Surveillance Readiness Health Check Template (ISO/IEC 27001)
Pre-surveillance self-check: changes since last audit, previous findings, required records, internal audit, management review, KPIs, controls, scope and claims
Cách dùng: Use it about 12 weeks before each surveillance or recertification audit, with a follow-up 4 weeks before. Fill the changes since the last audit first, because they drive what the CB samples. The main pitfall is rating an item Green because a document exists without checking that it is current and dated in the period.
Xem trước
Surveillance Readiness Health Check: [Organization name]
Self-check run before each surveillance or recertification audit of an ISO/IEC 27001:2022 + Amd 1:2024 certified ISMS. It tests whether the ISMS is still conforming and operating since the last certification body (CB) audit: changes, closure of previous findings, currency of required documented information, internal audit (clause 9.2), management review (clause 9.3), measurement (clause 9.1), risk and controls, and the validity of the scope. It is an internal readiness tool, not an audit by the CB and not a substitute for the internal audit programme. Replace every
[bracketed]value and every row marked Example.
Document control
| Field | Value |
|---|---|
| Document ID | DOC-ISMS-096 [audit reference, e.g. DOC-ISMS-096-2028-SV1] |
| Version | [1.0] |
| Status | [Draft / Complete / Follow-up complete] |
| Owner | [@isms-manager] |
| Approvers/reviewers | [@ciso], [@top-management-sponsor], [@internal-audit-lead] |
| Last updated | YYYY-MM-DD |
| Classification | [Internal] |
| Standard and edition | ISO/IEC 27001:2022 + Amd 1:2024 |
| Upcoming CB audit | [Surveillance 1 / Surveillance 2 / Recertification], YYYY-MM-DD to YYYY-MM-DD |
| Previous CB audit | [type], YYYY-MM-DD, report [reference] |
| Period covered | YYYY-MM-DD (end of previous CB audit) to YYYY-MM-DD (date of this check) |
| Certificate | [number], expiry YYYY-MM-DD, scope DOC-ISMS-002 [version] |
| Next scheduled review | [Follow-up check date, about 4 weeks before the audit] |
Approvals
| Role | Name | Decision | Date |
|---|---|---|---|
| ISMS manager | [@isms-manager] | [Prepared] | YYYY-MM-DD |
| Top management sponsor | [@ceo] | [Actions and resources approved] | YYYY-MM-DD |
Revision history
| Version | Date | Author | Change |
|---|---|---|---|
| 1.0 (Example) | 2028-02-21 | [@isms-manager] | Health check 12 weeks before surveillance 1 (2028-05-15) |
| 1.1 (Example) | 2028-04-17 | [@isms-manager] | Follow-up check: 6 of 7 open items Green, 1 Amber with plan |
| [x.y] | YYYY-MM-DD | [@author] | [Change] |
Contents
- Purpose and when to run
- Method and rating scale
- Area A: changes since the last audit
- Area B: previous findings
- Area C: required documented information
- Area D: internal audit and management review
- Area E: measurement and objectives
- Area F: risk, SoA and controls in operation
- Area G: scope, certificate and claims
- Results summary and action list
- Size tiers
- Records and evidence
- References
1. Purpose and when to run
Between certification audits, an ISMS can drift: owners change, records lapse, new systems arrive outside the risk process. Surveillance audits are shorter than Stage 2, so the CB samples hard where it sees change and weak records. This health check finds those weak points first, while there is time to fix them through the normal ISMS processes.
Run it:
- about 12 weeks before each surveillance and recertification audit (full check);
- about 4 weeks before the audit (follow-up on items not Green);
- after a significant change, such as a reorganization, a new site or a major incident, even if no audit is near.
Participants: the ISMS manager (runs the check), owners of each area, the internal audit lead (to confirm the audit status without auditing their own work), and the top management sponsor (to approve actions). Allow half a day for a small ISMS and one to two days for a large one.
