people.
  2. Scope approved (phase 1): the risk assessment cannot start on an unstable boundary.
  3. Risk assessment, SoA and treatment plan approved (phase 3): the controls to implement follow from them.
  4. Priority controls implemented (phase 5): especially those that generate recurring records (identity and access, logging and monitoring, backup, vulnerability management, supplier reviews).
  5. Records period (phase 6): enough time for recurring controls to run at least once and for measurement results to exist.
  6. Internal audit, then management review (phases 7 and 8): the management review needs the audit results as an input.
  7. Stage 1, closing its issues, then Stage 2 (phases 9 and 10): the gap between Stage 1 and Stage 2 is agreed with the certification body and must leave time to close Stage 1 issues.

Items with float (Example): support activities in phase 4 (as long as awareness training completes before the internal audit), document formatting, the policy framework index, and lower-priority treatment actions scheduled after Stage 2 with risk owner approval.

7. Common delays and how to avoid them

IDDelayTypical effect (Example)Prevention
DLY-001Sponsor not engaged, decisions wait for meetings2 to 6 weeks per gateFixed gate dates in the charter; decisions by written procedure between meetings
DLY-002Scope keeps changingRisk assessment redoneFreeze scope at the phase 1 gate; later changes through a project change request
DLY-003Risk workshops cannot get risk ownersPhase 3 doubles in lengthBook workshops at kick-off; use the threat catalogue to prepare scenarios
DLY-004Control owners have no timePhase 5 slips, records period shrinksNamed allocations in DOC-ISMS-031; backfill where needed
DLY-005Logging, backup testing or vulnerability management needs new toolingProcurement adds 4 to 8 weeksIdentify tooling needs in the gap assessment; start procurement in phase 3
DLY-006Supplier evidence (certificates, reports) arrives lateSupplier controls not evidencedRequest supplier evidence in phase 1; track in the supplier register
DLY-007Internal auditor not independent or not trainedAudit repeated or results challengedContract an external internal auditor or cross-team auditor early
DLY-008Certification body has no audit slotsStage 1 moves by 4 to 8 weeksSelect and contract the certification body in phase 5 at the latest
DLY-009Records produced in a rush just before Stage 1Findings on effectivenessStart recurring controls as soon as each control goes live
DLY-010Multi-site: one site lags behindCertificate scope limited or Stage 2 delayedSite readiness dashboard; phase sites in waves

8. After Stage 2: the certification cycle

After a positive certification decision by the certification body, the certificate cycle is three years:

  • surveillance audits at least once each calendar year, except in recertification years, with the first surveillance audit no later than 12 months from the certification decision date;
  • a recertification audit planned and completed before the certificate expires;
  • internal audits, management reviews and recurring controls continue on the annual calendar.
ActivityTemplate
Three-year audit and activity planisms/certification-cycle-plan
Annual calendar of recurring ISMS activitiesisms/isms-annual-calendar
Readiness check before each surveillance auditisms/surveillance-readiness-health-check
Scope extensions and new sitesisms/scope-extension-multisite-plan
Use of the certification markisms/certification-mark-usage

9. Size tiers

AspectSmall: Quillmere Analytics LtdMedium: Quillmere Health SystemsLarge: Quillmere Group
Profile46 staff (38 employees, 8 contractors), one office plus remote, one public cloud in two regions (primary and DR), processor of customer personal data320 staff, two offices, one colocation suite, processor for hospitals and controller for staff and marketing data2,400 staff, 6 sites in 4 countries (HQ, 3 plants, 1 service centre, 1 data centre), OT and IT, ISO 9001 and ISO 22301 certified
Target (Example)6 months10 months for ISO/IEC 27001, ISO/IEC 27701 the year after15 months, phased by site
WorkstreamsOne, run by the part-time ISMS managerFour (context and policy, risk, controls, audit readiness)Group workstreams plus one per site; OT security workstream
Phase 5 emphasisCloud configuration, identity, endpoint management, supplier (cloud provider) evidenceColocation and data centre controls, clinical customer requirements, incident processOT segmentation and change control, site physical controls, integration with existing management system processes
Phase 6 records period (Example)12 weeks22 weeks40 weeks across both waves
Internal auditExternal auditor contracted for 3 to 5 days (Example)Internal auditor plus external supportExisting internal audit function extended, integrated with ISO 9001 and ISO 22301 audits
Typical pitfallOne person holds all knowledgeSecurity team carries all the work, control owners disengageSites move at different speeds; group and local policies conflict

10. Records and evidence

RecordProvesOwnerLocationRetention (Example)
Approved roadmap and versionsPlanning of how objectives are achieved[@isms-manager][Document management system]Life of the ISMS plus 3 years
Phase gate decisionsControlled progress, management involvement[@sponsor][Steering group minutes]3 years
Progress and RAG reportsMonitoring of the plan[@isms-project-manager][Project workspace]3 years
Deliverables listed in section 4Clause and control requirements metEach document owner[ISMS records library]As set in the documented information register

List the roadmap in the documented information register (isms/isms-documented-information-register) and link each deliverable's records in the control evidence matrix (isms/control-evidence-matrix).

11. References

ReferenceEditionUse
ISO/IEC 27001:2022, information security management systems requirements2022, with Amd 1:2024 (published 2024-02-23)Clauses 4 to 10, Annex A. https://www.iso.org/standard/82875.html, https://www.iso.org/standard/88435.html
ISO/IEC 27002:2022, information security controls2022Control guidance for phase 5. https://www.iso.org/standard/75652.html
ISO/IEC 27003:2017, ISMS guidance2017 (a revision is in progress; check for a newer edition)Implementation guidance. https://www.iso.org/standard/63417.html
ISO/IEC 27005:2022, information security risk management2022Phase 3. https://www.iso.org/standard/80585.html
ISO/IEC 17021-1:2015, requirements for certification bodies2015Stage 1, Stage 2, surveillance, recertification. https://www.iso.org/standard/61651.html
ISO/IEC 27006-1:2024, requirements for ISMS certification bodies2024Audit time, multi-site sampling. https://www.iso.org/standard/82908.html
ISO 19011:2026, guidelines for auditing management systems2026Internal audit in phase 7. https://www.iso.org/standard/88984.html
IAF MD 1:2023, audit and certification of a multi-site management system, now re-issued by Global ACI as Global ACI-TECH-3-001IAF MD 1 issue 3 (2023). Global Accreditation Cooperation Incorporated (Global ACI) replaced IAF and ILAC on 2026-01-01; Global ACI-TECH-3-001 v1.0 issued 2026-07-10, in force 2026-08-28: check the current issueMulti-site sampling for the large tier; accredited certification under the Global ACI MRA (formerly IAF MLA)

Related templates: isms/isms-project-charter, isms/isms-business-case, isms/isms-budget-resource-plan, isms/certification-cycle-plan, isms/isms-annual-calendar, isms/isms-worked-walkthrough.

Standard and licence note

Structure aligned with ISO/IEC 27001:2022 including Amd 1:2024 (clauses 4 to 10, Annex A) and the certification process in ISO/IEC 17021-1:2015 and ISO/IEC 27006-1:2024. The phases, durations, charts and examples are original; no ISO/IEC text is reproduced. You need the official standards for the requirements themselves: https://www.iso.org/standard/82875.html. Check the current edition of every standard and accreditation mandatory document before use. Durations and dates are Example values, and certification decisions belong to the accredited certification body. Template licence: MIT.

相关模板