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Surveillance Readiness Health Check Template (ISO/IEC 27001)

Pre-surveillance self-check: changes since last audit, previous findings, required records, internal audit, management review, KPIs, controls, scope and claims

ISMS और ISO/IEC 27001पूर्णISO/IEC 27001:2022 + Amd 1:2024 clauses 4 to 10 (cited only); ISO/IEC 17021-1:2015 surveillancesurveillancereadinesshealthcheck
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उपयोग कैसे करें: Use it about 12 weeks before each surveillance or recertification audit, with a follow-up 4 weeks before. Fill the changes since the last audit first, because they drive what the CB samples. The main pitfall is rating an item Green because a document exists without checking that it is current and dated in the period.

प्रीव्यू

Surveillance Readiness Health Check: [Organization name]

Self-check run before each surveillance or recertification audit of an ISO/IEC 27001:2022 + Amd 1:2024 certified ISMS. It tests whether the ISMS is still conforming and operating since the last certification body (CB) audit: changes, closure of previous findings, currency of required documented information, internal audit (clause 9.2), management review (clause 9.3), measurement (clause 9.1), risk and controls, and the validity of the scope. It is an internal readiness tool, not an audit by the CB and not a substitute for the internal audit programme. Replace every [bracketed] value and every row marked Example.

Document control

FieldValue
Document IDDOC-ISMS-096 [audit reference, e.g. DOC-ISMS-096-2028-SV1]
Version[1.0]
Status[Draft / Complete / Follow-up complete]
Owner[@isms-manager]
Approvers/reviewers[@ciso], [@top-management-sponsor], [@internal-audit-lead]
Last updatedYYYY-MM-DD
Classification[Internal]
Standard and editionISO/IEC 27001:2022 + Amd 1:2024
Upcoming CB audit[Surveillance 1 / Surveillance 2 / Recertification], YYYY-MM-DD to YYYY-MM-DD
Previous CB audit[type], YYYY-MM-DD, report [reference]
Period coveredYYYY-MM-DD (end of previous CB audit) to YYYY-MM-DD (date of this check)
Certificate[number], expiry YYYY-MM-DD, scope DOC-ISMS-002 [version]
Next scheduled review[Follow-up check date, about 4 weeks before the audit]

Approvals

RoleNameDecisionDate
ISMS manager[@isms-manager][Prepared]YYYY-MM-DD
Top management sponsor[@ceo][Actions and resources approved]YYYY-MM-DD

Revision history

VersionDateAuthorChange
1.0 (Example)2028-02-21[@isms-manager]Health check 12 weeks before surveillance 1 (2028-05-15)
1.1 (Example)2028-04-17[@isms-manager]Follow-up check: 6 of 7 open items Green, 1 Amber with plan
[x.y]YYYY-MM-DD[@author][Change]

Contents

  1. Purpose and when to run
  2. Method and rating scale
  3. Area A: changes since the last audit
  4. Area B: previous findings
  5. Area C: required documented information
  6. Area D: internal audit and management review
  7. Area E: measurement and objectives
  8. Area F: risk, SoA and controls in operation
  9. Area G: scope, certificate and claims
  10. Results summary and action list
  11. Size tiers
  12. Records and evidence
  13. References

1. Purpose and when to run

Between certification audits, an ISMS can drift: owners change, records lapse, new systems arrive outside the risk process. Surveillance audits are shorter than Stage 2, so the CB samples hard where it sees change and weak records. This health check finds those weak points first, while there is time to fix them through the normal ISMS processes.

Run it:

  • about 12 weeks before each surveillance and recertification audit (full check);
  • about 4 weeks before the audit (follow-up on items not Green);
  • after a significant change, such as a reorganization, a new site or a major incident, even if no audit is near.

Participants: the ISMS manager (runs the check), owners of each area, the internal audit lead (to confirm the audit status without auditing their own work), and the top management sponsor (to approve actions). Allow half a day for a small ISMS and one to two days for a large one.

2. Method and rating scale

RatingMeaningRequired action
GreenRequirement met; current record seen, dated in the period, approved where neededNone; note the record reference
AmberPartly met, or met but at risk (record due soon, small gap, owner absent)Action with owner, done before the follow-up check
RedNot met; the CB would likely raise a nonconformityAction with owner, raised through clause 10.2; top management informed
N/ADoes not apply in this period, with reasonReason recorded

Each item has an ID (HC-area letter plus number), the question, the evidence to look at, the rating and the record reference. Ratings in the tables below are an Example for Quillmere Analytics Ltd, checked on 2028-02-21 before surveillance 1 on 2028-05-15 to 2028-05-16.

