Legal Hold Notice Template (FRCP 37(e), PD 57AD)
Trigger decision, custodians, data sources and auto-delete suspension, plain-language notice and acknowledgement, reminders, US/UK/EU rules, release
使用方法: Use it as soon as litigation or an investigation is reasonably anticipated. Fill the trigger record and the data source list first, and suspend automatic deletion at the same time as the notice goes out. The main pitfall is sending the notice while retention jobs keep deleting data.
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Legal Hold Notice: [Matter name or code]
A legal hold (litigation hold, preservation notice) package: the trigger decision, the scope of what must be kept, the custodian and data source lists, the notice sent to custodians, acknowledgements and reminders, and the release. It follows the preservation duties in US Federal Rules of Civil Procedure Rule 37(e) (as amended effective 1 December 2015), the preservation paragraphs of UK Practice Direction 57AD (Business and Property Courts, in force from 1 October 2022) and the process described in The Sedona Conference Commentary on Legal Holds, Second Edition (June 2019). Replace every
[bracketed]value and every row marked Example. This is a documentation format, not legal advice; check the current official texts and consult a qualified professional.
Document control
| Field | Value |
|---|---|
| Hold ID | [LH-2026-007] |
| Matter | [MAT-2026-0142, supplier dispute] |
| Version | [1.0] |
| Status | [Active / Partially released / Released] |
| Hold owner | [@litigation-counsel] |
| Outside counsel | [Firm, lead partner] |
| IT and records contacts | [@it-ediscovery-lead], [@records-manager] |
| Date issued | YYYY-MM-DD |
| Last updated | YYYY-MM-DD |
| Classification | [Confidential, privileged where applicable] |
Revision history
| Version | Date | Author | Change |
|---|---|---|---|
| 1.0 (Example) | 2026-09-23 | Litigation counsel | Hold issued to 6 custodians |
| 1.1 (Example) | 2026-10-14 | Litigation counsel | Custodian C-07 added after interview |
1. Trigger and scope decision
| Item | Record |
|---|---|
| Triggering event | Example: letter before claim from supplier dated 2026-09-21 alleging unpaid fees and wrongful termination |
| Date litigation reasonably anticipated | Example: 2026-09-21 |
| Decision maker and date | Example: General counsel, 2026-09-22 |
| Claims and issues | Termination of the hosting services contract, unpaid invoices, service level failures |
| Relevant period | Example: 2025-01-01 to present, ongoing |
| Jurisdictions likely involved | Example: England and Wales (contract governing law), US (supplier parent) |
| Regulator or investigation | [None / Name] |
Questions for the trigger decision:
- Has a claim been threatened, or would a reasonable person in the organisation's position expect one?
- Has a regulator, auditor or law enforcement body asked for information or opened an inquiry?
- Is there an internal event (a dismissal, a data breach, a product failure) that commonly leads to claims?
- If you decide not to issue a hold, record why.
2. Custodians
| Custodian ID | Name and role | Why relevant | Notice sent | Acknowledged | Interviewed |
|---|---|---|---|---|---|
| C-01 (Example) | Head of infrastructure | Contract owner, service reviews | 2026-09-23 | 2026-09-23 | 2026-09-29 |
| C-02 (Example) | Procurement manager | Negotiation and termination letters | 2026-09-23 | 2026-09-25 | 2026-09-30 |
| C-03 (Example) | Finance accounts payable lead | Disputed invoices | 2026-09-23 | 2026-09-24 | Not needed |
| C-04 (Example) | Site reliability engineer | Incident records, SLA reports | 2026-09-23 | Reminder sent 2026-09-29 | 2026-10-01 |
| C-05 (Example) | Former vendor manager (left 2026-06) | Early contract period | Mailbox preserved by IT | n/a | n/a |
| C-06 (Example) | Managed service provider | Holds monitoring logs for us | Written request 2026-09-23 | Confirmed 2026-09-28 | n/a |
| C-07 (Example) | Customer success manager | Named in C-01 interview as holder of customer complaints about the outage | 2026-10-14 | 2026-10-15 | 2026-10-20 |
For former employees, preserve their accounts and devices through IT. Where a former employee may still hold relevant documents that the organisation does not have, consider a written request to them, as UK PD 57AD paragraph 4.2(2) requires for proceedings it covers.
3. Data sources and preservation steps
| Source ID | Source | Owner | Preservation method | Auto-delete suspended | Confirmed by |
|---|---|---|---|---|---|
| DS-01 (Example) | Email and calendars | IT | Mailbox hold for C-01 to C-05 | Yes, 2026-09-23 | IT eDiscovery lead |
| DS-02 (Example) | Chat and channels | IT | Retention hold on named channels and users | Yes, 2026-09-23 | IT eDiscovery lead |
| DS-03 (Example) | Contract management system | Legal operations | Record locked | Not applicable | Contract manager |
| DS-04 (Example) | Ticketing and incident tool | Engineering | Export of tickets 2025-01 onward, deletion job paused | Yes, 2026-09-24 | Engineering manager |
| DS-05 (Example) | Finance system | Finance | Invoices and payment records retained, no purge run | Yes, 2026-09-24 | Finance systems lead |
| DS-06 (Example) | Laptops of C-01 and C-04 | IT | Kept on reissue, not wiped | Yes | IT service desk |
| DS-07 (Example) | Logs held by managed service provider | Vendor manager | Written preservation request | Vendor confirmed | Vendor contact |
Check: does any records schedule (compliance/iso-15489-records-schedule)
or system retention rule destroy items in scope during the hold? If
so, suspend it for those items and record the suspension here.
