Quality Policy

Mandatory – ISO 9001:2015 cl.5.2. Must be: appropriate to purpose & context, provide framework for objectives, include commitment to requirements + continual improvement, communicated, available as documented information, and understood in the organization.

Field	Value
Document ID	DOC-QMS-002
Version	N.N
Approved by	Top management (signature)
Effective date	YYYY-MM-DD
Review cycle	Annual at management review

Policy statement

[Organization] is committed to [delivering products/services that meet customer and applicable requirements] through a quality management system aligned with ISO 9001:2015.

We commit to:

1. Customer focus – understand and meet customer requirements, aiming to exceed expectations.
2. Compliance – meet all applicable statutory, regulatory, and contractual requirements.
3. Continual improvement – improve the QMS effectiveness continually, measured against quality objectives.
4. Competence – provide resources and training so every person can contribute to quality.
5. Risk-based thinking – identify and address risks and opportunities affecting product/service conformity.

Framework for objectives

Quality objectives are set annually from this policy, reviewed at management review, and communicated to all staff.

Communication

This policy is communicated during onboarding, displayed at sites, available to interested parties on request, and understood by everyone doing work affecting quality.

Approval

Signed: __________________ Date: YYYY-MM-DD

Name, Title (Top management)