3. Area A: changes since the last audit

IDQuestionEvidence to look atRatingRecord
HC-A01Has the organization structure, ownership or legal entity changed?Org chart, board minutesGreen (Example)No change; org chart v2027-11
HC-A02Have sites, offices or cloud regions been added or removed?Asset inventory, cloud account listGreen (Example)No change; DOC-ISMS-012
HC-A03Has the number of persons in scope changed enough to affect audit time?HR headcount reportGreen (Example)46 at last audit, 46 now
HC-A04Have new systems, suppliers or services been introduced, and were they risk assessed?Change log, supplier register, risk registerAmber (Example)New customer feedback SaaS tool in use since 2028-01; supplier assessment not yet done
HC-A05Have legal, regulatory or contractual requirements changed?Legal register review recordGreen (Example)DOC-ISMS-014 reviewed 2028-01-15
HC-A06Have key ISMS roles changed (ISMS manager, risk owners, top management)?Roles and RACIGreen (Example)DOC-ISMS-006, no change
HC-A07Were changes that the CB agreement requires to be notified actually notified?CB notification logGreen (Example)No notifiable change in period

Planned changes to the ISMS under clause 6.3 should appear in isms/isms-change-plan (DOC-ISMS-025). Changes that the certification agreement requires you to report are listed in isms/certification-cycle-plan section 6.

4. Area B: previous findings

IDQuestionEvidence to look atRatingRecord
HC-B01Are all major nonconformities from the previous CB audit verified and closed?Findings action plan, CB verificationGreen (Example)CBF-2027-01 verified 2027-06-09
HC-B02Are all minor corrective actions implemented with evidence?Findings action plan, evidence filesGreen (Example)CBF-2027-02, 03 and 04 implemented, evidence filed (effectiveness of 04 rated under HC-B03)
HC-B03Has the effectiveness of each corrective action been reviewed against its criterion?Effectiveness review recordsRed (Example)CBF-2027-04: an engineer who joined the on-call rota in 2027-12 has no competence record; the corrective action did not reach new joiners
HC-B04Has each OFI a recorded decision (adopted, adapted, declined with reason)?Findings plan section 4Green (Example)4 of 4 decided

A corrective action that did not work is a repeat finding waiting to happen. Reopen it in isms/certification-findings-action-plan, repeat the root cause analysis, and be ready to explain it to the CB.

5. Area C: required documented information

IDDocumented information (clause)CheckRatingRecord
HC-C01ISMS scope (4.3)Current, matches certificate scopeGreen (Example)DOC-ISMS-002 v1.2
HC-C02Information security policy (5.2)Reviewed in period, approved, communicatedGreen (Example)DOC-ISMS-001 v2.0, reviewed 2027-12-04
HC-C03Risk assessment and treatment processes (6.1.2, 6.1.3)Methodology currentGreen (Example)DOC-ISMS-010 v1.3
HC-C04Statement of Applicability (6.1.3 d)Current version, changes since audit recordedGreen (Example)DOC-ISMS-011 v1.2
HC-C05Information security objectives (6.2)Objectives current with statusGreen (Example)DOC-ISMS-024, Q4 2027 status
HC-C06Evidence of competence (7.2)Training and competence records currentGreen (Example)DOC-ISMS-026 (gap for one engineer is rated under HC-B03)
HC-C07Monitoring and measurement results (9.1)Latest period results compiledAmber (Example)Q4 2027 report done; Q1 2028 due 2028-04-10
HC-C08Risk assessment and treatment results (8.2, 8.3)Assessment repeated at planned interval or after changeGreen (Example)DOC-ISMS-017, 2027-11 update
HC-C09Nonconformities and corrective actions (10.2)Records complete for all findingsGreen (Example)DOC-ISMS-086
HC-C10Documents determined necessary (7.5.1 b), operational planning information (8.1)Register current, no overdue reviewsGreen (Example)DOC-ISMS-028, 0 overdue

Audit programme and results (9.2.2) and management review results (9.3.3) are checked in area D.