2. Method and rating scale
| Rating | Meaning | Required action |
|---|---|---|
| Green | Requirement met; current record seen, dated in the period, approved where needed | None; note the record reference |
| Amber | Partly met, or met but at risk (record due soon, small gap, owner absent) | Action with owner, done before the follow-up check |
| Red | Not met; the CB would likely raise a nonconformity | Action with owner, raised through clause 10.2; top management informed |
| N/A | Does not apply in this period, with reason | Reason recorded |
Each item has an ID (HC-area letter plus number), the question, the evidence to look at, the rating and the record reference. Ratings in the tables below are an Example for Quillmere Analytics Ltd, checked on 2028-02-21 before surveillance 1 on 2028-05-15 to 2028-05-16.
3. Area A: changes since the last audit
| ID | Question | Evidence to look at | Rating | Record |
|---|---|---|---|---|
| HC-A01 | Has the organization structure, ownership or legal entity changed? | Org chart, board minutes | Green (Example) | No change; org chart v2027-11 |
| HC-A02 | Have sites, offices or cloud regions been added or removed? | Asset inventory, cloud account list | Green (Example) | No change; DOC-ISMS-012 |
| HC-A03 | Has the number of persons in scope changed enough to affect audit time? | HR headcount report | Green (Example) | 46 at last audit, 46 now |
| HC-A04 | Have new systems, suppliers or services been introduced, and were they risk assessed? | Change log, supplier register, risk register | Amber (Example) | New customer feedback SaaS tool in use since 2028-01; supplier assessment not yet done |
| HC-A05 | Have legal, regulatory or contractual requirements changed? | Legal register review record | Green (Example) | DOC-ISMS-014 reviewed 2028-01-15 |
| HC-A06 | Have key ISMS roles changed (ISMS manager, risk owners, top management)? | Roles and RACI | Green (Example) | DOC-ISMS-006, no change |
| HC-A07 | Were changes that the CB agreement requires to be notified actually notified? | CB notification log | Green (Example) | No notifiable change in period |
Planned changes to the ISMS under clause 6.3 should appear in
isms/isms-change-plan (DOC-ISMS-025). Changes that the certification
agreement requires you to report are listed in
isms/certification-cycle-plan section 6.
4. Area B: previous findings
| ID | Question | Evidence to look at | Rating | Record |
|---|---|---|---|---|
| HC-B01 | Are all major nonconformities from the previous CB audit verified and closed? | Findings action plan, CB verification | Green (Example) | CBF-2027-01 verified 2027-06-09 |
| HC-B02 | Are all minor corrective actions implemented with evidence? | Findings action plan, evidence files | Green (Example) | CBF-2027-02, 03 and 04 implemented, evidence filed (effectiveness of 04 rated under HC-B03) |
| HC-B03 | Has the effectiveness of each corrective action been reviewed against its criterion? | Effectiveness review records | Red (Example) | CBF-2027-04: an engineer who joined the on-call rota in 2027-12 has no competence record; the corrective action did not reach new joiners |
| HC-B04 | Has each OFI a recorded decision (adopted, adapted, declined with reason)? | Findings plan section 4 | Green (Example) | 4 of 4 decided |
A corrective action that did not work is a repeat finding waiting to
happen. Reopen it in isms/certification-findings-action-plan, repeat
the root cause analysis, and be ready to explain it to the CB.
5. Area C: required documented information
| ID | Documented information (clause) | Check | Rating | Record |
|---|---|---|---|---|
| HC-C01 | ISMS scope (4.3) | Current, matches certificate scope | Green (Example) | DOC-ISMS-002 v1.2 |
| HC-C02 | Information security policy (5.2) | Reviewed in period, approved, communicated | Green (Example) | DOC-ISMS-001 v2.0, reviewed 2027-12-04 |
| HC-C03 | Risk assessment and treatment processes (6.1.2, 6.1.3) | Methodology current | Green (Example) | DOC-ISMS-010 v1.3 |
| HC-C04 | Statement of Applicability (6.1.3 d) | Current version, changes since audit recorded | Green (Example) | DOC-ISMS-011 v1.2 |
| HC-C05 | Information security objectives (6.2) | Objectives current with status | Green (Example) | DOC-ISMS-024, Q4 2027 status |
| HC-C06 | Evidence of competence (7.2) | Training and competence records current | Green (Example) | DOC-ISMS-026 (gap for one engineer is rated under HC-B03) |
| HC-C07 | Monitoring and measurement results (9.1) | Latest period results compiled | Amber (Example) | Q4 2027 report done; Q1 2028 due 2028-04-10 |
| HC-C08 | Risk assessment and treatment results (8.2, 8.3) | Assessment repeated at planned interval or after change | Green (Example) | DOC-ISMS-017, 2027-11 update |
| HC-C09 | Nonconformities and corrective actions (10.2) | Records complete for all findings | Green (Example) | DOC-ISMS-086 |
| HC-C10 | Documents determined necessary (7.5.1 b), operational planning information (8.1) | Register current, no overdue reviews | Green (Example) | DOC-ISMS-028, 0 overdue |
Audit programme and results (9.2.2) and management review results (9.3.3) are checked in area D.
