Bộ mẫu quản lý sản phẩm
Khám phá, quyết định và phát hành: nghiên cứu, cây cơ hội, tầm nhìn, north star, lộ trình, PRD, backlog, ra mắt, định giá và phân tích thắng thua.
27 mẫu trong 5 bước, theo thứ tự sử dụng. Mở mẫu bất kỳ trong trình soạn thảo, điền nội dung rồi xuất ra PDF, DOCX hoặc HTML.
Khảo sát
Customer Discovery Interview Template
ChuẩnCustomer discovery interviews: falsifiable hypothesis and kill criteria, consent and recording, past-behaviour guide, commitment signals, synthesis across interviews
Blank customer development (customer discovery); The Mom Test (further reading); GDPR Art. 6, 13 (dated example)User Persona Template
ChuẩnResearch-based persona: evidence table with sample and recency rules, goals and jobs, behaviour, needs to implications, scenarios, anti-persona, decision log
NN/g persona practiceCustomer Journey Map Template
ChuẩnEvidence-based journey map: scope, evidence IDs per cell, stage grid, emotional curve, service blueprint layer, exits, moments of truth, metrics, fixes
NN/g journey mapping; service blueprint (Shostack 1984)UX Research Plan Template
ChuẩnDecision, research questions, method and sample rationale, recruitment, incentives, informed consent, GDPR/CCPA data and retention, safeguarding, script, analysis
GDPR / UK GDPR, CCPA (dated examples)Competitive Analysis Template
ChuẩnCompetitor landscape, feature matrix, pricing comparison, positioning map, SWOT per competitor, win/loss evidence and actions
Opportunity Solution Tree Template
ChuẩnProduct outcome, opportunity space with evidence, target opportunity, at least three solutions, assumption tests by type, decisions, Mermaid tree
Opportunity solution tree concept (Torres, Continuous Discovery Habits, 2021)Value Proposition Canvas Template
ChuẩnCustomer jobs, pains and gains with IDs, products and services, pain relievers, gain creators, fit check with evidence, assumption tests
Value Proposition Canvas (Osterwalder, Strategyzer)
Chiến lược
Product Vision and Strategy Template
Đầy đủVision, target customer, problem and evidence, diagnosis, guiding policy and pillars, north star, strategic bets, non-goals, risks, link to roadmap and OKRs
Common practice (Cagan 2017, Lombardo et al. 2017, Rumelt 2011)North Star Metric Template
ChuẩnValue moment, north star definition, checklist and rejected candidates, input metric tree with decomposition, guardrails, review cadence, change log
Common practice (North Star Framework, Amplitude North Star Playbook)OKR Template (Objectives and Key Results)
ChuẩnQuarterly OKR set: alignment tree, objectives, key results with baseline, target and score, initiatives, check-ins, retrospective
Product Roadmap Template
ChuẩnNow/Next/Later roadmap with vision, outcome and OKR links, confidence levels, forecast timeline, assumptions, not-doing list, audience versions, change log
Now / Next / Later roadmap format (Janna Bastow, ProdPad)
Định nghĩa kiến trúc
PR/FAQ Template (Working Backwards)
ChuẩnWorking-backwards PR/FAQ: one-page press release, customer FAQ, internal FAQ with market size, unit economics, P&L, dependencies, risks, decision, review log
Amazon Working Backwards (Bryar and Carr, 2021)Product Requirements Document (PRD) Template
Đầy đủLean path or full PRD: evidence, metrics with baseline and guardrails, non-goals, user flow, FR table with acceptance criteria, UX states, NFRs, privacy, events, rollout gates
ISO/IEC 25010:2023 (NFR categories, cited); WCAG 2.2User Story Map Template (Jeff Patton)
ChuẩnPersonas, backbone of activities, walking skeleton, stories in release slices, release goals, Given/When/Then criteria
Jeff Patton, User Story Mapping (2014); INVEST (Wake, 2003)Epic Template
ChuẩnOutcome-shaped epic: hypothesis, scope, epic acceptance criteria, Definition of Done, story breakdown, dependencies, metrics, risks, release, closure
Scrum Guide 2020 (Definition of Done); common agile practiceUser Story Template
GọnUser story with role, goal and benefit, Given/When/Then acceptance criteria, INVEST check, Definition of Done link, scope and UX notes
INVEST (Wake, 2003); Gherkin Given/When/ThenProduct Backlog Template (Scrum)
ChuẩnProduct Goal, ordered backlog with type, rationale, refinement state and estimates, refinement rhythm, optional Definition of Ready, range forecast, health checks
Scrum Guide 2020RICE Prioritization Template
ChuẩnRICE scoring (Effort in person-months), ranked commitment vs capacity, WSJF/ICE/Kano/MoSCoW cross-checks, not-doing list, dependencies, re-scoring
RICE (Intercom, 2018); WSJF (SAFe); MoSCoW (DSDM); Kano (1984)
Ra mắt
Release Plan Template (Agile Release Planning)
ChuẩnAgile release plan: release goal, MoSCoW scope, sprint mapping, velocity range forecast, milestones, dependencies, risks, communication
Agile release planning practice; Scrum Guide 2020 termsBeta Program Plan Template
ChuẩnBeta programme plan: learning questions, cohorts and size caps, entry criteria, feedback loop, consent and privacy questions, exit criteria, closure
Pricing and Packaging Plan Template
Đầy đủObjectives, segments and willingness to pay, value metric, tiers, fences, price points, discounts, price research, financial impact, migration, EU/UK/US legal checks
Common practice (value-based pricing; Ramanujam and Tacke 2016); EU, UK, US consumer law examplesProduct Launch Checklist Template
ChuẩnLaunch readiness by function, rollback plan, go/no-go criteria, launch-day runbook, success metrics, post-launch review
A/B Test Plan Template
ChuẩnPre-registered A/B test: hypothesis, randomisation unit, metrics, Lehr sample size, SRM and peeking rules, novelty, privacy and consent, decision rule, results
Kohavi, Tang and Xu 2020 (online controlled experiments); Lehr 1992 sample size ruleAnalytics Tracking Plan Template (Privacy-First, JSON Schema, GPC)
Đầy đủPrivacy-first tracking plan: tiers, object_action naming, events, property dictionary, JSON Schema 2020-12, SchemaVer, consent and GPC gating, PII rules, QA
JSON Schema 2020-12; W3C GPC (Working Draft); ePrivacy Art. 5(3); GDPR Arts. 6-7Go-to-Market Plan Template
Đầy đủGTM plan: segments, ICP and personas, positioning, pricing, channels, launch gantt, budget, funnel maths, risks
Học
Win-Loss Analysis Template
ChuẩnSample and win rate, consent, buyer interview guide, reason coding frame, coded results by reason and competitor, deal log, findings, limitations
Feature Sunset Plan Template
ChuẩnCustomer-facing feature retirement plan: decision, impact by segment, dated milestones, replacement mapping, data export and deletion, comms sequence, exceptions