6. Area D: internal audit and management review

IDQuestionEvidence to look atRatingRecord
HC-D01Was the internal audit programme for the period carried out as planned?Audit programme, audit reportsGreen (Example)DOC-ISMS-082, cycle 1 audits complete 2028-02-20
HC-D02Were internal auditors objective and impartial (not auditing their own work)?Auditor assignmentsGreen (Example)External contract auditor for engineering areas
HC-D03Were internal audit findings recorded and actions raised?Audit reports, findings registerGreen (Example)DOC-ISMS-084, 3 findings in DOC-ISMS-086
HC-D04Was management review held in the period, with all required inputs?Minutes, input packAmber (Example)Scheduled 2028-03-20, not yet held; previous review 2027-09-18
HC-D05Did management review record decisions on improvement and changes, and resources?Minutes, decisions logGreen (Example)DOC-ISMS-085 of 2027-09-18, 6 decisions recorded
HC-D06Are management review actions completed or on track?Action logGreen (Example)6 of 6 complete

A quick way to test the minutes against clause 9.3.2: could a reader see what happened to the last review's actions, what has shifted inside and around the organisation (including what customers and other stakeholders now expect or are saying), how security has been performing according to findings, metrics, audits and objectives, where the risk picture and treatment work stand, and what could be done better? Check the minutes against the official list.

7. Area E: measurement and objectives

IDQuestionEvidence to look atRatingRecord
HC-E01Are measures collected at the planned frequency by the named owners?Measurement programme, dataGreen (Example)DOC-ISMS-080
HC-E02Are results analysed and reported to management?Performance reportGreen (Example)DOC-ISMS-081, Q4 2027
HC-E03Are objectives on track, and is action taken where they are not?Objectives registerAmber (Example)Phishing report rate 58 percent against a 70 percent target; no action yet
HC-E04Are incident trends reviewed and lessons fed back?Incident register, post-incident reviewsGreen (Example)DOC-ISMS-021, 2 incidents, 2 reviews
HC-E05Is the OFI on metrics targets from the last audit addressed?Performance report formatGreen (Example)Targets added per measure

8. Area F: risk, SoA and controls in operation

IDQuestionEvidence to look atRatingRecord
HC-F01Is the risk register current, with owners and review dates in the period?Risk registerGreen (Example)DOC-ISMS-016 reviewed 2027-11
HC-F02Are risk treatment actions on track, and residual risks accepted by the right level?Treatment plan, acceptance recordsGreen (Example)DOC-ISMS-013, DOC-ISMS-019
HC-F03Do access reviews run on schedule (A.5.18)?Last two review recordsGreen (Example)Q3 and Q4 2027 complete
HC-F04Is vulnerability remediation within the agreed times (A.8.8)?Remediation trackerGreen (Example)DOC-ISMS-072, 0 overdue critical
HC-F05Are backup restore tests performed as planned (A.8.13)?Restore test logRed (Example)DOC-ISMS-071: Q4 2027 restore test not performed
HC-F06Are supplier reviews performed for critical suppliers (A.5.22)?Supplier register, review recordsGreen (Example)DOC-ISMS-066, 4 of 4 critical reviewed
HC-F07Has awareness training reached all persons in scope (A.6.3)?Training completion reportGreen (Example)46 of 46 complete

Use isms/control-evidence-matrix (DOC-ISMS-033) to choose the records and isms/isms-internal-audit-checklist for deeper testing questions.

9. Area G: scope, certificate and claims

IDQuestionEvidence to look atRatingRecord
HC-G01Does the scope still match the services, locations and boundaries in operation?Scope statement against service catalogueGreen (Example)No change
HC-G02Are exclusions in the SoA still valid?SoA exclusion triggersGreen (Example)A.8.30 trigger not met
HC-G03Are all public references to the certification within scope and approved?Website, proposals, trust centreAmber (Example)Website footer says "ISO certified company"; wording to be corrected per DOC-ISMS-097
HC-G04Is the certificate valid, and is the next audit date confirmed with the CB?Certificate, CB confirmationGreen (Example)Confirmed 2028-01-22
HC-G05Are fees and contractual obligations to the CB up to date?Finance recordGreen (Example)Paid

10. Results summary and action list

Example summary, Quillmere Analytics Ltd, 2028-02-21:

AreaItemsGreenAmberRedN/A
A Changes76100
B Previous findings43010
C Documented information109100
D Internal audit and management review65100
E Measurement and objectives54100
F Risk, SoA and controls76010
G Scope and claims54100
Total4437520

Overall readiness rule: ready when no item is Red and every Amber has an action due before the audit. On 2028-02-21 the Example organization is not yet ready (2 Red).