6. Area D: internal audit and management review
| ID | Question | Evidence to look at | Rating | Record |
|---|---|---|---|---|
| HC-D01 | Was the internal audit programme for the period carried out as planned? | Audit programme, audit reports | Green (Example) | DOC-ISMS-082, cycle 1 audits complete 2028-02-20 |
| HC-D02 | Were internal auditors objective and impartial (not auditing their own work)? | Auditor assignments | Green (Example) | External contract auditor for engineering areas |
| HC-D03 | Were internal audit findings recorded and actions raised? | Audit reports, findings register | Green (Example) | DOC-ISMS-084, 3 findings in DOC-ISMS-086 |
| HC-D04 | Was management review held in the period, with all required inputs? | Minutes, input pack | Amber (Example) | Scheduled 2028-03-20, not yet held; previous review 2027-09-18 |
| HC-D05 | Did management review record decisions on improvement and changes, and resources? | Minutes, decisions log | Green (Example) | DOC-ISMS-085 of 2027-09-18, 6 decisions recorded |
| HC-D06 | Are management review actions completed or on track? | Action log | Green (Example) | 6 of 6 complete |
A quick way to test the minutes against clause 9.3.2: could a reader see what happened to the last review's actions, what has shifted inside and around the organisation (including what customers and other stakeholders now expect or are saying), how security has been performing according to findings, metrics, audits and objectives, where the risk picture and treatment work stand, and what could be done better? Check the minutes against the official list.
7. Area E: measurement and objectives
| ID | Question | Evidence to look at | Rating | Record |
|---|---|---|---|---|
| HC-E01 | Are measures collected at the planned frequency by the named owners? | Measurement programme, data | Green (Example) | DOC-ISMS-080 |
| HC-E02 | Are results analysed and reported to management? | Performance report | Green (Example) | DOC-ISMS-081, Q4 2027 |
| HC-E03 | Are objectives on track, and is action taken where they are not? | Objectives register | Amber (Example) | Phishing report rate 58 percent against a 70 percent target; no action yet |
| HC-E04 | Are incident trends reviewed and lessons fed back? | Incident register, post-incident reviews | Green (Example) | DOC-ISMS-021, 2 incidents, 2 reviews |
| HC-E05 | Is the OFI on metrics targets from the last audit addressed? | Performance report format | Green (Example) | Targets added per measure |
8. Area F: risk, SoA and controls in operation
| ID | Question | Evidence to look at | Rating | Record |
|---|---|---|---|---|
| HC-F01 | Is the risk register current, with owners and review dates in the period? | Risk register | Green (Example) | DOC-ISMS-016 reviewed 2027-11 |
| HC-F02 | Are risk treatment actions on track, and residual risks accepted by the right level? | Treatment plan, acceptance records | Green (Example) | DOC-ISMS-013, DOC-ISMS-019 |
| HC-F03 | Do access reviews run on schedule (A.5.18)? | Last two review records | Green (Example) | Q3 and Q4 2027 complete |
| HC-F04 | Is vulnerability remediation within the agreed times (A.8.8)? | Remediation tracker | Green (Example) | DOC-ISMS-072, 0 overdue critical |
| HC-F05 | Are backup restore tests performed as planned (A.8.13)? | Restore test log | Red (Example) | DOC-ISMS-071: Q4 2027 restore test not performed |
| HC-F06 | Are supplier reviews performed for critical suppliers (A.5.22)? | Supplier register, review records | Green (Example) | DOC-ISMS-066, 4 of 4 critical reviewed |
| HC-F07 | Has awareness training reached all persons in scope (A.6.3)? | Training completion report | Green (Example) | 46 of 46 complete |
Use isms/control-evidence-matrix (DOC-ISMS-033) to choose the records
and isms/isms-internal-audit-checklist for deeper testing questions.
