Support
SUPPORT.md – GitHub community health file
Cómo usar: Repos with users. Route questions away from the issue tracker or it becomes a help desk.
Vista previa
Support
How to get help with [project] – and where not to.
Questions
- Usage questions: [forum / chat / discussions link]
- Documentation: [docs link] – check the quickstart and FAQ first
Bugs and feature requests
File them in the issue tracker: [repo]/issues
- Bug reports: include reproduction steps and environment details
- Feature requests: describe the problem first, the solution second
Security issues
Do not open a public issue. Report privately following SECURITY.md – [contact channel].
Response expectations
This project is maintained by [team / volunteers]. Typical first response: [N business days]. Commercial support: [link, if any].
Before you ask
- Searched existing issues and documentation
- Reproduced the problem on the latest version
- Collected version, OS, and relevant logs