Action IDItemActionOwnerDueStatus
HCA-2028-01 (Example)HC-B03Add competence check to the on-call rota change step; record competence for the new engineer; reopen CBF-2027-04[@head-eng-ops]2028-03-15[status]
HCA-2028-02 (Example)HC-F05Perform and record the overdue restore test; add a calendar reminder and a second owner[@platform-lead]2028-03-10[status]
HCA-2028-03 (Example)HC-A04Assess the new feedback SaaS supplier; update risk register and supplier register[@procurement-lead]2028-03-31[status]
HCA-2028-04 (Example)HC-C07Compile Q1 2028 measurement results[@isms-manager]2028-04-10[status]
HCA-2028-05 (Example)HC-D04Hold management review on 2028-03-20 with full inputs, including this health check[@ceo]2028-03-20[status]
HCA-2028-06 (Example)HC-E03Agree an action for the phishing report rate gap at management review[@security-lead]2028-03-20[status]
HCA-2028-07 (Example)HC-G03Correct website certification wording through the mark usage approval[@marketing-lead]2028-03-07[status]

Red items are nonconformities found internally: record them under clause 10.2 in compliance/capa-nonconformity and the audit findings register. Fixing them before the CB arrives, with records, is the ISMS working as intended; do not hide them from the CB if asked about internal findings.

11. Size tiers

AspectSmall: Quillmere Analytics Ltd (46 staff)Medium: Quillmere Health Systems (320 staff)Large or multi-site: Quillmere Group (2,400 staff, 6 sites)
Who runs itPart-time ISMS manager with the CEOISMS manager with the 3-person security team and process ownersCISO office centrally; each site coordinator runs a site version
EffortHalf a dayOne day plus follow-upOne day per site plus a group consolidation day
Sampling in area F5 to 7 controls10 to 15 controls, both offices and the colocation suiteControls per site sampled by the CB at the next audit, plus group-wide controls
Special focusSingle points of failure in people (one owner per control)Records across two offices staying consistent; preparing for the planned ISO/IEC 27701:2025 extensionSites joining the scope in phases; integrated checks with ISO 9001 and ISO 22301
ReportingOne page to the CEOSteering committee paperGroup dashboard with a column per site

12. Records and evidence

RecordOwnerLocationRetention (Example)
Completed health check, each versionISMS managerDocumented information system (DOC-ISMS-028)Current and previous certification cycle
Action list and closure evidenceAction ownersLinked from section 10Current and previous cycle
Nonconformity records for Red itemsProcess ownerscompliance/capa-nonconformity, DOC-ISMS-086Per DOC-ISMS-028
Management review input including the health checkISMS managerDOC-ISMS-085 input packPer DOC-ISMS-028
Follow-up check resultsISMS managerThis document, version 1.1 onwardCurrent and previous cycle

Map the health check in isms/control-evidence-matrix (DOC-ISMS-033) as evidence for clause 9.1 (monitoring the ISMS) and clause 10.1 (continual improvement). Trends across checks belong in the performance report (isms/isms-performance-report, DOC-ISMS-081).

13. References

ReferenceEditionUse
ISO/IEC 27001:2022 + Amd 1:2024https://www.iso.org/standard/82875.html ; Amd 1: https://www.iso.org/standard/88435.htmlRequirements checked in areas B to G
ISO/IEC 27002:2022https://www.iso.org/standard/75652.htmlControl guidance for area F sampling
ISO/IEC 17021-1:2015https://www.iso.org/standard/61651.htmlWhat CBs review at surveillance
ISO/IEC 27006-1:2024https://www.iso.org/standard/82908.htmlISMS-specific CB audit requirements
ISO/IEC 27007:2020https://www.iso.org/standard/77802.htmlISMS auditing guidance (under revision; check for a newer edition)

Related templates: isms/certification-cycle-plan (DOC-ISMS-094), isms/certification-findings-action-plan (DOC-ISMS-093), isms/isms-internal-audit-checklist (DOC-ISMS-083), isms/isms-internal-audit-report (DOC-ISMS-084), compliance/management-review (DOC-ISMS-085), isms/isms-measurement-programme (DOC-ISMS-080), isms/certification-mark-usage (DOC-ISMS-097), isms/isms-annual-calendar (DOC-ISMS-032).

Standard and licence note

Structure aligned with ISO/IEC 27001:2022 + Amd 1:2024 clauses 4 to 10 and with the surveillance topics certification bodies review under ISO/IEC 17021-1:2015 and ISO/IEC 27006-1:2024. The check items, rating scale, examples and guidance are original. No ISO or IEC text is reproduced, and the list of required documented information is a short paraphrase; read the official standard (purchase or licensed access from ISO, IEC or your national standards body) for the exact requirements. Check the current edition before use. A Green result in this check does not predict the certification body's findings or decision. This is a documentation format, not certification or legal advice. Template licence: MIT.

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