9. Area G: scope, certificate and claims
| ID | Question | Evidence to look at | Rating | Record |
|---|---|---|---|---|
| HC-G01 | Does the scope still match the services, locations and boundaries in operation? | Scope statement against service catalogue | Green (Example) | No change |
| HC-G02 | Are exclusions in the SoA still valid? | SoA exclusion triggers | Green (Example) | A.8.30 trigger not met |
| HC-G03 | Are all public references to the certification within scope and approved? | Website, proposals, trust centre | Amber (Example) | Website footer says "ISO certified company"; wording to be corrected per DOC-ISMS-097 |
| HC-G04 | Is the certificate valid, and is the next audit date confirmed with the CB? | Certificate, CB confirmation | Green (Example) | Confirmed 2028-01-22 |
| HC-G05 | Are fees and contractual obligations to the CB up to date? | Finance record | Green (Example) | Paid |
10. Results summary and action list
Example summary, Quillmere Analytics Ltd, 2028-02-21:
| Area | Items | Green | Amber | Red | N/A |
|---|---|---|---|---|---|
| A Changes | 7 | 6 | 1 | 0 | 0 |
| B Previous findings | 4 | 3 | 0 | 1 | 0 |
| C Documented information | 10 | 9 | 1 | 0 | 0 |
| D Internal audit and management review | 6 | 5 | 1 | 0 | 0 |
| E Measurement and objectives | 5 | 4 | 1 | 0 | 0 |
| F Risk, SoA and controls | 7 | 6 | 0 | 1 | 0 |
| G Scope and claims | 5 | 4 | 1 | 0 | 0 |
| Total | 44 | 37 | 5 | 2 | 0 |
Overall readiness rule: ready when no item is Red and every Amber has an action due before the audit. On 2028-02-21 the Example organization is not yet ready (2 Red).
| Action ID | Item | Action | Owner | Due | Status |
|---|---|---|---|---|---|
| HCA-2028-01 (Example) | HC-B03 | Add competence check to the on-call rota change step; record competence for the new engineer; reopen CBF-2027-04 | [@head-eng-ops] | 2028-03-15 | [status] |
| HCA-2028-02 (Example) | HC-F05 | Perform and record the overdue restore test; add a calendar reminder and a second owner | [@platform-lead] | 2028-03-10 | [status] |
| HCA-2028-03 (Example) | HC-A04 | Assess the new feedback SaaS supplier; update risk register and supplier register | [@procurement-lead] | 2028-03-31 | [status] |
| HCA-2028-04 (Example) | HC-C07 | Compile Q1 2028 measurement results | [@isms-manager] | 2028-04-10 | [status] |
| HCA-2028-05 (Example) | HC-D04 | Hold management review on 2028-03-20 with full inputs, including this health check | [@ceo] | 2028-03-20 | [status] |
| HCA-2028-06 (Example) | HC-E03 | Agree an action for the phishing report rate gap at management review | [@security-lead] | 2028-03-20 | [status] |
| HCA-2028-07 (Example) | HC-G03 | Correct website certification wording through the mark usage approval | [@marketing-lead] | 2028-03-07 | [status] |
Red items are nonconformities found internally: record them under clause
10.2 in compliance/capa-nonconformity and the audit findings register.
Fixing them before the CB arrives, with records, is the ISMS working as
intended; do not hide them from the CB if asked about internal findings.
