markdowneditor

Support

SUPPORT.md – GitHub community health file

ソフトウェア・エンジニアリング軽量GitHub community health conventionssupport

使い方: Repos with users. Route questions away from the issue tracker or it becomes a help desk.

プレビュー

Support

How to get help with [project] – and where not to.

Questions

  • Usage questions: [forum / chat / discussions link]
  • Documentation: [docs link] – check the quickstart and FAQ first

Bugs and feature requests

File them in the issue tracker: [repo]/issues

  • Bug reports: include reproduction steps and environment details
  • Feature requests: describe the problem first, the solution second

Security issues

Do not open a public issue. Report privately following SECURITY.md – [contact channel].

Response expectations

This project is maintained by [team / volunteers]. Typical first response: [N business days]. Commercial support: [link, if any].

Before you ask

  • Searched existing issues and documentation
  • Reproduced the problem on the latest version
  • Collected version, OS, and relevant logs

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