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Business Model Canvas Template

Nine building blocks with evidence or assumption flags, break-even maths, ranked assumptions, test plan, fictional worked example

БізнесСтандартBusiness Model Canvas (Osterwalder, Strategyzer)modelcanvasmath

Як використовувати: Use it when you need to describe how one business model creates, delivers and captures value, and decide what to test next. Fill the customer segments and value propositions first, marking each line as evidence or assumption. The main pitfall is filling blocks with features and internal activity instead of what customers get and pay for.

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Business Model Canvas: [Business or product]

A structured description of how one business creates, delivers and captures value, written as nine building blocks, then turned into a list of risky assumptions and a test plan. The nine-block idea comes from the Business Model Canvas by Alexander Osterwalder and Strategyzer (Business Model Generation, Osterwalder and Pigneur, Wiley, 2010); the section structure and wording here are original. Replace every [bracketed] value and every row marked Example.

Document control

FieldValue
Document ID[BMC-YYYY-NN]
Business or product[Name]
Customer segment covered[One primary segment]
Version[0.1]
Status[Draft / Testing / Validated / Retired]
Owner[@owner]
Reviewers[@reviewer, @reviewer]
Last updatedYYYY-MM-DD
Classification[Internal / Confidential]

Revision history

VersionDateAuthorChange
0.1YYYY-MM-DD[@author]First canvas from team workshop
0.2 (Example)YYYY-MM-DD[@author]Price block updated after 8 sales calls

The worked example throughout is Pellwick Repair Co., a fictional firm that offers small offices a monthly subscription to keep their chairs and desks repaired and refurbished on site.

1. Scope and decision

ItemValue
Decision this canvas informs[For example: launch in a second city next year?]
Time horizon[For example: next 12 months]
Current stage[Idea / Pilot / Revenue / Scaling]
Inputs used[Customer interviews, sales data, competitor scan]

Example: Pellwick decides whether to hire a second technician team after a six-month pilot with 40 offices.

2. Customer segments

IDSegmentSize estimateWho paysE / A
CS-1[Segment][Number of customers][Role][E / A]
CS-1 (Example)Offices of 10 to 80 staff that own their furniture1,900 in the home city (business register count)Office manager budgetE
CS-2 (Example)Shared co-working spaces60 in the home cityOperatorA

3. Value propositions

IDFor segmentOutcome promisedCurrent alternativeE / A
VP-1[CS-n][Outcome][What they do today][E / A]
VP-1 (Example)CS-1Every chair and desk works, with no purchasing or disposal effortBuy new furniture every few years, discard broken itemsA

4. Channels

PhaseChannelE / A
Awareness[Channel][E / A]
Example: AwarenessReferrals from facilities firms that clean the same officesA
Example: PurchaseOnline quote and direct debit sign-upE
Example: DeliveryQuarterly on-site visit by a technician with a van workshopE
Example: After-salesReport-a-fault form, next-week visitE

5. Customer relationships

SegmentRelationship typeHow it is keptCost driver
[CS-n][Type][Method][Driver]
CS-1 (Example)Personal, low touchNamed technician, visit report emailed after each visitTechnician time

6. Revenue streams

IDStreamPricing mechanismPriceE / A
RS-1[Stream][Subscription / usage / one-off][Amount][E / A]
RS-1 (Example)Furniture care subscriptionPer seat per month4.50E (pilot)
RS-2 (Example)Refurbished chairs sold to existing customersOne-off sale90 eachA

7. Key resources

  • [Resource and why it is essential]
  • Example: Trained upholstery and mechanism technicians.
  • Example: A van fitted as a mobile workshop, and a spare-parts stock.

8. Key activities and key partnerships

TypeItemWhy it mattersRisk
Activity[Activity][Reason][Risk]
Activity (Example)Scheduling visits to fit office hoursDrives technician utilisationLow utilisation if routes are poor
Partner (Example)Parts wholesaler for gas lifts and castorsCheaper parts than retailSingle supplier
Partner (Example)Facilities cleaning firmsReferral channelPartner may start its own service

9. Cost structure

CostFixed or variableMonthly amount
[Cost][Fixed / Variable][Amount]
Example: Two techniciansFixed6,400
Example: Van, workshop and insuranceFixed1,800
Example: Scheduling softwareFixed200
Example: Parts per seatVariable1.20 per seat

Example calculation: fixed costs are 6,400 + 1,800 + 200 = 8,400 per month. Contribution per seat is 4.50 - 1.20 = 3.30. Break-even is 8,400 / 3.30 = 2,545.5, so about 2,546 seats. The pilot covers 40 offices with an average of 30 seats (1,200 seats), earning 5,400 per month in revenue and a monthly contribution shortfall of 1,200 x 3.30 - 8,400 = -4,440. Reaching break-even is the main risk.

10. Assumptions ranked by risk

IDAssumptionBlockImpact if wrongConfidence
AS-001[Assumption][Section][Fatal / High / Medium][Low / Medium / High]
AS-001 (Example)One technician pair can keep 2,546 subscribed seats serviced with quarterly visits9FatalLow
AS-002 (Example)Facilities firms will refer customers4HighLow
AS-003 (Example)Customers buy refurbished chairs6MediumMedium

11. Test plan

AssumptionTestPass ruleOwnerDeadlineResult
[AS-NNN][Test][Observable threshold][@owner]YYYY-MM-DD[Pass / Fail / Pending]
AS-001 (Example)Time-and-motion log of 4 weeks of visitsAverage under 6 minutes per seat per quarterly visit[@ops-lead]YYYY-MM-DDPending
AS-002 (Example)Referral offer to 3 cleaning firms5 or more qualified leads in 6 weeks[@founder]YYYY-MM-DDPending

12. Related templates

Glossary

  • Building block: one of the nine areas the canvas describes.
  • Contribution per unit: price minus variable cost per unit.
  • Break-even: the volume at which contribution equals fixed costs.
  • Evidence (E): something observed, measured or paid for.
  • Assumption (A): a belief that has not been tested.

Standard and licence note

Structure aligned with the nine building blocks of the Business Model Canvas, created by Alexander Osterwalder and published by Strategyzer AG, described in Business Model Generation (Alexander Osterwalder and Yves Pigneur, Wiley, 2010). Copies of the canvas diagram carry a Creative Commons Attribution-ShareAlike 3.0 Unported notice. This template does not reproduce the canvas layout or its box prompts: the blocks are named and the section text, the assumption ranking and the fictional Pellwick example are original, so the template keeps the MIT licence. For the official canvas and its current terms, see https://www.strategyzer.com/library/the-business-model-canvas. Check the current version before use. Template licence: MIT.

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