11. Size tiers
| Aspect | Small: Quillmere Analytics Ltd (46 staff) | Medium: Quillmere Health Systems (320 staff) | Large or multi-site: Quillmere Group (2,400 staff, 6 sites) |
|---|---|---|---|
| Who runs it | Part-time ISMS manager with the CEO | ISMS manager with the 3-person security team and process owners | CISO office centrally; each site coordinator runs a site version |
| Effort | Half a day | One day plus follow-up | One day per site plus a group consolidation day |
| Sampling in area F | 5 to 7 controls | 10 to 15 controls, both offices and the colocation suite | Controls per site sampled by the CB at the next audit, plus group-wide controls |
| Special focus | Single points of failure in people (one owner per control) | Records across two offices staying consistent; preparing for the planned ISO/IEC 27701:2025 extension | Sites joining the scope in phases; integrated checks with ISO 9001 and ISO 22301 |
| Reporting | One page to the CEO | Steering committee paper | Group dashboard with a column per site |
12. Records and evidence
| Record | Owner | Location | Retention (Example) |
|---|---|---|---|
| Completed health check, each version | ISMS manager | Documented information system (DOC-ISMS-028) | Current and previous certification cycle |
| Action list and closure evidence | Action owners | Linked from section 10 | Current and previous cycle |
| Nonconformity records for Red items | Process owners | compliance/capa-nonconformity, DOC-ISMS-086 | Per DOC-ISMS-028 |
| Management review input including the health check | ISMS manager | DOC-ISMS-085 input pack | Per DOC-ISMS-028 |
| Follow-up check results | ISMS manager | This document, version 1.1 onward | Current and previous cycle |
Map the health check in isms/control-evidence-matrix (DOC-ISMS-033)
as evidence for clause 9.1 (monitoring the ISMS) and clause 10.1
(continual improvement). Trends across checks belong in the performance
report (isms/isms-performance-report, DOC-ISMS-081).
13. References
| Reference | Edition | Use |
|---|---|---|
| ISO/IEC 27001:2022 + Amd 1:2024 | https://www.iso.org/standard/82875.html ; Amd 1: https://www.iso.org/standard/88435.html | Requirements checked in areas B to G |
| ISO/IEC 27002:2022 | https://www.iso.org/standard/75652.html | Control guidance for area F sampling |
| ISO/IEC 17021-1:2015 | https://www.iso.org/standard/61651.html | What CBs review at surveillance |
| ISO/IEC 27006-1:2024 | https://www.iso.org/standard/82908.html | ISMS-specific CB audit requirements |
| ISO/IEC 27007:2020 | https://www.iso.org/standard/77802.html | ISMS auditing guidance (under revision; check for a newer edition) |
Related templates: isms/certification-cycle-plan (DOC-ISMS-094),
isms/certification-findings-action-plan (DOC-ISMS-093),
isms/isms-internal-audit-checklist (DOC-ISMS-083),
isms/isms-internal-audit-report (DOC-ISMS-084),
compliance/management-review (DOC-ISMS-085),
isms/isms-measurement-programme (DOC-ISMS-080),
isms/certification-mark-usage (DOC-ISMS-097),
isms/isms-annual-calendar (DOC-ISMS-032).
Standard and licence note
Structure aligned with ISO/IEC 27001:2022 + Amd 1:2024 clauses 4 to 10 and with the surveillance topics certification bodies review under ISO/IEC 17021-1:2015 and ISO/IEC 27006-1:2024. The check items, rating scale, examples and guidance are original. No ISO or IEC text is reproduced, and the list of required documented information is a short paraphrase; read the official standard (purchase or licensed access from ISO, IEC or your national standards body) for the exact requirements. Check the current edition before use. A Green result in this check does not predict the certification body's findings or decision. This is a documentation format, not certification or legal advice. Template licence: MIT.
Template liên quan
Health Sector Controls Profile Template (ISO 27799)
Clinical systems and health data, health-specific considerations, break-glass access, sector supplement register, health topics mapped to Annex A, medical devices by reference
ISMS và ISO/IEC 27001ICT Readiness for Business Continuity Plan Template (ISO/IEC 27001 A.5.30)
ICT continuity requirements from the BIA, RTO and RPO per service, measured capability and gaps, strategies, recovery order, test programme, size tiers
ISMS và ISO/IEC 27001Stage 1 Readiness Pack Template (ISO/IEC 27001 Certification)
Stage 1 audit prep: what Stage 1 reviews, document pack mapped to required documented information, records, go or no-go, logistics, typical findings