MBA 医疗管理套件
医疗方向：卫生经济学指南、排队论、流程与质量卡片、领导力与变革管理。
8 个模板，按使用顺序分为 3 步。在编辑器中打开任一模板，填写后可导出为 PDF、DOCX 或 HTML。
学习
运营管理
MBA Queueing Concept Card Template
完整Utilisation and variability, Little's law, M/M/1 and Erlang C staffing with Excel formulas, Kingman G/G/1, waiting-time curve, pooling, ED case, self-test
Erlang (1917); Little (1961); Kingman (1961)MBA Process Analysis Concept Card Template
完整Process analysis card: flow diagrams, capacity, bottleneck, utilisation, flow time, Little's Law with examples, improvement levers, self-test
Little's Law (Little 1961); bottleneck logic (Goldratt and Cox 1984)MBA Quality Management Concept Card Template
完整Cost of quality, X-bar R and p charts with computed limits, Cp and Cpk, sigma levels, DMAIC, lean wastes, Deming's 14 points paraphrased, root-cause tools
Shewhart (1931); Deming (1986); NIST/SEMATECH e-Handbook ch. 6PDSA Cycle Worksheet Template
标准One PDSA test of change: Model for Improvement aim and measures, driver diagram, plan with prediction, do, study, act, ramp of cycles, run chart with rules
IHI Model for Improvement (Langley et al. 2009); run chart rules (Perla et al. 2011)
领导力
MBA Leadership and Organisational Behaviour Course Guide Template
完整Competencies, 13-session roadmap, key concepts, biases, power, leadership theories, culture, Tallow Creek mini-case and teaching note, rubric, exam plan
Kahneman and Tversky 1979; French and Raven 1959; Burns 1978; Bass 1985; Schein 1985Change Management Concept Card Template (Lewin, Kotter, ADKAR)
完整Force field, Lewin debate, Kotter eight stages, ADKAR barrier points, resistance, stakeholder priority map, adoption curve, change plan and budget
Lewin 1947; Kotter 1995 and 1996; Hiatt 2006 (ADKAR); Cummings, Bridgman and Brown 2016MBA Business Ethics Course Guide Template
完整Business ethics course guide: four ethical lenses, Friedman vs stakeholder theory, governance, behavioural ethics, 13 sessions, Tallow Creek mini-case
Rawls 1971; Freeman 1984; Friedman 1970; Paine 1994; Rest 1986; Bazerman and Tenbrunsel 2011