4. Notice to custodians
Subject: Legal hold: do not delete information about [matter description], hold [LH-ID]
Confidential. Please read and acknowledge by [date].
You are receiving this notice because you may have information related to [short neutral description, for example: "the hosting services contract with a supplier, its performance and its termination"].
What you must do
- Keep all documents and data, in any form, that relate to [subject] from [start date] until you are told in writing that this hold is released. This includes email, chat messages, text messages on work and personal phones used for work, files, notes, calendar entries, recordings and paper.
- Do not delete, overwrite, edit, move to a personal account or throw away any of this information, even if a policy or system setting would normally remove it.
- Do not create new documents to comment on this matter unless asked by legal.
- Tell legal about any other place where relevant information is kept, and about any colleague, former colleague or supplier who may hold it.
- Acknowledge this notice by [replying to this message / using the link below] within [2] business days.
What this notice is not
This notice does not mean you have done anything wrong. It is a standard step to make sure information is available.
Questions: [@litigation-counsel], [phone]. Do not discuss this matter with anyone outside the organisation.
4.1 Acknowledgement
I confirm that I have read the legal hold notice [LH-ID], that I understand it and that I will comply with it until I receive a written release.
| Name | Signature or electronic confirmation | Date |
|---|---|---|
| [Custodian] | [ ] | YYYY-MM-DD |
5. Reminders, monitoring and changes
| Activity | Frequency | Owner | Record |
|---|---|---|---|
| Follow up custodians who have not acknowledged | After [2] business days, then escalate to their manager | Hold owner | Section 2 |
| Reminder notice to all custodians | Every [quarter] and at key case events | Hold owner | Section 7 |
| Joiner, mover, leaver check for custodians | Each HR change | HR and IT | Section 2 |
| Re-confirm system holds | Every [quarter] and after any system migration | IT eDiscovery lead | Section 3 |
| Scope review with outside counsel | At each pleading or disclosure stage | Hold owner and outside counsel | Revision history |
6. Jurisdiction notes
| Jurisdiction | Rule | What it means for this record |
|---|---|---|
| United States, federal courts | Federal Rules of Civil Procedure, Rule 37(e) (amended effective 1 December 2015) | Where electronically stored information that should have been preserved is lost because reasonable steps were not taken and cannot be restored or replaced, the court may order measures no greater than needed to cure prejudice, and the most severe measures (adverse inference, dismissal, default) require a finding of intent to deprive. Rule 26(f)(3)(C) asks the parties to address preservation in the discovery plan. https://www.law.cornell.edu/rules/frcp/rule_37 |
| England and Wales, Business and Property Courts | Practice Direction 57AD, paragraphs 3 and 4 (in force from 1 October 2022) | A person who knows it is or may become a party must take reasonable steps to preserve relevant documents, suspend deletion processes, send written notification to relevant employees and former employees who may hold disclosable documents the party does not also hold, and take steps so that third parties holding documents for it do not destroy them. Legal representatives must obtain written confirmation of these steps. https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part-57a-business-and-property-courts/practice-direction-57ad-disclosure-in-the-business-and-property-courts |
| European Union, personal data | Regulation (EU) 2016/679 (GDPR), Article 5(1)(e) and Article 17(3)(e) | Personal data kept under a hold is still subject to storage limitation (kept no longer than necessary, Article 5(1)(e)) and still needs a lawful basis (Article 6), so record when the hold ends. The right to erasure does not apply where processing is necessary for the establishment, exercise or defence of legal claims. Record the hold in the records of processing (compliance/gdpr-ropa). https://eur-lex.europa.eu/eli/reg/2016/679/oj |
Cross-border matters: transferring preserved personal data to another country for disclosure can raise data transfer and blocking statute issues. Ask privacy counsel before collection leaves the country.
7. Release
| Item | Record |
|---|---|
| Reason for release | [Settlement signed / Final judgment, appeal period expired / Threat withdrawn] |
| Decision maker and date | [@general-counsel], YYYY-MM-DD |
| Other holds covering the same custodians or sources | [None / LH-ID list] |
| Release notice sent to custodians | YYYY-MM-DD |
| System holds removed and retention resumed | YYYY-MM-DD, confirmed by [IT] |
| Third parties told | YYYY-MM-DD |
Release notice text: "Legal hold [LH-ID] about [subject] is released from [date]. You may now manage this information under the normal retention policy. Other legal holds you have received remain in force."
Standard and licence note
Based on the US Federal Rules of Civil Procedure, Rule 37(e) as amended effective 1 December 2015, and Rule 26(f); UK Practice Direction 57AD, Disclosure in the Business and Property Courts, paragraphs 3 and 4 (in force from 1 October 2022); and Regulation (EU) 2016/679, Articles 5(1)(e) and 17(3)(e). The process structure follows the themes of The Sedona Conference Commentary on Legal Holds, Second Edition: The Trigger and The Process (June 2019), cited by name only; read it at https://thesedonaconference.org/publication/Commentary_on_Legal_Holds. All text is original wording. Check the current official texts before use. The organisation, people and dates in the example are fictional. This is a documentation format, not legal advice; consult a qualified professional.
Template licence: MIT.
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