Heuristic Evaluation: [product / flow]
Expert review against Nielsen's 10 usability heuristics – catches
the obvious before users have to. Multiple evaluators, merged
findings.
| Field | Value |
|---|
| Scope | [flow / screens] |
| Evaluators | @name, @name (>= 2 recommended) |
| Date | YYYY-MM-DD |
| Severity scale | 0 none – 4 catastrophe |
Severity scale
| Score | Meaning |
|---|
| 0 | Not a problem |
| 1 | Cosmetic – fix if time permits |
| 2 | Minor – fix, low priority |
| 3 | Major – fix before release |
| 4 | Catastrophe – release blocker |
Findings by heuristic
For each: location, issue, severity, recommendation.
1. Visibility of system status
| Location | Issue | Sev | Recommendation |
|---|
| | | |
2. Match between system and real world
| Location | Issue | Sev | Recommendation |
|---|
| | | |
3. User control and freedom
| Location | Issue | Sev | Recommendation |
|---|
| | | |
4. Consistency and standards
| Location | Issue | Sev | Recommendation |
|---|
| | | |
5. Error prevention
| Location | Issue | Sev | Recommendation |
|---|
| | | |
6. Recognition rather than recall
| Location | Issue | Sev | Recommendation |
|---|
| | | |
7. Flexibility and efficiency of use
| Location | Issue | Sev | Recommendation |
|---|
| | | |
8. Aesthetic and minimalist design
| Location | Issue | Sev | Recommendation |
|---|
| | | |
9. Help users recognize, diagnose, recover from errors
| Location | Issue | Sev | Recommendation |
|---|
| | | |
10. Help and documentation
| Location | Issue | Sev | Recommendation |
|---|
| | | |
Summary
| Severity | Count |
|---|
| 4 Catastrophe | N |
| 3 Major | N |
| 2 Minor | N |
| 1 Cosmetic | N |
Top actions
- [highest-severity fix] – @name